Groundology Reviews 

103
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've tried a lot of different grounding sheets this one is amazing the best I've had. When I sleep in a bed with out the grounding sheet and pillow case I feel the difference the day after. Customers... See more

Rated 5 out of 5 stars

I found Groundology is a great company to buy from. 1st their Soft Silver grounding sheet truly grounds you, I go no where without it, I bought one over 3 years when I had a very bad toothache... See more

Rated 5 out of 5 stars

Great products with a truly caring & personal customer service. We were so happy about our SoftSilver grounding sheet, it's been life-changing. Bigi has provided us with outstanding customer service,... See more

Rated 5 out of 5 stars

This is one of the best online shopping experience. The product description is clear and very informative. The price is reasonable and fair. I requested to change the ordered item and got prompt respo... See more

Company details

Information provided by various external sources

Groundology supplies personal grounding/earthing systems: earthing sheets, mats, bands, patches, and other accessories. Based in UK, shipping worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.7

All reviews

(103)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth every penny.

I bought many grounding mats, for my feet and for my desktop to have my hands on it when playing or just sitting at my desk. Also bought the bed sheet and they are all worth it. You feel more, you feel better, sleep better, get less sick. Even my younger sister who gets sick often has now become very less sick according to my mother after i bought them also bed sheet. I have bought any products from this company and will keep doing it for as long as they stand.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

I was not forgotten!

I was not forgotten by the Groundology Team! As I thought my first package was lost (because I didn't receive it), I've bought the products again, because they're sooo great!!
But at the end, the first products have gone back to UK/Groundology. And they returned my money back so fast!
Since the beginning, the costumer service was so amazing!
I'm so very happy and thankful for the experience!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased 5 grounding mats…

I recently purchased 5 grounding mats from Groundology. They arrived within a few days and all correspondence with Bigi was answered straight away. Yesterday I had another query which again was answered within a day with links for further information. I cannot fault the help I’ve received, I will definitely continue buying from them and recommend their products, informative website and customer service to all.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

(standard kit North America)

I bought two products (standard kit North America) and received two testers for North America which I did not order (price of each tester: €11.69). Customer service
tells me it says so on their website, but I can't see anything. On the website you can clearly see that the tester is offered as an accessory. The photo of the kit on the site is therefore completely misleading and does not correspond to the product sold, as it shows an earth connection plug and not a tester.
I've been offered the chance to return the testers but I'm not going to because I don't have the time to waste on that and, above all, because it's going to cost me more than the testers themselves. They'll go straight into the bin.

March 4, 2024
Unprompted review
Groundology logo

Reply from Groundology

I'm very sorry you received two testers which you didn't need.

It is stated on our website that the "North America" connection option comprises a socket tester - on the English website it also makes the suggestion: "You only need 1 tester per household, so you can choose the "without connection plug" option if you order additional products."

However I note that this sentence is missing from the French website, which I believe is where you ordered. My sincere apologies for this - we will get the French website updated ASAP.

Give the omission from our website, we'd be happy to refund the 2 testers without your returning them. You may dispose of them or perhaps pass them on if you know someone who uses grounding products in the US.

Again, my apologies for the lack of clarity. We will send you an email later today to confirm that the refund has been made.

Rated 5 out of 5 stars

The original and the best

The original and the best! Fabulous products and fantastic customer service- I can’t recommend highly enough- I wouldn’t be without my groundology pillowcase, and grounding mats- I sleep better, I feel better… I love them! X

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

Had one of their grounding mats for 4 years. Only recently got a testing device that proved it had a fault. They replaced it with a new one without a quibble. Customer service like this is exceptionally rare.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

im in cambodia

im in cambodia, and ordered twice from gorundology. the first was delivered- the second got "held up" (pilfered, ignored or trashed) by the trusty customs here. but groundology sent a duplicae order, no questions asked, and that made it through.

good hero work, team!
im

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bigi at Groundology quickly sorted my query to my 100% satisfaction. Super company. I love their earthing products - life changing! - and I love their customer service even more! A very happy returning customer.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing- must have

Amazing- must have

As soon as we start using, we saw difference. Also, working being under stress, my whoop detected no stress while I was grounding, and without stress level was always high/medium. Highly recommended, will buy another one. Also communication with company was smooth and easy. Thank you for all assistance.

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service very knowledgeable…

Excellent service very knowledgeable company and customer assistance.Top quality customer experience above and beyond what you get from other companies nowadays .They don’t see you as just an order you feel valued especially nowadays since covid .where most shops and people are just rude.

Excellent company

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I had a few queries with the products I purchased and emailed for advice and information. The response time was fantastic and the replies very helpful.
Compared to other companies that specialise in Earthing products Groundology is very reasonable in its pricing. I was even given a 'new customer discount' when the 'voucher' I obtained on the internet proved to be invalid. I thought that was most decent of them.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent website with lots of information and resources about the amazing practice of grounding

When I came across the idea of grounding (I watched the Earthing movie) it made so much sense to me, and it made me realise just how little I connected with the ground myself. It seems such a common sense thing to do, but so few of us do it regularly. We have forgotten that the earth can heal us.

So I started grounding myself every day and really started to feel a difference - better sleep, feeling calmer, and the pain from the plantar fasciitis I've had for the past 18 months really started to resolve. I then started to look into earthing mats, and found Groundology, an excellent UK website with a great range of products and information about grounding. The website was very easy to use, I received a very quick response to a query I had, and the order I placed was sent out very quickly. I now use a grounding mat at work, and one at night at home. I still ground outside every morning and night, and I'll go barefoot whenever I can when out walking through the day. I've just placed an order for a recovery bag, which I think will be a great benefit for my husband.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful with the products they…

Very helpful with the products they sell.And I have a grounding mat Which I put my feet on while watching television and it really dose make you feel relaxed.The book I also have is great to read as you will learn a lot from it .As it dose explain a lot about how it helps people in lots of ways,

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful product

I loved this product and found it really transformative in terms of my energy levels. Also, I asked for advice and the company responded quickly and persisted when I wasn't in.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Earthing is simply the greatest health asset…

Earthing is simply the greatest asset for health care that I know of. In the year since I started Earthing several health concerns have been either greatly improved or cured completely. My body feels as though it is gradually being ‘reset’ to function as it should. Groundology supply all you need & for a more than reasonable price. Fast delivery & helpful advice if you have questions. It is worth buying the Earthing book, sold by Groundology.
I am very surprised by the negative reviews. In my experience the one or two people I know who haven’t found Earthing helpful were not using the equipment correctly. Like sleeping on the Mat wearing pyjamas! Or using Earthing for too short a time, or only intermittently. To get the full benefit I believe one should incorporate Earthing into one’s daily life, just like brushing one’s teeth.
I suffered a severe Burn Out ten years ago, which left me with many complicated health problems. Earthing is the only thing that has corrected, & in some cases cured, them. One needs to be patient. Some results were felt very quickly, others appeared over time. Finally, I have always found Groundology to be courteous & helpful.

August 31, 2023
Unprompted review

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