Graham's Family Dairy Reviews 

128
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many loyal buyers reported serious issues with dairy items, mentioning that milk and yogurt frequently tasted sour, fermented, or spoiled well before the printed best-before date. Shoppers also expressed widespread frustration regarding the cottage cheese, describing the texture as overly watery, sloppy, and completely lacking proper curds. Some reviewers were happy with the delicious taste of fresh milk and flavorful kefir options found in local grocery stores. A few individuals additionally pointed out that these specific items provided a very convenient source of protein and enjoyable overall flavors for daily consumption.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a split between loyal buyers and dissatisfied... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing deep disappointment with dairy... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Milk.. gold smooth.. been purchasing twice weekly for a very long time so feel dreadfully fed up. Christmas coffee and breakfast has been ruined by sour milk dated the 30th,,purchased from a large Tes... See more

Rated 2 out of 5 stars

I can't speak for the dairy. My complaint is the packaging that says "Lemon Cheescake" dessert. Seriously misled! It sat in my fridge all week. I opened it Friday night expecting to tuck into a yummy... See more

Rated 2 out of 5 stars

I have bought this milk with hope that is a real milk. When you warm up real milk it has a specific sweet smell and taste. This milk do not have any of that. Can’t believe that all what is written is... See more

Rated 2 out of 5 stars

Nice milk but the lids don’t fit the bottles, so if someone inadvertently lays it flat in the fridge, it leaks everywhere. This is before it has been opened for the first time.


Company details

  1. Food Manufacturer
  2. Dairy
  3. Dairy Farm
  4. Dairy Store
  5. Dairy Supplier
  6. Food Producer

Information provided by various external sources

Graham's The Family Dairy is a family farming and dairy business now run by the founder's son and grandchildren. Producing our award-winning range of conventional, organic and Jersey Gold milks as well as butters, cream and ice-creams from our dairy i...


Contact info

1.9

Poor

TrustScore 2 out of 5

128 reviews

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1-star

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1.9

All reviews

(128)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Two different bottles this week have…

Two different bottles this week have been off 5 days before the best before date! One putrid and lumpy one day after opening.
The other had a vomit smell when we first opened it.

September 8, 2024
Unprompted review
Rated 3 out of 5 stars

I have been buying Grahams Gold Smooth…

I have been buying Grahams Gold Smooth for some time. It has supposedly cream added and recently I have noticed that it is a bit thin. Has the the addition of cream been lessened? I bought it to add to my coffee and found that I had to add a dollop of single cream to get the same results as before. I'll probably try another product and save on buying cream to make up the difference.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy! Absolutely disgusting, we have given the benefit of the doubt thinking we might just be unlucky but milk always tastes off and tonight it actually smelled if chemicals!!! Just avoid.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

I bought from Tesco and I'll never buy…

I bought from Tesco and I'll never buy again.. the taste was horrible and on top was something like a milk cream, but wasn't natural ...it was fat ,something synthetic, by no means cream. Don't buy👎

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Worst tasting milk on the market

Worst tasting milk on the market, often come across bottles that aren't sealed correctly. Even when sealed the taste is awful.
I'm a truck driver, so make most of my purchases from motorway service stations, usually £1.15 per pint, Marks and Spencer charge 90p per pint and the quality is far superior.

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

I don’t very often write a negative…

I don’t very often write a negative review I prefer an even balanced honest account.
But after already writing to Grahams and being send a £1 voucher ( which is unspent) I absolutely love their SKYR pouch yogurt
BUT they go off well before the use by date and I have for the last time putting a full one in the bin after putting fizzy off yogurt in my mouth.
I have raised these points with Grahams and Tesco and they didn’t seem to care

So my warning to you before your stomach turns with off milky product don’t buy them…
Something that makes me sad as I love them
The big pot doesn’t seem to have the same issue
Very disappointed that Graham’s don’t seem to care that their product doesn’t store well especially for home delivery or packet lunch ( in chill storage)

