Greenfingers Reviews 

2,311
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

Went here today for a look round, lots of nice and unusual planters which I will probably come back and buy. Ordered a sausage, bacon and egg bap. Quite pricey considering the sausage was brown on... See more

Rated 5 out of 5 stars

Ordered 4packs of Everedge Lawn edging on friday afternoon,email from Greenfingers same evening to say items dispatched. Given Yodel tracking number, informed it would be delivered on monday betwe... See more

Rated 2 out of 5 stars

Ordered a kelkay water feature from them, no contact from them, couriers rang us and advised delivery. Checked the water feature the day after it arrived and my husband powered it up to confirm the pu... See more

Rated 5 out of 5 stars

Purchased 2 top-end Gazebo's no hassle. One arrived badly damaged by a fork lift truck side impact (we think). Corresponded with Greenfingers without any issues what so ever and they agreed to send t... See more

Company details

  1. Garden Center

Information provided by various external sources

Garden Furniture, Garden Plants, Gardening Equipment and Tools, Garden Decor, Water Feature ... with FREE DELIVERY on most UK orders from the UK's Leading online garden centre an dgarden furnituyre store


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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3.2

All reviews

(2,311)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Greenfingers are definitely GO

Greenfingers are definitely GO! I have been very pleased with the service, quality and value in my recent dealings with Greenfingers. They offer a very wide-ranging selection of gardening and general outdoor products and frequently at remarkably low prices. I can recommend them wholeheartedly!

May 31, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID green finger.com

Paid £245 for a water butt , they informed me it had been posted and included
a tracking number , a week later they said they don't have stock of the item
And would refund me , 4days later still no refund , they need to be closed down !
A very dishonest outfit .

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely Company, Great Gazebo

We were looking for a specific size gazebo, for the decking my partner and I had built. We found this one on line. Website is easy to use/order. Took slightly longer to arrive due to covid 19. Only downside is the tracking facility, only advises when you purchase has been despatched, would have preferred to track like other websites. Other than that very happy with the company and the gazebo, has finished the decking off lovely.

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

Love love love it!!!!

Purchased rattan table to match settee and chairs I had already, so happy it is perfect!! Great quality, great price and fast delivery, would definitely order from green fingers again.

May 30, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

I purchased 8m of the Border Stone Recycled Rubber Flexible Lawn from greenfingers. Brilliant product easily installed. It was more expensive than the wooden log roll type I was thinking of buying but definitely worth the extra money. I won’t need to maintain it. Only negative was the fixing pegs could have been a bit longer and slightly stronger but I still managed to fix it in place regardless. Defines my small garden border nicely. Had lots of compliments on how it looks. Good communication and fast delivery from the company. Would recommend.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

No communication whatsoever

Ordered a vibrating plate plus trolley and mat which came with "free next day delivery", unfortunately only standard delivery was available at checkout. As it was after hours I emailed them via their contact form to find out what was going on with that. At 10am today I emailed them to chase because I'd heard nothing back and by lunchtime still had no response so I phoned them to discover that they've shut down their phone system and were only contactable by email. As of close of business today I've had no contact so I assume that it's not coming on Monday which is no good to me. I'd email them to cancel the order but given the previous lack of contact I doubt it'll make any difference. Unfortunately I'm just going to have to refuse delivery when it turns up and buy the products from elsewhere which is going to cost them money but that's the price you pay for not communicating with your customers I guess.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Greengingers for everything.

I have recently started to buy my materials for my gardening projects from Greenfingers as they carry a good stock of important essentials at a very reasonable price and the service is excellent. They keep you up to date with the progress of your order and nothing seems to be any trouble to them. Greenfingers service and products have exceeded my expectations so much so that I would recommend them for all your garden requirements.
A Highly satisfied customer.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Never had a problem with Greenfingers…

Never had a problem with Greenfingers items arrived well packed. If something is wrong they will either change the item or refund with no problem. At the moment waiting for yet another order to arrive as their products are first class,

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

They are on my saved list and I will not hesitate to explore their product list if am in need of garden equipment again

I have shopped twice so far with Greenfingers, once for a Greenworks hedge cutter, and once for a replacement parasol for my patio table. Greenfingers attraction in the first instance was their excellent price on both items and their delivery was excellent. They are now on my saved list and I will not hesitate to explore their product list if am in need of garden equipment again.

May 29, 2020
Unprompted review
Rated 2 out of 5 stars

1300645

Hello, Order number 1300645.

Please can someone look at issue. Item not delivered returned to sender.

The address is completely correct but please add "Hedgerow" as a house name and the driver can find easier.

Please can you resend asap.

I will be happy to change my feedback to 5 stars once resolved.

Thank you.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Shopping with Greenfingers

I have shopped with Greenfingers on two occasions now and I have found their products to be excellant and good value for money. They often have special offers too. Delivery is always good and on time, even during this pandemic. The website is easy to navigate and the whole buying process and communication from the company is easy and prompt.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

5 Star Service

5 Star Service
I was searching for some seat cushions for my garden chairs and found these Ellister Square Seat Cushions, excellent value and quality.
I would highly recommend the cushions and excellent service from Greenfingers

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Pink garden bench cushion

Excellent service, even during current pandemic. Delivery time excellent. Arrived in excellent condition, lovely bright hot pink colour. Just what I wanted to add a pop of colour to my garden bench. Fit is excellent, looks made-to-measure. Nice padding & lovely material to the cover, with ties to keep cushion in place. Excellent quality for the price. Thank you.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Have used this company several times…

Have used Greenfingers several times over the last few years and have always found the goods to be of good quality and the service quick and reliable.
Once when we did have a problem it was rectified very quickly and without any hassle.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Greenfinger Planters

I highly recommend Greenfingers. I am extremely pleased with the planters I purchased as well as the ordering and delivery process. Will definitely purchase from them again. Thank you

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely solar lamp

The solar table light arrived promptly and was packaged well. It looks fine in my patio table in the day but at night the colours patterns are really lovely. Very pleased overall.

May 28, 2020
Unprompted review
Rated 4 out of 5 stars

concrete Base for Parasol

Concrete base for parasol was delivered on time but went to wrong address at at a neighbours house,don't know if this was a mistake by greenfingers putting delivery address on form.The base is heavy as it should be but the holder keeps unscrewing when the parasol turns.I screw it into the base as tight as possible but have to keep an eye on it if windy.The service from greenfingers is excellent and would recommend them.

May 28, 2020
Unprompted review

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