Greenandeasy Reviews 

591
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

came to claim on my 5 year warranty as the washing machine i have bought is broken and the website is down and seems to have gone out of business

Rated 5 out of 5 stars

Ordered large woodshed from Green & Easy. Communication was excellent throughout....was phoned and told the log store maybe a while longer than notified on website as it was nearly Xmas....no prob... See more

Rated 5 out of 5 stars

Very helpful and although others traders on line may have the same item within a few pounds I felt that green &easy had a certain integrity I could trust on line if thing went wrong. Personal contac... See more

Rated 5 out of 5 stars

I bought a saw horse from this company for my husband, which was efficiently and promptly delivered. As the item won't be opened until Christmas Day and I don't know one end of a saw horse from the... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Eco-friendly products including heatkeeper radiator panels, lawnmowers, shredders, log stores , Gorenje retro and Liebherr fridges and fridge freezers and gas tumble dryers


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

591 reviews

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4.5

All reviews

(591)

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Rated 5 out of 5 stars

This is what I've been searching for, and it was worth the wait, absolutely fantastic !!!

OMG what a great product . I've bought saws, axes, splitters, but nothing really worked then I found the Smart Log Splitter. Very easy to assemble, I had it up and working in about 15 minutes. Very impressed, I love using it.
It can be done anywhere I use mine in the garage, when the weather gets better il take it outside. It has made my life easier, it's hard work chopping wood with an axe, but not anymore!!!!

October 26, 2013
Unprompted review
Rated 5 out of 5 stars

Competent, knowledgeable, Frank, very comprehensive support until delivery done

Nothing was too much trouble, whether phoning back 5/6 times about different stock models or ringing 3-4 times to make sure the delivery time and date met our deadline in a timeframe that worked for us.

Great knowledge about freezers: sizing, advantages and practicalities of different models and features

Great prices, great delivery service.

very pleasant experience in dealing with an intelligent, capable, friendly organisation, who aren't pushing a sale, but enabling the buyer to buy.

October 25, 2013
Unprompted review
Rated 5 out of 5 stars

Very efficient

Easy to navigate website. Good prices and very fast delivery.
Have already recommended to friends.

October 24, 2013
Unprompted review
Rated 5 out of 5 stars

A wonderful shopping experience!

I bought a saw horse from this company for my husband, which was efficiently and promptly delivered. As the item won't be opened until Christmas Day and I don't know one end of a saw horse from the other, I was concerned about any problems and the guarantee. I emailed the company and a very witty lady called Jackie replied quickly and dispelled my concerns. Top marks to this company for it's customer services, which unfortunately is woefully lacking in so many internet shops these days.
Should I ever need another "boy's toy" Green & Easy will be my first port of call.

October 22, 2013
Unprompted review
Rated 2 out of 5 stars

A bit quick on the review request

Have yet to receive ordered item. Waited in all day for courier who decided goods were damaged and were not fit for delivery. Unfortunately nobody told the customer - me!

Not impressed so far, a bit of ground to make up for me.

October 18, 2013
Unprompted review
Greenandeasy logo

Reply from Greenandeasy

We were very disappointed to read this, we didn't know there was a problem as the log store is actually delivered direct from the manufacturer Forest. Turns out the courier hadn't told them either! We sell a lot of Forest log stores and fortunately it is extremely rare that this kind of thing happens but we'll be monitoring to make sure it is just a one-off human error. We've called Mr Davies to apologise in person and talk about precise remedy, and say sorry again for any inconvenience.

Rated 5 out of 5 stars

efficient, courteous and thoroughly professional.

prior to ordering Radflek radiator panels I phoned to check availability and price and was treated with the utmost courteousy. placed order that evening and goods arrived within 48h. price was competitive, delivery was free and service was excellent - what more can you ask for?!!

October 10, 2013
Unprompted review
Rated 4 out of 5 stars

Fast and effishant

Came within a few days, was exactly what was described.
The packaging was not very good as the water butt was slightly scuffed in transit, better packaging would make the purchase 10/10 instead I would give it 8.

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, cheapest

Searched the web for this item. Green and Easy were the cheapest suppliers - and had free shipping. Duly ordered the item and it arrived the next day, well packaged and as requested. Can't ask for more

October 5, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent, couldn't have been better!

I was really impressed with the whole process. The price was lower than the main High Street stores, the stock availability much better and the delivery was exceptionally well organized and communicated. I was concerned about using an on-line retailer for a large purchase, but Green & Easy offered better service, clearer communication and greater reliability than any of the High Street stores I've bought from in the past.
Having a two hour delivery window and a call twenty minutes before actual delivery was a great benefit and essential for fitting in around a normal working day.
Thanks very much to Green & Easy.

October 4, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I purchased a Liebherr fridge freezer from Green and Easy. I had been struggling to find a company that would deliver to my third floor flat (as my building has no lift). Green and Easy customer service were efficient and friendly in answering my questions on delivery and then putting through my order. I was able to request a delivery day and the delivery men unpacked the fridge and positioned it to exactly where I wanted. I would certainly recommend Green and Easy!

October 3, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing company - I forgot that customer service like this still existed!

Having always been a John Lewis fan and then being used to Amazon, I was looking for a Liebherr fridge freezer to fit a specific space.

I looked up Liebherr and then found the fridge I wanted via Google. I then came across Green and Easy. Firstly, they were very cheap, but on contacting them, I found the sort of service that you would expect to price the item at a premium.

David from Green and Easy called me on numerous occasions and gave me many different suggestions and at no time was I under any pressure to make a purchase. In the end, I bought a much cheaper appliance than I had already set out to thanks to the advice regarding my proposed set up.

Delivery was quick although my first appliance was damaged by the courier. Green and Easy made sure that a replacement was sent without a delay and now it is installed.

I will definitely shop at Green and Easy again and would not hesitate to insist that others do the same!

October 2, 2013
Unprompted review

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