Wearyourmoment Reviews 

249
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the comfortable garments and the stunning embroidery that beautifully captures precious personal memories from photographs. People consistently mention that placing orders is completely straightforward, supported by wonderful communication and remarkably fast delivery times for special gifts. Buyers express immense satisfaction with these personalized items. Though some customers noted that certain design details and specific animal features did not match their original expectations or provided photos. A few reviewers also experienced occasional difficulties involving poor product quality and challenging communication regarding specific custom design adjustments or replacements.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the fantastic quality of the garments... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional embroidery and cozy... See more

Order

People report high satisfaction with the order experience, noting that the process is very straightforward... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fantastic, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

The hoody itself is a nice, heavily weight quality garment and the embroidery is perfect, it really captured our wee pup. My partner loves it and has been showing it off to everyone. The option to pr... See more

Rated 5 out of 5 stars

The ordering process was very easy. They were very honest with the holiday shipping estimate and I was grateful the item arrived right before Christmas. I was blown away by the quality and attention t... See more

Rated 5 out of 5 stars

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for the... See more


Company details

  1. Gift Shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

249 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(249)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful keepsake clothing

I have ordered items from this company many times now and am always astounded by good my pictures come out! Absolutely love each and every item I have purchased and how unique they are, I recommend them to everyone that comments on my clothing.
I've ordered a sherpa fleece, and 4 sweatshirts in the past. They have managed to turn my young daughters artwork, my puppy and my wedding portrait to name a few into beautiful items I will cherish.
I am already thinking what items and pictures I need next and will continue to use this company, thank you so much!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best gift ever!

I loved the shirt from Wearyourmoment! The embroidery looks really cool and high‑quality. I bought the t‑shirt as a gift, and judging by the surprise and reaction, it definitely had an impact.
The only negative aspect is that, since I live in Germany, the shipping costs were extremely high, although I understand this doesn’t fully depend on Wearyourmoment.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

No accountability, poor designs

Absolutely would not recommend. The design was a thing of nightmares. They stitched my ragdoll cats with yellow dog faces. Then when I wrote customer service, there was no acknowledgment that it was a poor design. No accountability, but rather it was my fault that I didn’t get the preview. Which btw, reading from the reviews did not guarantee good results either. Apparently they use software for their designs to match colors. It is not a human doing the design work. According to support they felt that the software decision was indeed the closest match. I’ll leave it up to you to decide if it was indeed the closest match. Ragdoll cats have greyish and white fur not gold. There is no refund if the design turns out horrible. They won’t take accountability and they will blame you for not paying for the preview. So don’t bother. Honestly at this point it would have been enough if they just admitted they messed up. But no, the customer is at fault, like every other negative review reply they posted here.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Loved all of them

Have now purchased three times and every purchase has been fantastic! Really great quality T-shirts & jumpers embroidered beautifully with family memories. A Father’s Day tradition for my husband which will be treasured

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

I think the embroiderer needs new glasses

The picture looks nothing like the image I sent. Whilst hilarious, my baby girl is apparently a small man, my husband apparently has hands bigger than the sun, and 18 fingers, and my dog apparently has rickets...

I'm also struggling to find a complaints/ refund policy... Not quite the first fathers day present I hoped for.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

A scam. Poor quality and hidden extra charges

A scam. The quality of the stitched image is very different from what they show on their website. When it arrived at my home, I had to pay almost €25 in extra shipping fees, which were not disclosed, even though I had already paid for shipping. They do not respond to complaints. A disaster.

April 30, 2026
Unprompted review
Wearyourmoment logo

Reply from Wearyourmoment

We’re sorry to hear you’re disappointed with your order.

We have responded to your messages and explained how embroidery works, including how stitched designs can differ from on-screen previews due to the nature of the process. Every piece is created using thread, which has different limitations and textures compared to digital images.

Regarding the custom charges these are customs/import charges set by your local authorities, not by us. As noted in our custom order terms (available on the checkout page and included in your confirmation email), these charges may apply depending on your location. The same information also outlines that you have the option to cancel your order before production begins.

We always aim to be transparent and are happy to clarify any part of the process. If you’d like to discuss this further, please reply to our last Whatsapp message and we’ll continue to assist.

Rated 5 out of 5 stars

Would buy again

I bought 2 sweaters, one for me and one for my boyfriend. (Mom and Dad sweaters) We both love our sweaters with our baby on it. Good quality and keep warm.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

My go to for gifts

I’ve ordered 5 jumpers from wear your moment and they’re all gorgeous. The quality is great and I’m always so pleased when I open the package and see how detailed the embroidery is and how great it looks. They’re my go to for gifts now!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend and will be ordering again

I came across Wearyourmoment on Instagram and within 15mins I'd placed an order. The order process was really straight forward and I got the proof sent to me by WhatsApp before it was made. The hoodie was bought as a gift and my husband was so happy with it. Definitely recommended and I'll be ordering again

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

The owner was super nice

The owner was super nice. There was a problem with the delivery of the original parcel so he had the t-shirt remade and sent it a second time. It was so kind of him. The t-shirt was absolutely beautiful. Absolutely recommend this brand

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Detail

The ordering process was very easy. They were very honest with the holiday shipping estimate and I was grateful the item arrived right before Christmas. I was blown away by the quality and attention to detail of the embroidered image. The gift was for my brother and he almost cried. I already have plans for another order.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift

Great service and great product. Perfect for Christmas present, got a couple of T-shirts with my partners photography on and they came out great. Will be ordering again.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service

Having been delighted with the sweatshirts I bought as gifts, I then ordered T-shirts for my adult nephews for Christmas. Once again, a fantastic experience. The t-shirts are excellent quality and the embroidery is wonderful, capturing the essence of each photograph. Both nephews were thrilled and I suspect I'll be making this an annual purchase for them.

December 12, 2025
Unprompted review

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