My order hadn't arrived, and I had also paid extra costs to have it delivered on Sunday. I've done this many times before and it has always gone well. Unfortunately, this time things went wrong due to... See more
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The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
> I ordered a birthday present for my daughter, but it wasn't delivered in time for her birthday. And the so-called customer service doesn't even respond! This is the second time I am experiencing t... See more
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
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In time and very personal
It arrived in time as requested! Many possibilities to make it personal ❤️
May use AI-assist with repliesRead more
Love these cards
Love these cards! They're very diverse! Gifts are great as well. Service is perfect and fast!!

Reply from Greetz
Bad Customer service
They offer a wide range of products which is great. Customer service however is pretty awful. Not understanding at all, pretty rude even. I reached out to find out where order was as it hadn't arrived at the recipients address. No apologies, no empathy. It was my fault for entering an address incorrectly, which wasn't the case!

Reply from Greetz
Great concept, but always disappointing experience.
Endless required scrolling through things i don’t want, daily spam with discount codes that never work when i need them. It’s great that i’m able to send cards when i’m not in the country, but the experience is always terrible and disappointing. And over time it only became worse. Even the email asking to write this review contains links that don’t work.

Reply from Greetz
Great concept
Great concept, works well, fast payment and delivery. Would be great with more design options: font, stickers, icons.
The best company
The best company, best customer service and everytime it is a beautiful surprise!
Very good experience my order arrived…
Very good experience my order arrived perfectly

Reply from Greetz
Well done
The order was easy to do via the app and the present and card I ordered, were delivered the next day as requested.

Reply from Greetz
Efficient🙏🏽
Late Delivery
This is my second time ordering from greetz and most likely my last. Both times I have ordered, my orders have been delivered late. You would think for a gift delivery service, they would try to do better at delivering on time and if not, don’t give that early option. My favorite part, their contact information tells you to reach out to them if delivery is not there by 8pm, yet their customer service is CLOSED at 8pm and there is no one to help.

Reply from Greetz
Typical Dutch customer services( none existent)
UPDATE: I am not using Greetz anymore.
They got back to me, but customer services remained same and thus I’ll be using a different company from now.
Typical Dutch customer services. Firstly, their website can be really user unfriendly at times.
But they do nice cards to family back home so I get on with it when I need to send cards. On this occasion, I accidentally ordered two cards for the same birthday a few weeks apart.
The second one I send was slightly on the late side and I didn’t realise I’d send one until it was too late so I tried ro amend it. But couldn’t.
I hoped that their customer services would be similar to the British, but predictably, they’re not… I wil try and see if I can continue using hallmark which are good here in Britain and I’m sure I can use them for postage to Holland because I know greetz could have easily sorted it but didn’t despite the fact I have given enough money to their company.

Reply from Greetz
I ordered a gift for my dad to arrive…
I ordered a gift for my dad to arrive on 15 September, it never arrived while I got an email it arrived. I reached out, they said they would sent it again. 5 days later: again it never arrived while I received an email it did again.

Reply from Greetz
Happy
Have used Greetz many times for sending cards to my friends. Also perfect for next day delivery.

Reply from Greetz
Greetz..
Greetz... the website to make your lovedones always feel happy and special on their birthday or on other celebrations. Good quality easy to create cards and choose a gift if you don't have time for shopping. On time delivery.

Reply from Greetz
My self designed birthday card was not…
My self designed birthday card was not delivered. The courier claimed that the delivery address was wrong. Dubbel checked: the address was correct. The Greetz assistent confirmed it was the correct address. The courier service Pack simply didn't deliver the card. €10,00 waisted and the birthday girl didn't recieve a card. Never again Greetz.nl for me!

Reply from Greetz
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