I have received my mats and the edging. The material looks well constructed and the dimensions are as advertised. I have not put them in place yet because I’m waiting for my renovations to be c... See more
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Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
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Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
Asks customers to review
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Replied to 95% of negative reviews
Typically replies within 48 hours
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The price went up $4,000 since we got…
The price went up $4,000 since we got our quote last year. Delivery was delayed several times, but not a problem for our timing. However, delivery was a fiasco when it finally got here, trying to coordinate delivery and having to take it off the truck ourselves.

Reply from Greatmats.com Corporation
Wonderful communication on product and…
Wonderful communication on product and shipping.
Very fast shipping
Very fast shipping. Tiles went together quickly. I'm very happy with my new gym floor!
Fabulous Product
the came earlier than expected
the came earlier than expected. Great product - already going to make my second order
Excellent products & service
Excellent color, quality, quick ship for custom sized mats.
great customer service!!
Terrific Order of Rubber Mats.
Order came quickly, good price, lovely lady to deal with on the phone, it installed easily. All positive!
Amazing customer service who helped…
Amazing customer service who helped guide me through my order process. The match were wonderful and do not have any of the awful rubber smell. Smells that a lot of other companies have issues with.
When we called to order the product
When we called to order the product, the young lady that was on the phone was very very helpful. The installation of your product is very simple and very affordable.
Look great
Look great, good quality, and fast shipping. Will definitely buy from them again.
Great product and best price per square…
Great product and best price per square foot I found. Shipped ahead of schedule. I was impressed by the courteousness of the driver, who moved the pallet up my driveway (something I was not looking forward to) and all the way into my garage.
I absolutely loved the product and the…
I absolutely loved the product and the final results looks amazing!
Good buying experience
Friendly, easy to work with, and able to deliver before earlier than antisipated.
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