I have received my mats and the edging. The material looks well constructed and the dimensions are as advertised. I have not put them in place yet because I’m waiting for my renovations to be c... See more
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The tiles are absolutely perfect! They created an amazing dance floor (over carpet) in our livingroom. We ordered them by phone Monday. They were extremely helpful in helping us get exactly what we... See more
This Greatmats floor tile was exactly what I needed. The quality is excellent, and the color and finish matched perfectly with the desk I purchased—it looks like it was designed to go together. Instal... See more
Amazing customer service who helped guide me through my order process. The match were wonderful and do not have any of the awful rubber smell. Smells that a lot of other companies have issues with.
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
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Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
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Replied to 96% of negative reviews
Typically replies within 48 hours
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Love these mats
Love these mats. Greatmats is easy to work with and got us our flooring quick and easy!
May 1, 2026
Service is excellent, but ...
I saw the reply.
It's not the monitor.
I saw the larger, apparently customer example and the colors were as I expected, gray and light brown.
Service is excellent. Good people.
Quality of interlocking carpet tile is questionable. However, they interlocked well.
2 items:
The 2' squares had a lot of "fuzz" on them. it was as if the carpet material was coming apart, in the box.
I placed 30 interlocking carpet tiles, but stopped before finishing the work. I guess I'll get around to finishing it after awhile.
I started to vacuum the squares before placing them. When I vacuumed the 30, the machine container and filter clogged up -which has never happened. I'll vacuum the other tiles before and after placing.
The color was suppose to be "tan". But instead of being like the sample install picture, a light golden oak, they appeared to have a, how do i say it, a bit of a pinkish cast. But, still sorta tannish. I can live with it. Other's who have seen it, do not completely enjoy the view. Nice to walk on.
Now having to re-consider the source and color of the larger area we were planning to carpet; possibly using the 2' interlocking tiles.
April 28, 2026
Reply from Greatmats.com Corporation
Thank you for your review. The mentioned loose carpet fibers are created while the interlocking edges of the tiles are being cut during the manufacturing process. After being vacuumed a couple of times, this shouldn't be an issue at all. All screens depict color differently, so we do offer free samples of our products to allow customers to see and feel the material before orders are placed.
The flooring purchased for my gym is…
The flooring purchased for my gym is still under construction, so the products have not been installed yet. But purchasing and delivery was simple and easy. No problems!!
April 30, 2026
Kaitlyn was beyond accommodating
Kaitlyn was beyond accommodating. Couldn’t speak more highly about the customer service. Got my mats quickly and we were grappling in no time. Thanks, again!
April 30, 2026
Great Kids’ Playroom Flooring
The mats we received were so great that we actually ordered more and expanded our garage playroom.
April 27, 2026
Disappointed with discontinuation of original tile selection
Half way through our basement floor tiling, the ones we were purchasing were discontinued. Discussion with company reps say the other product is compatible but more expensive. We purchased these and only noticed a small texture difference. Not worth the extra $2.00 per tile. We aren’t sure whether we will finish our basement project with the substitute tile or come up with a different plan.
April 23, 2026
Reply from Greatmats.com Corporation
We are sorry to hear of the disappointment our customer feels with this product change. The new product line is an upgraded version of the original and offers a tile with more realistic woodgrain texture and new colors.
Great experience with Great Mats
The website is so easy to use and place orders. Shipping was fast and the product very high quality. Installation is quick and easy, even doing a checkerboard pattern! This is the second home we have used it in. Perfect for my craft room in the basement!
April 27, 2026
Mats are great
Mats are great - exactly what we need and exactly as described. It was shipped promptly. No issues whatsoever.
April 21, 2026
Very sturdy
Very sturdy, accomplishes what we needed it to. Took some force to put it together.
April 14, 2026
Commerical carpet squares were exactly…
Commerical carpet squares were exactly as I was exspecting. High quality. Fair price. Thank you
April 22, 2026
good communication
April 17, 2026
I called and got first class personal…
I called and got first class personal service. Order came and works great. Very happy. Only had three wasted tiles. I would have ordered way too much.
April 21, 2026
Fast
Fast, informed solution. We are testing a section now. The assembly is quick and easy.
April 16, 2026
The product is great but shipping is really high
The product is great and the kids are really enjoying them- the only issue that we had was the cost of shipping. They are so light that shipping them by pallet seemed unnecessary and the cost was almost as much as the cost of the mats which meant we had to order fewer than we needed.
April 14, 2026
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