Wearyourmoment Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the embroidered products, noting how well the detailed stitching captures special family memories perfectly. People also find the online ordering process very straightforward and consistently appreciate the helpful communication and quick turnaround times from the team. Some reviewers were not happy with occasional design mismatches where the final embroidery did not closely resemble the original photo provided. A few consumers also experienced issues with damaged items arriving or encountered frustrating complications during international delivery services. However, buyers mentioned that customer support was generally understanding when addressing these unexpected product concerns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional quality of both the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional workmanship and beautiful... See more

Order

Customers consistently note positive experiences with order processes that are described as very... See more

Customer service

Users describe ambiguous interactions with customer service, showing a high level of disagreement. Many... See more

Delivery service

People report ambiguous experiences with delivery service, balancing both efficient shipping and logistical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it!... See more

Rated 5 out of 5 stars

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for the... See more

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and agai... See more


Company details

  1. Gift Shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(248)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great personalised present!

I absolutely loved the concept of taking a photo and having the design embroidered onto a piece of clothing and so I have purchased a sweatshirt for my partner. It was really easy to place the order and see previews of how the design would look. I also opted to get a preview of the design before completion which I was so pleased with and I can't wait to see what my partner thinks. The communication throughout was excellent and the product is such high quality. I would definitely recommend as a lovely personalised gift or even a treat for yourself and I will definitely be ordering more!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful embroidered memories & fast delivery!

I decided very last minute to create a bday gift for my best friend using an instagram post to create an embroidered t-shirt with wearyourmoment.co.uk
With a very tight development time, wearyourmoment.co.uk did their best to produce the t-shirt on time for the bday celebrations (impressive 4 working day turnaround) and the result was spectacular!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing purchases!

Have purchased 3 embroidered moments t-shirts over 3 orders the past 2 years! The quality of the t-shirts and the stitching is fantastic! The workmanship is second to none! The team communicate very well and fast postage. Even in busy times. Thank you!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous quality and great communication

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for their time, as it should be!).
The picture sketched was just lovely and I had it put on a jumper for my boyfriend's birthday and he LOVED it. It's a picture of him and his elderly dog.
I wouldn't hesitate to order from them again, in fact I've got some ideas for Christmas presents lined up already!
Thanks so much!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Marvellous details!

I uploaded a not-very-good photo so my expectations weren’t too high, but what I got was a very nicely detailed, colourful fancy embroidering! There were some details like a check scarf and fishnets which were beautifully made!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I keep coming back!

I have used Wear Your Moment on three separate occasions and each time I have been so impressed with the products received. The way the pictures are embroidered it beautiful and it has been a lovely way to personalize clothing in a quality way.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely embroidered bag

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it! I wasn't sure how the image would come out, but I risked it without a sample and it was beautiful and thoughtfully done to include a little bit of detail to show the water and the colours show up perfectly on the green fabric.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

fabulous

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and again - top tip: get your subject to wear glasses or a hat, so that in a group, faces are easily recognised.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality. Awful quality tshirt and it looks like an embroidered patch has been glued on. Feel like I’ve been totally scammed. The tshirt was a gift and I’m too embarrassed to give it to them.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

So many compliments!

I've had so many compliments on my jumper- people ask me all the time where I got it from and remark on how wonderful it is and I agree. Excellent quality and the most wonderful momento.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful item

Beautiful item, delivery was super fast, the customer service about getting the design just right was brilliant and the finished product could not be more perfect. Thank you so much. I cannot recommend enough.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really beautiful tshirts!

These are really beautiful tshirts and such a great way to keep cherished moments close. I've bought my husband three of these tshirts (to commemorate the birth of our sons) and he loves all of them! He frequently gets asked where his tshirts are from when he wears them. Scott was so helpful when creating one of the tops as he emailed to check if I was happy with the colouring of the image and offered helpful advice, truly going above and beyond. These make a really special gift and I would highly recommend!

June 10, 2025
Unprompted review
Rated 4 out of 5 stars

A Thoughtful Gift

Loved the idea and concept and they executed it perfectly , good quality , variety of colors and good customer service. I gave the tshirts as a present and they loved it .Very thoughtful gift !
2 points to take into consideration though: sizes are small and i believe they should add more bigger range ,and shipping time ; takes 10-14 days.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered a T-shirt. There was an issue and it was resolved very quickly. Item is excellent, good quality and looks beautiful!

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely Product

Lovely product, great idea. Got my husband a jumper for Father's Day, with the outline motif created from a picture. He loved it. Only downside was I found the interface when designing the jumper a bit tricky. It was hard to get an idea of the actual size the motif would be and when it arrived I was surprised as it was quite big, but still loved it. Other than the interface issue it was an easy service to use and I would use it again.

May 28, 2025
Unprompted review

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