I have received my mats and the edging. The material looks well constructed and the dimensions are as advertised. I have not put them in place yet because I’m waiting for my renovations to be c... See more
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The tiles are absolutely perfect! They created an amazing dance floor (over carpet) in our livingroom. We ordered them by phone Monday. They were extremely helpful in helping us get exactly what we... See more
This Greatmats floor tile was exactly what I needed. The quality is excellent, and the color and finish matched perfectly with the desk I purchased—it looks like it was designed to go together. Instal... See more
Amazing customer service who helped guide me through my order process. The match were wonderful and do not have any of the awful rubber smell. Smells that a lot of other companies have issues with.
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Great customer service and product
Great customer service and product. Ordering is simple and easy and the wall pads are very well built. Extremely happy with my experience with GreatMats.
February 20, 2026
Quality company have order several…
Quality company have order several times. Reception and sales staff very professional.
February 20, 2026
They Work With Us !!
We are a small school with a limited budget for the extras. Greatmats has been exceedingly helpful and patient working with us to continue creating a safer environment in the gym. We couldn't ask for a better connection. bg
February 18, 2026
I'm impressed.
The mats arrived in good time. It took a day to install. They look great. Very impressed. Would definitely order again. Thank you.
February 21, 2026
Indoor Children's Play Area
Pre-order questions were answered. Easy to place the order. Mats were shipped out quickly and arrived on time. They were easy to cut and install. We are very happy with them.
February 5, 2026
Great system!
Mat system for our extra room is perfect. We worked with a team member to get the measurements for the best price. Delivery was super quick.
February 17, 2026
Great customer service
Great customer service and assistance discussing how to build out my space.
February 17, 2026
Customer service was excellent as I…
Customer service was excellent as I needed help finding the right stall mats for traveling. I am extremely pleased with the tiles that were recommended. They arrived quickly and on time for our deadline.
February 13, 2026
Great customer service
Great customer service. Provided samples that were requested. Great pricing on the carpet tiles.
February 17, 2026
Great phone support and web site lead to perfect mat
I found exactly the mat I needed while browsing on the web site, then I called and spoke to a sales rep to get answers to several questions about installing and using the mat in my particular circumstances. The web site was easy to use and the selection of products is amazing. The sales rep I spoke to was knowledgeable and patient and extremely helpful.
The mat arrived quickly and installed in minutes. I am so very pleased with it.
February 16, 2026
For a DIY project
For a DIY project, they worked great, and cutting was a easy process. Put into a guest cabin, seams showed up and wife noticed. Maybe with time and cleaning they may cover (like the ends on the pieces in the box). Still a great product and the installer is happy.
February 13, 2026
The customer support was very friendly…
The customer support was very friendly and timely which we appreciated as this was a gift for our loved one. The materials arrived packaged well and quickly. Communication was easy and of course- the products were great! We appreciated the videos to help with the installation (like how far to install from the wall, etc.) thank you so much.
February 2, 2026
Put the foam in your locking mats in my…
Put the foam in your locking mats in my basement. They were easy to install and it looks great!
February 12, 2026
The people were phenomenal
February 10, 2026
These carpet squares are great, bunnies approve
These carpet squares are working great for my bunny pen! I liked how Greatmats had a whole section on their website about different options for bunny enclosure flooring with pros and cons of each. The mats were delivered super fast, easy to assemble, and look great. Buns are stoked.
January 27, 2026
I got a free sample
I got a free sample, then was in contact with a helpful customer representative via email, then got my order exactly as expected.
February 5, 2026
The price went up $4,000 since we got…
The price went up $4,000 since we got our quote last year. Delivery was delayed several times, but not a problem for our timing. However, delivery was a fiasco when it finally got here, trying to coordinate delivery and having to take it off the truck ourselves.
February 1, 2026
Reply from Greatmats.com Corporation
We are sorry for any frustration this customer has felt. While reviewing this, we found that between the quote from 9/24 and the current order there was a difference of approximately $2400. $1780 of that was due to additional material being added to the order. It was also explained to the customer and noted on the order that it would be their responsibility to unload the material.
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