Groundology Reviews 

103
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've tried a lot of different grounding sheets this one is amazing the best I've had. When I sleep in a bed with out the grounding sheet and pillow case I feel the difference the day after. Customers... See more

Rated 5 out of 5 stars

I found Groundology is a great company to buy from. 1st their Soft Silver grounding sheet truly grounds you, I go no where without it, I bought one over 3 years when I had a very bad toothache... See more

Rated 5 out of 5 stars

Great products with a truly caring & personal customer service. We were so happy about our SoftSilver grounding sheet, it's been life-changing. Bigi has provided us with outstanding customer service,... See more

Rated 5 out of 5 stars

This is one of the best online shopping experience. The product description is clear and very informative. The price is reasonable and fair. I requested to change the ordered item and got prompt respo... See more

Company details

Information provided by various external sources

Groundology supplies personal grounding/earthing systems: earthing sheets, mats, bands, patches, and other accessories. Based in UK, shipping worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(103)

13 reviews in the last 12 months

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Rated 2 out of 5 stars

Emperor's new clothes

Giving a star for the customer service as queries were answered promptly and there were no issues with delivery. However, the fact that the grounding sheet does not come with a satisfaction guarantee, should be a warning to prospective customers.

Firstly, the grounding half sheet (designed to be laid on top of our fitted sheet and tucked under the mattress) is an off white colour with a grid pattern and looks ugly. Granted, it may be hidden by the duvet, but the thin fabric is constantly getting bunched up and pushed down the bed as soon as we slide into it. Either that or our feet slip under it and get tangled up.
Secondly, and most importantly, after 2 months of use there have been no noticeable health benefits whatsoever. I use a tracker to monitor sleep quality, resting heart rate and stress management score and my stats have not improved. If anything, I'm more stressed at the thought of wasting £125 on a piece of useless fabric which needs to be constantly repositioned!
Save your money and start the day with a barefoot cuppa in the garden instead.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

A great investment

I started Earthing in July after a severe trauma in April. I started Earthing outside daily & had instantaneous results. The only thing that worked ( for me ). I was delighted to know that there is a company , a reputable one,
who sell products so I can keep it up daily through the winter.
The delivery was swift & I can actually feel tingling sensations in my feet when using my matt.
I am a very happy customer & now I've friends & some family members that are going to invest also.

November 22, 2022
Unprompted review
Rated 1 out of 5 stars

Con Merchants

I ordered items for me and as I was paying the money was taken - no goods will arrive the woman is obviously in on the scam

June 21, 2022
Unprompted review
Groundology logo

Reply from Groundology

Hi Christine, I can see that your order was dispatched on 22 June and delivered on 25 June (which is within the time-frame of the 2-3 day delivery service chosen).

Looking further into the matter, I can see you placed the order by email on 20 June and requested a special OAP discount. My colleague in customer services therefore manually entered the order and emailed you a payment link. However, rather than use the online payment link, you chose to pay by bank transfer. This was not a problem, but it did cause a delay of 1 day before we saw the payment because we were not expecting it to come via a bank transfer.

I can see from the series of emails you sent on the evening of 20 June that you were concerned that your payment had not yet been acknowledged. I apologise for any distress which this caused, but note that your emails were all sent after 6.30pm when our offices were closed. My colleague in customer services responded the next morning and once we knew that you'd paid by bank transfer we located the payment and promptly dispatched your order.

From our communications history I can see that my colleague responded helpfully, politely, and promptly within business hours, we dispatched your order as promised, and even gave you a special OAP discount which you requested.

I therefore feel that your Trustpilot review is unjustified and unfair, and respectfully request that you amend or remove it. Thank you.

Please do reach out to us if we can help you further.

Rated 5 out of 5 stars

Good products, good company

I'm really surprised by the negative reviews. I have bought several items now from Groundology - the half sheet, the small mat and the quilted mat - and have always been happy with them. They answer my questions thoroughly (and I had quite a few) and delivery is fast. I always test my items with a cheap multimeter and have never had a problem with receiving a bad product. I sleep much better since putting the sheet on my bed and I notice when it's not plugged in.

