We originally found Gripsure boards via their involvement with the Eden Project after a near miss incident, slipping on our old, wet and rotting decking. The hardwood boards that we bought several ye... See more
Company replied
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See what reviewers are saying
Appalling service once ordered. Goods not fit for purpose & very poor quality, full of defects. One of the worst experiences from a supplier we've ever had in 42 years of business! Once order was p... See more
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A pleasure to do business with. After a phone call to a knowledgable female advisor I visited the depot in Higher Bugle and was shown samples and shown appropriate flooring for my task by a helpful... See more
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I maintain 150 holiday rental properties in the Cotswold water parks. After fitting Gripsure decking to my new build in Worcestershire and being delighted with it this is my number 1 choice when repl... See more
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Company details
- Manufacturer
- Building Materials Supplier
- Home Improvement Store
- Landscaping Supply Store
- Wood and Laminate Flooring Supplier
- Wood Supplier
Written by the company
With the widest range of non-slip decking available in Europe, we have products for each unique outdoor project. All our timber is hand-picked for quality, and each board individually made by our own skilled craftsmen in Cornwall. Unlike other decking, you can use Gripsure all year round. Safe underfoot, and with the natural beauty of timber, create your perfect outdoor space with Gripsure.
Contact info
Unit D2 (23) Rockhill Business Park, Higher Bugle, PL26 8RA, St Austell, United Kingdom
- 01726 844616
- info@gripsure.co.uk
- www.gripsure.co.uk
3.8
Great
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gripsure UK
Thank you for leaving us a review, Clive. We're pleased to hear we were able to help you out. Enjoy your new decking!
A friendly efficient service promoting…
A friendly efficient service promoting an excellent product . Many thanks i will be contacting you again soon to place another order. N J Lawrie (contractor)
July 20, 2021
Reply from Gripsure UK
Hi Nick,
Thank you very much for leaving us a review, and for choosing Gripsure! It's great to receive such positive feedback and we look forward to hearing from you again soon.
All the best,
Gemma
Good contact delivered on time
July 19, 2021
Reply from Gripsure UK
Hello,
Thank you for taking the time to leave us a review - we're pleased to hear you had a good experience with Gripsure.
Many thanks,
Gemma
God product good delivery.
July 12, 2021
Reply from Gripsure UK
Hi Polly,
Thanks very much for leaving a review. We're pleased to hear you're happy with your new decking.
Kind regards,
Gemma
just the ticket
Decking arrived in good time. Exactly as specified. Looks to be just the ticket. Thank you
July 5, 2021
Reply from Gripsure UK
Hi Joe,
We're pleased to hear your order arrived with you safely and hope you enjoy your new deck!
Many thanks,
Gemma
To replace terrace decking damaged…
To replace terrace decking damaged during previous removal.
Assistance in ordering, quotation and delivery all excellent.
June 29, 2021
Reply from Gripsure UK
Hi Paul,
Thank you very much for leaving us a review. We're pleased to hear you were happy with the service you received.
Take care,
Gemma
Great service great price
Great service great price. Ordering was simple, delivery was fast , packaging was super.
May 28, 2021
Reply from Gripsure UK
Hi Robert,
Thank you very much for leaving us a review.
As we've recently updated our website it's particularly great for us to hear that you found ordering online to be an easy process, however it's fantastic to hear your whole experience with us was a positive one.
I hope you enjoy your decking!
Many thanks,
Gemma
Reply from Gripsure UK
Hi Steve,
I'm pleased to hear you're happy with your order. Thank you for the review!
Gemma
Very helpful company and a great…
Very helpful company and a great product. Many thanks for your help.
May 12, 2021
Reply from Gripsure UK
Hi Jonathan,
Thank you very much for your feedback. I'm pleased to hear you're happy with the decking your ordered and we're always happy to help!
All the best,
Gemma
Excellent service from Gripsure Team
Excellent service from Gripsure Team. A great range of products available and knowledge and advice from the Gripsure staff. Ordering was easy and delivery was exactly when arranged. Thank you!
May 12, 2021
Reply from Gripsure UK
Hi Richard,
Thank you very much for taking the time to leave us a review. It's fantastic to hear about the positive experience you've had from us, and i'll be sure to share your comments with the rest of the team.
All the best,
Gemma
Really good quality decking
Really good quality decking.
Good service throughout and very helpful
May 6, 2021
Reply from Gripsure UK
Thank you very much for your review. It's great to hear you had a positive experience with us and we hope our decking keeps you on your feet for years to come!
All the best,
Gemma
Excellent product
Excellent product, very helpful, friendly and efficient advice from Phil when I rang to make an enquiry. The delivery was quick and well organised. I have been looking for non slip decking for some time, and this product seems to fit the bill!
Highly recommended.
May 6, 2021
Reply from Gripsure UK
Hi Elizabeth,
We really appreciate you taking the time to leave us a review and I've passed on your lovely comments about Phil who was thrilled to have been able to help. We hope our non-slip decking provides everything you were looking for.
Enjoy!
Gemma
Great product knowledge
Great product knowledge, quick and efficient turnaround from quote/order/delivery. Superb product and will definitely be ordering again for the next non-slip decking project.
May 5, 2021
Reply from Gripsure UK
Hi James,
Thank you very much for taking the time to leave us a review and we're really pleased to hear about the positive experience you received. We looking forward to helping you out again with your next project!
Take care,
Gemma
Great product from a great team
May 5, 2021
Reply from Gripsure UK
Hi Trevor,
Thank you very much for leaving us a review. We're glad to hear you're a happy cutomer!
Take care,
Gemma
A good company
A good company to deal with Product a bit below what i expected and they replaced the decking boards. good on them
,
May 5, 2021
Reply from Gripsure UK
Hi Pete,
Thank you very much for taking the time to leave us a review. I'm sorry to hear that our product wasn't quite up to scratch first time around but thank you for giving us the opportunity to resolve the issue. We hope you enjoy your decking for many years to come!
All the best,
Gemma
Great product and delivered on time
Great product and delivered on time. Its all now fitted and the client is very pleased with the results
May 5, 2021
Unprompted review
Reply from Gripsure UK
Hi Ian,
Thank you very much for taking the time to leave us a review and I'm pleased to hear your client is happy with the end result! We'd love to see any photos if you took any - you can send them to me at gemma@gripsure.co.uk.
Thanks,
Gemma
First class service from gripsure
First class service from gripsure
the decking looks very nice and is brilliant quality.
April 12, 2021
Unprompted review
Reply from Gripsure UK
Hi Carolyne,
We're thrilled to hear you're a fan of our decking! Thank you very much for taking the time to leave us a review, we really appreciate it.
Take care,
Gemma
Good product delivered on time
April 7, 2021
Reply from Gripsure UK
Thank you very much for your feedback, Martin.
New non-slip decking
I recently bought some new non-slip decking to replace the old stuff which nearly put me in hospital! The quality and value for money of the decking from Gripsure are excellent and I have no hesitation in recommending the product to anyone. I also had a box of the pedestal height adjusters which made levelling some of the replacement supports an absolute doddle!
Something else that was very noticeable was the friendly and helpful staff when I collected the order from Gripsure. Customer service that I thought was from a bygone era!
March 23, 2021
Reply from Gripsure UK
Hi Richard,
Thank you very much for taking the time to leave us a review.
We're delighted to hear your postive feedback about our deck boards and pedestals. Our boards should do a good job at keeping you on your feet and out of hospital for many years to come!
We're always interested to see our customers' projects so if you have any photos we'd love it if you could share them with us by sending them to gemma@gripsure.co.uk.
All the best and enjoy your new deck,
Gemma
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