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

Valued customer

Purchased this product many of times over the years and have thoroughly enjoyed the taste and texture. I purchased a bottle from my local Sainsburys Friday 10th May with a good date which expires 15th May, it was opened before this expired date and consumed. The taste was vile and sharp indicating the product was off, it was immediately spat out but made me feel sick for a few days!
This was reported to grahams where I was promptly contacted by a representative Andrew with apologies, wanting more info of the batch and would compensate. Two weeks on after multiple attempts all went quiet! I feel they do not value their customers and are not willing to help to identify the issues. I have seen other customers have issues with bottles purchased from sainsburys and could be down to how they are storing these products… would not recommend and be buying anymore now

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Contaminated / unsafe organic milk

Two cartons of Organic Milk bought at Sainsbury’s on 21st April ( use by 27.4.24) . Given to my grand daughter - she wasn’t too happy with it. On examination no unpleasant odour apparent but it tasted putrid. Same situation with other carton. Both contents discarded. Grand daughter very sick and vomitting. Furious. Trying to do the right thing by buying this product. Notified Sainsbury’s and hope they removed all similar from sale. Is it too much to ask that these products are safe to consume? This product must have been contaminated at some stage during production. The packaging showed no signs of interference. Very unhappy with the product - not going to risk it again. Three days later and thankfully grand daughter seems to be on the mend.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Kefir Yogurt

I have had a Grahams Kefir yogurt for my dinner over the last month, they are creamy and taste nice. I have no evidence to say if the Kefir is improving my gut health.

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Bleach ..

Bleach ... Most disgusting yogurt and milk wich I ever had. I don't know what they put inside but for sure that is not made from milk . Disgusting products . Not recommended, Don't touch their products

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Graham’s Organic Milk Cartons

Always seem to go sour before the use by date, even when the carton hasn’t been opened. It’s always stored below 4 C. This has happened on numerous occasions.The milk must have high numbers of spoilage bacteria. I won’t be purchasing again!

March 30, 2024
Unprompted review
Rated 2 out of 5 stars

I often buy Graham's Organic milk as I…

I often buy Graham's Organic milk as I prefer the small cardboard cartons (I NEVER buy the plastic bottles of milk), but I occasionally find that the milk is 'off', even when still in date. This week, on 14th March, I bought a carton of the organic Whole Milk in Sainsburys. It was dated 'use by 16 March', I opened it on the 15th and it was 'off' and lumpy, in spite of it being carried home in a freezer bag and put immediately in the fridge. It is making me feel I don't want to buy it any more, which is a shame.....

March 15, 2024
Unprompted review
Rated 3 out of 5 stars

Cap issue

Unfortunately I find the his B milk is delightful but recently I’ve found that the year off sealer disc beneath the plastic cover is detached from the plastic bottle and I have had to return the product. Please ensure your cap sealing machinery is working correctly I am sorry to give this review but there is obviously a production issue which requires attention, how do I know this? Because I worked in the food industry for many years. Sort out the equipment and allow me to start purchasing this product as gain.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Not what it used to be - won’t buy again.

This used to be lovely thick, creamy milk which had a thick creamy plug which settled on the top. It’s now thinner, more watery, less luxurious and absolutely no thick creamy bits. They’re still charging for a luxury item but luxury, proper Jersey milk IT DEFINITELY IS NOT. Won’t be buying this again. Save your money and just buy normal whole milk. No difference anymore. Rip off.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Milk had weird lumps, I emailed to ask if that is normal, they replied to me via email to ask for more information and explain. They also sent a letter via post with discount coupons. Great company, highly recommend their products.

November 4, 2023
Unprompted review
Rated 1 out of 5 stars

Was enjoying Skyr yogurts and also…

Was enjoying Skyr yogurts and also Graham's high protein yogurt until recently, it seems now the things have gone off by the time they are on the shelf, thought it was the fridge in a particular shop, but it's the same everywhere including my own fridge where we had packs dated 8th August that had gone off mid July.

July 31, 2023
Unprompted review

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