Greetz Reviews 

43,429
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more

Rated 3 out of 5 stars

Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it.. Then I just said stuff it ill get the card blank, and the payment portal was bro... See more

Company replied

Rated 5 out of 5 stars

We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more

Company replied

Rated 4 out of 5 stars

LOVE! I always use Greetz. So much variaties and lots of ways to make you chosen card super special. The choices to personalize are endless and super fun! But, you need to be patient and ta... See more

Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.


Contact info

3.9

Great

TrustScore 4 out of 5

43K reviews

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Asks customers to review

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3.9

All reviews

(43,429)

12,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Marked as Delivered, but it wasn't

Amazing company but it's a shame they partnered with a terrible company like Packs. Expect frequent issues with your order getting delivered because of it. I'd give them a 5 star rating otherwise.

August 28, 2025
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Reply from Greetz

Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.

Rated 5 out of 5 stars

Highly Recommend!

I've used Greetz multiple times & have always been happy with the service. The communication is great and the delivery is fast and efficient. The quality of the items I've purchased has been superior! The flowers are always a beautiful bloom. We will continue to use Greetz in the future.

August 18, 2025
Rated 1 out of 5 stars

If you want something delivered in time…

If you want something delivered in time with competent customer service this is not the place. Late and lost is the motto.

August 21, 2025
Unprompted review
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Reply from Greetz

Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.

Rated 5 out of 5 stars

They are the best

They are the best

December 16, 2024
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Reply from Greetz

We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊

Rated 2 out of 5 stars

Not sure if they deliver (on time)

Can’t count on delivery (on time)

August 19, 2025
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Reply from Greetz

We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Super happy with the service

Super happy with the service! I order all my cards here.

August 3, 2025
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Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Love it

Great as always

July 30, 2025
Greetz logo

Reply from Greetz

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

Rated 3 out of 5 stars

Shocking experience - buggy platform

Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it..

Then I just said stuff it ill get the card blank, and the payment portal was broken. Wasted a whole night on this stupid buggy platform.

Update the payment portal finally worked the next morning on 10th attempt. Super strange and still upset about the message being lost. Otherwise promising offering.

July 29, 2025
Unprompted review
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Reply from Greetz

Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.

Rated 5 out of 5 stars

Super service!

Last minute request! All in time deliverd!
Super seevice

July 18, 2025
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Reply from Greetz

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

Rated 2 out of 5 stars

3 days too late

Card delivered 3 days after the recipient’s birthday, despite ordering the card 1 week in advance. Pointless.

June 26, 2025
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Reply from Greetz

We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Amazing!

Amazing service! Had an issue with something not arriving, but they sent a replacement straight away and their customer service was brilliant! ☆☆☆☆☆

July 9, 2025
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Reply from Greetz

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

Perfecto service

Perfect service 😀

July 8, 2025
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Reply from Greetz

We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!

Rated 2 out of 5 stars

You'll get a free card or free postage…

You'll get a free card or free postage offer or voucher and they never work. Spent 45mins on a chat which customer service, probably in India, and got no solution. So they promise a free card but you'll never get it hoping that you sent the card you setup. Looks like fake offers, sorry to say that but of all offers I got none worked!

July 2, 2025
Unprompted review
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Reply from Greetz

Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.

Rated 2 out of 5 stars

I personalised 2 cards to send to 2…

I personalised 2 cards to send to 2 addresses but there kept on appearing a third card in the checkout cart. I couldn't pay with any of my credit or debit cards or PayPal on the website. After an hour of trying all my cards I managed to pay on the app. After all the attempts to remove the extra card the same card was addressed twice to the same address instead of 2 different addresses. I wrote an email to try and change the wrong address as I requested to send only on 1st July but no reply.

June 26, 2025
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Reply from Greetz

Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.

Rated 5 out of 5 stars

Like I am used, ver well

As always, a huge choice, good service and deliverance on time!

June 22, 2025
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Reply from Greetz

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

Rated 5 out of 5 stars

Ordered the day before my anniversary…

Ordered the day before my anniversary (totes forgot), and a photo card and chocolates were delivered the following day. Still in the good books... yay!

June 17, 2025
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Reply from Greetz

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

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