Grays Storage and Removals Ltd Reviews 

Fast, reliable and pleasant experience! I have used the company’s’ same team three times and I am exceptionally pleased with the service. Thank you guys!!

I recently moved and Gray’s made it the most seamless moving day I’ve ever had.
After previous bad experiences they were recommended to me by a friend so I booked with them. After having to move my moving date due to delayed completion the team were very reasonable and re-booked my move quickly without any trouble.
Movers arrived prompt, introduced themselves, were extremely professional, friendly and efficient.
It couldn’t have gone better, couldn’t recommend more.

Robert and his team provided a great service. They carefully packed all our belongings and labelled all boxes clearly. On the day of the removal, all went as planned and I felt very reassured by Robert’s guidance - they have clearly been in the business for a long time. Due to a delay in completion monies moving through the banking system, Robert and his team had to wait 4 hours before they could unload meaning that they did not finish until after 7pm. Despite this, they all remained cheerful and professional and were a pleasure to be around. I would definitely recommend Grays Storage and Removal and we will use them again if we move in the future.

Moved just over a week ago with Grays and they were amazing. Kept me well informed about what was happening when, were reassuring, v efficient at packing, loading and unloading. Wouldn’t hesitate to recommend them (or use them again, if I ever move again)

The guys were absolutely amazing, fast and efficient but most of all polite and respectful and very helpful putting things in the right rooms and stuff in the new property
Couldn’t of been happier with the service they provided and will definitely recommend and will use them again for our next move

Grays storage are in one word amazing. Not only do they deliver a professional stress free, first class and considerate removal service, they demonstrate great humility, kindness and care for their customers from start to finish. Not enough words to praise Rob, Trisha and all the team enough. Thank you very very for being flexible; your support, service and understanding are first class. Keep going, everyone needs a removal company they can trust and depend upon regardless of circumstances.

I recently used the services of Grays Removals for a relocation from east London to Surrey. From the beginning everyone I came in contact with was professional, approachable and helpful from the first in-site quotation and later reassessment, to Tricia advising me and holding dates for me, to the removal team on removal day. They were friendly, professional and fast! I’m very glad to have used their services in what was an otherwise stressful process and would have no hesitation in recommending them.

I cannot recommend Grays enough. The organisation and helpfulness with everything from start to finish was excellent. Tricia organised everything for us very easily and the boys who did the move were brilliant and conscientious on what was a bit of a mad day. We will absolutely use their fantastic services again.

Can't recommend highly enough.

Robert, Tricia and all the team were an absolute pleasure to deal with. They were supportive, a pleasure to deal with and unbelievably efficient and good and what they do. We decided to use them for packing, removals, storage (for two weeks) and then moving to our new place. All of our items were moved with the utmost care and have arrived without issue. The team navigated the narrow staircases of our new place with ease and, without fuss, carefully dismantled larger furniture to take it to the correct rooms and then built it back together again (in some cases, better than it was before). Having a one year old and little time to move myself, the team saved me and my wife a world of stress.

I'll happily recommend Grays to all friends looking for removals in the future.

Fantastic team. On time, fast, efficient and reassuring. Everything was moved safely from our flat to our new house without a scratch. Beds were taken apart, wrapped, then put back together again. Everything was done with smile as well. Thank you Robert and team

The best moving/storage company I have ever used ( and I used many ).
Reasonably priced, amazing service both at booking stage and on the job , big smiles and most importantly always happy to find a solution, help with anything you face. Superstars!!!!

I'm so glad I had Grays recommended - we hadn't moved in over 20 years and were quite stressed. But nothing was a problem and everybody was very helpful from Tricia in the office to Robert and his team on the day. I'm not going to move again in a hurry, but if I was I would happily use Grays again!

The third time I have engaged the fine gentlemen at Gray's and the experience was as efficient, polite, and good-humoured as always. They moved us and our toddler out of a flat (and weren't even fazed by the lift breaking down), and then put everything where we wanted it in our new house. Highly recommended!

Highly recommended. The move went quickly and smoothly, and the team took great care of everything. Will be using again next time we move!

Grays provided an exceptional service from start to finish, completely removing the stress from our move. Incredibly friendly, careful and efficient - they moved our whole flat without a single breakage and in record time. I will absolutely be using them again when I next move house and recommending them to my friends. Thank you very much!

We used Grays 2.5yrs ago and without hesitation I booked them again for our move out of London. Tricia was super flexible with the booking dates, the packing service was incredible and the removal team on the day were a dream. We were in the best possible hands and they made the whole day so easy for us. Including entertaining our 2 small children! We can’t thank you all enough!

Grays are amazing! We moved from East London to South Oxfordshire on 26th August and we couldn’t have hoped for a better removal company to help us.

We paid for the packing service so two guys came to pack on 25th, arrived promptly at 7am and had packed the entirety of our 3 bed flat by 11am. They were super efficient, friendly, polite and had all the specialist equipment to carefully pack the broad range of our stuff.

On moving day a crew of 8 arrived at 7am on the dot. The team, led by Robert, an all round decent bloke, worked quickly and carefully to empty the flat. We were able to clean the empty rooms as they went and concentrate on the last few jobs we had to complete before handing the property over to the new owner.

When we arrived at our new property, there was 3 guys from Grays to unload the truck, and they were excellent again. Really patient as we made decisions about which rooms to put things in, and between the 3 of them they had the job done in 2 hours so they were on their way by 3.30pm.

I couldn’t recommend these guys highly enough. We always felt like we were in safe hands.

Robert and the team at Grays were absolutely fantastic from start to finish. From the initial quote, packing service, moving out, storage for 2 months longer than we first thought, and into our new house everything went incredibly smoothly. They were extremely professional, careful, courteous, reasonably priced and a good laugh - what more could you want! I would recommend them in a heartbeat and in fact already have to a friend who also had a wonderful experience. Thank you very much for making our moves go so well.

The whole Gray’s team and service were excellent - friendly, reassuring, super hard working and efficient. I was looked after brilliantly from start to finish. It made moving house so easy, I wouldn’t hesitate to recommend them. Thank you so very much all at Gray’s :)

Hiring Gray's was by FAR the best money I've ever spent. Every single person I worked with was so nice, hardworking and never made me feel like any request was too much or too annoying. I used their packing service as well and they took excellent care of our things, labelled the boxes with details and placed them into the correct rooms after transporting. I literally cannot think of a single thing I'd change about them or the experience.