Grindhouse Skateshop Reviews 35

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered some skates from them, which apparently were the last pair they had in my size. For some reason or another they had a surface level scratch, which did not impact functionality at all. Bef... See more

Rated 5 out of 5 stars

This place was awesome! I'm from the UK and was really wary of ordering but it was all fine. The customer service was amazing, I had an issue with one of the wheels was stuck on a frame, it was a manu... See more

Rated 5 out of 5 stars

Great customer service Ordered a frame from these guys but unfortunately the wheels needed are pretty hard to come by as I’m ordering from the uk, so I had to cancel my order. Communication was spot... See more

Rated 5 out of 5 stars

First time I bought here was I think 2009, and in the last 10 years their quality is still the same. Amazing brands and price for a large amount of products for every skating type. Amazing menti... See more


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4.6

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Best Customer service out there!

I was looking for some new skates and bought a pair thorugh grindhouse.eu. They came defected and there were no problems with the reclamation, the member of the staff Heiko was really nice and I send them back and decided to change for a more quality skate a Seba FR1 orange. The second pair was 100€ higher in the price point as my first skates,so I was sure to get the quality I wanted, but I was wrong. The skates had a hole in the liner and bad wheels and the frame was scratched. I send them the pictures of defects and again no problem with the reclamation, Heiko was very kind and understanding and both times I got to send them back free of charge. They refunded me the money and I was very happy to find a store I could trust and buy in the future. They were very fast in replying and processing my order and my reclamation, would recommend this store to everybody!

October 24, 2015
Unprompted review
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