Greetz Reviews 

43,333
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more

Rated 3 out of 5 stars

Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it.. Then I just said stuff it ill get the card blank, and the payment portal was bro... See more

Company replied

Rated 5 out of 5 stars

We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more

Company replied

Rated 4 out of 5 stars

LOVE! I always use Greetz. So much variaties and lots of ways to make you chosen card super special. The choices to personalize are endless and super fun! But, you need to be patient and ta... See more

Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.


Contact info

3.9

Great

TrustScore 4 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(43,333)

12,031 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be careful

Be careful! I accidentally put in the wrong date of delivery, 2 month to specific. Called the customer support, to ask if the can change it because there's
(from writing this)over 15 days before it needs to be delivered.
They told me that they couldn't change it because it was already printing... I can not see how the fact that is printing, has anything to do with the delivery, when the delivery is so far out. I would say that they simply do not care! And now I need to spend x amount of € again. I don't think I will be using this site again.

Update!
After a shot email this is the answer they give.

Hi Rasmus, this is Obienda from Greetz. Thank you so much for providing your order number. I’ve checked it for you, and unfortunately, we’re unable to change the delivery date at this time. I’m really sorry for any inconvenience this may cause. Please don’t hesitate to reach out if you have any other questions or need further assistance. Wishing you a wonderful day!

From writing this, there's still 18 days to before the gift needed to be delivered... If I could I would give them -5 out of 5 stars

January 5, 2026
Unprompted review
Greetz logo

Reply from Greetz

Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.

Rated 1 out of 5 stars

Flowers were 5 days late and they kept…

Flowers were 5 days late and they kept pestering me about pictures, for which I had to bother a sick person (the one I send the flowers to). what do you think flowers look like, 5 days late???! Mid question about this late delivery on the chat the AI bot said “we are closed now” (!) AI is 24/7! No communication about refund only the message that the amount of the flowers will be refunded and that’s it. I do not agree, I deserve full refund but all’s quiet now. This will be my very last order ever. always something with these guys. and the helpdesk is worse everytime.

December 24, 2025
Unprompted review
Greetz logo

Reply from Greetz

We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.

Rated 1 out of 5 stars

Never trust them very bad service

Im very sorry that I trust them , I order 2 gifts with Card for same person for the birthday , they deliver only one , I spend my day for searching and calling without any result.
The Gifts cost expensive amount plus they take much money for the delivery , in the end my friend received only a ballon and it was without name or Catd.

My advise do not shop from them
Expensive
Not honest
Bad service

December 22, 2025
Unprompted review
Greetz logo

Reply from Greetz

We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Love Greetz

I always send cards with Greetz. Good choise, quick delivery. I only had one card that was not on time, from all the cards I send. So I am very pleased with Greetz

December 21, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Always on time and personal service

Always on time and personal service, very happy with Greetz!

October 12, 2025
Greetz logo

Reply from Greetz

We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!

Rated 1 out of 5 stars

My order was send to 7 adresses

My order was send to 7 adresses, after paying it was only one adress. I chat immediatly but they couldnt change or cancel my order. they even told me that I ordered at 08.00 but it was 12.28...such a bad experience today, so unflexible, they told me to call on Monday...sure...on monday al is send out..

December 6, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.

Rated 1 out of 5 stars

Sent a birthday day for my friend from…

Sent a birthday day for my friend from England. Used the greetz the Dutch moonpig. Part of the wider group. Says they used their local post doesn’t deliver on the birthday. Doesn’t respond to emails and complaints via email, however happy to spam my email account 3 times everyday with sales pitches and discount codes than respond to my complaint. Spent over 60 euros no emails response or call back. Looped in their parent company in my complaint still no response either so left with no choice but to raise a credit card claim back. Long story short not cards or gift delivered. Also heard from friends in the Netherlands they are a nightmare to deal with. Don’t bother wasting your time. Just spam you email offers every second until you unsubscribe. And don’t respond to complaints.

December 1, 2025
Unprompted review
Greetz logo

Reply from Greetz

We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.

Rated 2 out of 5 stars

Order not received

I ordered flowers, chocolates and a card well ahead of my sister's birthday. The flowers arrived but no chocolates or card even though I'd received an email that they'd been delivered. My sister had no idea who the flowers were from and it turned into a disappointing experience. I immediately contacted Greetz via email but have not had any response, not even an acknowledgement of the email. Extremely upsetting

December 2, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.

Rated 5 out of 5 stars

I just like it.

November 10, 2025
Greetz logo

Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 1 out of 5 stars

My wife never received flowers

My wife never received flowers

November 5, 2025
Greetz logo

Reply from Greetz

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Always good !

April 4, 2025
Greetz logo

Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look