Greatmagazines Reviews 

Renewed without any notification. When asking for a cancellation and refund I was informed that they have a cancel before expiry date policy and no refund would be provided.

I have since emailed them with a very personal and sad event relating to the person receiving the magazine, asking them to make an exception to their policy.....I am yet to receive a reply, i.e. ignoring me.

Absolute disgrace in relation to customer service, they are only interested in money and not the pain they can inflict on individuals.

Scammed me. I cancelled my subscription and they confirmed it was cancelled. However, they keep taking money.

Disgusting and unethical company. Avoid at all costs.

Think very carefully before taking out a gift subscription with this company. Autorenews without any notification, then multiple emails and complaints with contradicting information before taking my complaint further to get money back.

Awful company, i've been paying for a subscription that i didn’t authorise. No one seems to email back. I cancelled this through my bank and they keep setting it back up. Now eagerly waiting for money back - very upset.

They will carpet-bomb you with spam via all available channels and the digital subscriptions are worthless as the app doesn't work. They don't listen.

Best advice is to avoid them altogether.

I took out a subscription as a gift for my Mrs in late January. It's now late April and all I have got to show for it are a ton of emails with Greatmagazines where they fob me off and keep saying "give it another 7-10 working days". Definitely avoid.

I used these 6 years ago, items went missing in post, promised a complimentary bundle which never arrived, cancelled 42 subscriptions and got all my money back. I did pay by credit card then. I never use direct debit for anything and always pay in full.

Bought monthly sub to a magazine. After a few days I decided to cancel as Great Magazines had already took 3 months subs out of my bank. They told me I have to pay for a year of subs. That is yearly sub, not monthly. They are a con, they are misleading. Please boycott this shady company.

Three weeks in a row no tv mag turned they always blame royal mail. U ring add another week on. Whats the point of this company. DD cancelled. Bye Bye

See my previous entry dated 14th January 2022. Still no refund after 3 months!! Customer services apologised & stated they had re issued a cheque to my confirmed home address!! But guess what? It never arrived. After 3 months of waiting, i've finally come to the conclusion i'm never going to get a refund from this Company!! Oh well, we'll see what Trading Standards, local newspaper, make of it!!

Disgusting customer service.Have had a subscription with them and issues of magazine have not been delivered.After contacting them you can’t get a replacement issue they don’t refund you and you can’t cancel as they have a no refund policy .No customer service at all when things go wrong they just take your money and run.Just glad i didn’t take too big a hit money wise and only had the one subscription.Immediately cancelled my direct debit so they can’t take anymore out of my account which by reading other revues is common for them.Avoid Avid Avoid.

I subscribe to 3 magazine, all of which are a good read. However the service is offshore and there is room for significant improvement.

Absolutely useless ordered a Rossi magazine in December but never received sent four separate emails and was told replacements had been sent out but never received any magazine so phoned up and was told it is now sold out even tho when I ordered at the beginning of December it was in stock now waiting for money to go back into my bank I would not recommend anyone ordering from this company they take the money but you don’t get the magazines,also it would have been nice for them to email me to say magazine was out of stock.

Same as many others have reviewed. I’m yet to receive a magazine despite money being taken out of my account, I get contradicting replies to emails, some saying I’m not due a magazine (despite having taken money from me and the order history showing in my account) to others saying there’s been technical issues their end and it’s on its way… they refuse to cancel my subscription and are blatantly rude and just want your money. Never again.

They seem to be having issues with the That's Life app at the moment - either magazines don't turn up in time or they ask me to pay when I already have a subscription. I gave up and bought the magazine down the newsagent.

Worst company I have ever dealt with. I took out a subscription as a Christmas present. Everything confirmed on email as proccessed. No magazine was received. Chassed turns out they messed up the address on the payment card so the payment didn't go through. They then tried to charge me almost double for a new subscription even though a cheaper price was listed on their website.
I put in a complaint, I was told I would get a response in 48hrs, it's now a week later with no response.....grrrr

DO NOT USE!!!!

I paid for a voucher towards a subscription as a present and the voucher code doesn’t work. The website doesn’t recognise the code and it’s unredeemable. “Customer service” is a nightmare (based in the Philippines) spoken to them several times as the issue they promise to resolve never is! They continuously put you on hold and becomes a very frustrating phone call and an hour of your life your never get back! I asked for a refund which again became another mission impossible and all I kept being offered is a complementary magazine! Why would I want a complimentary magazine when you can’t even sort out the magazine I’ve paid for! Anyone reading this review, just in case you didn’t get it the first time, DO NOT USE!!!

Scammers. Tried all ways to contact them - phone/email/facebook. Ordered 2 magazines per week - non received. Told them I wanted to cancel. My first payment went out 6th December and when I told them I was cancelling they took second payment on 31 December (today) which is early. Paid on paypal and found out how to cancel. Reading the reviews there are a lot of people like me. Beware.

Terrible customer services. As many others my subscription automatically renewed. I have called them on the same day to ask them to cancel my subscription but they refused saying it is not company policy to provide refunds. It looks like they keep customer in this way