I've been using the Egyptian Gold Retinol Serum from Grounded Body as part of my evening skincare routine, and I'm really impressed with the results so far. The serum feels smooth and lightweight wh... See more
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I bought my first product on plane, was happy with it and decided to order the next one online (2020). I never received the my order nor got money back. Customer support is non-existent (i tried... See more
Great products, I have used many of their different scented scrubs, lip scrub and hand sanitiser in the past and all have been fav. The scrub leaves my skin feeling amazing, my fav is the choc orange... See more
I ordered an item and have not received so much as a delivery update, or response to my email. It has been a few days and to wait that long for an update, is uncommon. The comms are poor, and assuranc... See more
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Company details
Written by the company
Cruelty free skincare, supplements, CBD and more
Contact info
Unit 12a, 55 Progress Road, SS9 5PR, Leigh-On-Sea, United Kingdom
- Customerservice@groundedbodyscrub.Co.uk
- www.groundedbodyscrub.co.uk
3.1
Average
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Genuine treasure
I've been using the rum punch beard balm for a while now and absolutely swear by it. Its worth it's weight in gold (and you'll know how much we pirates value the shiny stuff).
It's recently joined me on my trip to a genuine pirate cemetery in Madagascar as I won't go a day without using it. The company also has astounding customer service and response time. Absolute treasure!
November 19, 2022
Unprompted review
Room to improve
As I was ordering from outside the UK I purchased 2 coffee scrub bags, only 1 arrived. True, they did refund the amount but I would have appreciated a heads up, a replacement offer or even the possibility to cancel the order altogether. Both the coffee scrub and the lip scrub are clumpy and really hard to use. Unfortunately, I would not repurchase or recommend this brand
August 1, 2022
Reply from Grounded Body ®
Hi Marta, Sorry to hear a scrub you ordered was out of stock and also If you email customer service we'd be happy to replace the otems you were not happy with :)
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