GreenhousesRus Reviews 

From the initial enquiry to the date of installation Sam was extremely helpful.
On the installation day he was extremely attentive to all requirements and despite “biblical” rain towards the end of the day he completed the build .
I can only speak highly of Sam and his company who made our purchase and installation of our greenhouse very smooth .

Great company to buy from.
Excellent customer service from Sam.
More than happy with my purchases

I can't praise GreenhouseRus enough. We had recently moved house and hadn't changed the address on our ebay account so the parcel got delivered to the wrong address. They could not have been more helpful sorting this out and the parcel arrived within a couple of days

Can’t thank Greenhousesrus enough for all their help in getting a new greenhouse . Their advice on what we needed from the start was second to none and their installation was brilliant. Sam and Andy worked really hard to install our 10’ x 20’ Robinson Rosette Dwarf Wall Greenhouse. They kept us informed of when they would arrive and worked even in the rain. They took all their rubbish away and left our garden clean and tidy. If you want a new greenhouse installed we cannot recommend them highly enough.

We chose GreenhousesRus after considering several companies at the Harrogate show in April. Sam and Mandy are genuine people , no hard sell and provided excellent advice. Sam also did an excellent job in installing the greenhouse. We are thrilled.

I ordered some greenhouse staging and (like other reviews I’ve now read) nearly a month later got an email saying the order is cancelled due to nonavailability despite the fact that when I rang to chase the order the previous week they promised shipment. I emailed to enquire if an alternative item was available but haven’t had a reply in over a week.
Instead ordered an alternative item from Copagrey Ltd who delivered the very next day.

Ordered the Greenhouse, order confirmation received on the 9th March but then in April - the just cancelled the order saying they can't get that greenhouse anymore.. Appaling service. Certainly wont deal with this company again.

Placed an order on 20th November for Xmas delivery which I was told had been actioned ( but it hadn't ).Had to keep chasing and was advised that the company had ,had several bereavements which I understood .
Continued to wait for several weeks but nothing so in mid January contacted them several times only to receive a curt message saying they would not be supplying the goods as they were not in stock .
Found out later that the original ordered goods( which were in stock at the time of order ) had now increased in price 🤔

Go to a more reputable company 61% of their customers gave them 1 star !!! and a further 8% between 2 stars according to Trust Pilot feedback .

Given your latest response I have removed my previous comment,as before you have my apologies and sympathy .

I bought my green house from this company at Harrogate flower show. The green house is really great quality but also a really competitive price. In comparison to some of the other brands it was a far better price and still fantastic quality. The delivery was really quick, and the service has been fantastic. I needed a few other bits and the customer service was brilliant and the parts were shopped to me with24 hour couriers and arrived extremely well packed and in one piece. Really great greenhouse. Great price great customer service. Thank you.

Fantastic service from this family business. Andy gave me great advice about base and staging for my Elite Edge greenhouse and Sam worked like an absolute trooper to put it up for me.

Helpful and friendly from contacting to order a specific greenhouse, to installation by the personable and professional installer.

bought 3 tier greenhouse staging. Took a little while to arrive. but when it arrived, its a quality product.

Please contact the supplier mind, their instructions for installations are very poor.

I ordered a seed tray unit from these on Sunday and website states it'll be delivered within 7 days, I've had no email confirmation of my order although the money has been taken from my account, I've tried numerous times to use their live chat and keep getting told that they will 'just have a look' but then never come back to carry on the conversation, I've called several times but nobody ever answers the phone (landline and mobile) I've also left 3 voicemail messages but again I never get any response

Throughout the process of supplying and erecting a greenhouse this company remained supportive and encouraging and though several problems beyond my control arose support was maintained throughout. My situation was unusual and way beyond normal business arrangements but they created a trusting relationship, which was honoured completely. The practical installing work carried out by Sam was excellent; he was punctual and he worked steadily and with commendable attention to detail, willingly checking with me when there were possible variations in completion. Trust, wonderful work ethic, quality all round, very much appreciated by this elderly lady. Thank you Sam.

Great service and delivered my greenhouse on time. Sam who fitted it was lovely and friendly. He worked very hard to get it completed. Thank you Sam. I would highly recommend this company.

Super service. Greenhouse arrived on time and fitted expertly. Sam who fitted it was friendly, knowledge and worked hard to fit the greenhouse as I requested. A lovely job.

Brilliant Service. I was cautious ordering from this company given some of the reviews, but the they have been exceptional. I ordered some staging on the 23/8/23 and it was delivered on 24/8/23. Needed to call them to check things out and on both occasions the phone was answered quickly and they were very helpful. The staging was in the width and configuration I had ordered (solid bench top with slats on the bottom) and easy to assemble. Definitely use this company again

Really quite shocked at some of the negative reviews below - maybe from competitors ???? I order my greenhouse at the Harrogate Flower show - great service was advised 20th June for delivery etc and it arrived bang on time - an absolute pleasure dealing with people like Greenhousesrus.

Great service and information at the Harrogate show and what can I say about Sam who installed
the greenhouse, he worked so hard to get it completed and in horrible weather, I just wanted
to say a very big thank you to him for such a lovely job, and what a nice guy.

Very proud of my lovely new greenhouse – I will be spending a lot of time in there.

I have nothing but praise for this small family business. All my dealings were prompt, courteous and extremely helpful and professional. I was surprised by the negative reviews and can only presume that the ‘personal touch’, expected from a small family business is not to everyone’s liking; it was so nice talking to real people not condescending sales persons pretending to care. I had their son, Sam, come to install the greenhouse I bought and he did an outstanding job. Attention to detail and knowledge was superb and unquestionable. Nothing was too much for this young man to get done. Highly recommend.

Ordered staging for greenhouse. Promised by certain date, never arrived. Happened twice. Emailed them twice, never replied. Called twice to be fobbed off both time, busy, having few days off, will be next week now. never arrived. Very rude. Will never use again. Avoid at all costs!!!!!!!!!!