Greetz Reviews 

43,388
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

My order hadn't arrived, and I had also paid extra costs to have it delivered on Sunday. I've done this many times before and it has always gone well. Unfortunately, this time things went wrong due to... See more

Rated 4 out of 5 stars

The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more

Rated 5 out of 5 stars

We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more

Company replied

Rated 2 out of 5 stars

> I ordered a birthday present for my daughter, but it wasn't delivered in time for her birthday. And the so-called customer service doesn't even respond! This is the second time I am experiencing t... See more

Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.


Contact info

3.9

Great

TrustScore 4 out of 5

43K reviews

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Asks customers to review

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3.9

All reviews

(43,388)

12,085 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always good !

April 4, 2025
Greetz logo

Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Love these cards

Love these cards! They're very diverse! Gifts are great as well. Service is perfect and fast!!

October 18, 2025
Greetz logo

Reply from Greetz

Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!

Rated 2 out of 5 stars

Bad Customer service

They offer a wide range of products which is great. Customer service however is pretty awful. Not understanding at all, pretty rude even. I reached out to find out where order was as it hadn't arrived at the recipients address. No apologies, no empathy. It was my fault for entering an address incorrectly, which wasn't the case!

October 18, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.

Rated 1 out of 5 stars

Great concept, but always disappointing experience.

Endless required scrolling through things i don’t want, daily spam with discount codes that never work when i need them. It’s great that i’m able to send cards when i’m not in the country, but the experience is always terrible and disappointing. And over time it only became worse. Even the email asking to write this review contains links that don’t work.

October 15, 2025
Unprompted review
Greetz logo

Reply from Greetz

We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.

Rated 4 out of 5 stars

Great concept

Great concept, works well, fast payment and delivery. Would be great with more design options: font, stickers, icons.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient

Great options, super convenient and quick delivery!

October 3, 2025
Greetz logo

Reply from Greetz

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Well done

The order was easy to do via the app and the present and card I ordered, were delivered the next day as requested.

September 28, 2025
Greetz logo

Reply from Greetz

Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!

Rated 1 out of 5 stars

Late Delivery

This is my second time ordering from greetz and most likely my last. Both times I have ordered, my orders have been delivered late. You would think for a gift delivery service, they would try to do better at delivering on time and if not, don’t give that early option. My favorite part, their contact information tells you to reach out to them if delivery is not there by 8pm, yet their customer service is CLOSED at 8pm and there is no one to help.

September 26, 2025
Greetz logo

Reply from Greetz

We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Typical Dutch customer services( none existent)

UPDATE: I am not using Greetz anymore.
They got back to me, but customer services remained same and thus I’ll be using a different company from now.
Typical Dutch customer services. Firstly, their website can be really user unfriendly at times.
But they do nice cards to family back home so I get on with it when I need to send cards. On this occasion, I accidentally ordered two cards for the same birthday a few weeks apart.
The second one I send was slightly on the late side and I didn’t realise I’d send one until it was too late so I tried ro amend it. But couldn’t.
I hoped that their customer services would be similar to the British, but predictably, they’re not… I wil try and see if I can continue using hallmark which are good here in Britain and I’m sure I can use them for postage to Holland because I know greetz could have easily sorted it but didn’t despite the fact I have given enough money to their company.

September 25, 2025
Unprompted review
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Reply from Greetz

Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.

Rated 1 out of 5 stars

I ordered a gift for my dad to arrive…

I ordered a gift for my dad to arrive on 15 September, it never arrived while I got an email it arrived. I reached out, they said they would sent it again. 5 days later: again it never arrived while I received an email it did again.

September 20, 2025
Unprompted review
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Reply from Greetz

We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.

Rated 5 out of 5 stars

Happy

Have used Greetz many times for sending cards to my friends. Also perfect for next day delivery.

September 15, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

Rated 5 out of 5 stars

Greetz..

Greetz... the website to make your lovedones always feel happy and special on their birthday or on other celebrations. Good quality easy to create cards and choose a gift if you don't have time for shopping. On time delivery.

September 1, 2025
Unprompted review
Greetz logo

Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Nice cards

Nice cards , fast delivery.

September 14, 2025
Greetz logo

Reply from Greetz

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Perfect

Perfect. Love it that you can design single cards.

September 6, 2025
Greetz logo

Reply from Greetz

We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊

Rated 1 out of 5 stars

My self designed birthday card was not…

My self designed birthday card was not delivered. The courier claimed that the delivery address was wrong. Dubbel checked: the address was correct. The Greetz assistent confirmed it was the correct address. The courier service Pack simply didn't deliver the card. €10,00 waisted and the birthday girl didn't recieve a card. Never again Greetz.nl for me!

September 7, 2025
Unprompted review
Greetz logo

Reply from Greetz

We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.

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