February 14, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed

My husband has been suffering with high blood pressure and does everything you could possibly do to lower it with a healthy diet and exercise - hence I invested in a grounding sheet hoping this might help, given the claims. After 2 months of use, there has been no change whatsoever - not even a small one. His blood pressure has remained high - he takes his blood pressure twice daily for the GP. Although my husband's blood pressure was the main reason for the purchase, the mention that it also helps with sleep and anxiety were a factor too. I have been anxious and had trouble sleeping for some time now and I still do, so no change there either. Overall from the numerous benefits listed - we also suffer from other ailments that it is meant to help with :) - there have been no significant improvements to our health. I can't think of anything positive to say except it arrived on time. Apart from that, If you are considering buying one of these please think twice as this is an awful lot of money for no result - try doing the barefoot method of grounding as this costs nothing and may even work! I have also noticed there is nowhere to leave reviews on the site...hmmmm

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

Review after 7 months of daily use

My husband and I have been using an earthing sheet since February. It arrived fast, nice to touch and easy to wash.
However, the above doesn't really matter when such an expensive purchase does nothing. We track our sleep and health using wearable devices and I looked through data after a couple of months of use and nothing has changed. We feel no subjective improvements on any of our health concerns either.
Sorry but it's an overhyped heath trend. I hope my review helps someone to use their money wiser than I did :)

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Lowers blood sugar levels

The product was highly recommended by my ex and it’s the best product to lower the blood sugar. I purchased the band and it works amazingly and would highly recommend it

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Groundology…

I recently purchased a Groundology pillow case and grounding band after watching a documentary on Gaia about earthing. I’ve been using both these products for two weeks and I would like to highly recommend these products to anyone who may be suffering from symptoms of PTSD, anxiety, depression, physical pain or emotional distress. In my case these products have gave me a relief from my symptoms they have reduced my anxiety and I no longer have heart palpitations so my alertness and hyper arousal is lower. I can sleep better and daily tasks like going to noisy places like shops are more bearable. These changes alone have lifted my mood and I now have hope for the future as I have been suffering these symptoms for years. I can’t wait to feel the long term effects. If you are trying to decide if this is the right purchase to make I urge you to buy and have full faith it works you found these products for a reason.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

lovely customer service

I recently ordered a grounding mat over the phone. I left a message and received a call back soon after the same day. Knowing very little about grounding I was making enquiries about it all,and the lady I spoke to was very happy to answer all my questions. She was really friendly and helpful...also recommending the right size for my needs (and not the more expensive one). The package arrived in very good time,well packaged, and I know somethings going on because well, it just nicely tingles sometimes and I am sleeping well!
I would highly recommend this company for customer service and product value definitely.
Sadie.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable and Helpful Supplier

I have brought a number of products from the company and have found them very reliable and helpful. I asked one question and I got a response back within hour. I would highly recommend. Kevin

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Love My Auto Seat Pad!

I purchased two items from Groundology, after being introduced to the concept of grounding by my very switched on grandson (thank you, Lewis!) One was a gift so I'm not able to comment on it but the other, an auto seat pad, was a gift from me to me.
When driving on long car journeys - 5 hours or more, I always used to get very sleepy - not ideal when you're driving - and although there are motorway service stations, they don't conveniently follow your route! I decided to try an auto seat pad as it was stated that it could reduce tiredness.
I have just made two long journeys and felt absolutely great - no sign of tiredness, not even a yawn! So if you are trying to decide if an auto seat pad is for you, my experience leads me to recommend them without hesitation.
I had a couple of queries post purchase and my e-mails were fully answered by return. All-in-all a very satisfied customer.

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Having stumbled upon the Earthing /…

Having stumbled upon the Earthing / Grounding concept somewhat by accident, I was fully of questions that were promptly and intelligently answered. Service was excellent and I have no complaints whatsoever. I can safely say that having slept on various grounding products for the last 18 months they have completely changed my life - I even took my sheet skiing with me in March - my first time after a 23 year break - arrived home barely able to move each night having skiied all day, and yet up and ready for the off each morning after a night on my sheet as if each day was Day 1! How many other 55 year olds could say that!

Looking at the 1 star review from Ajanice Aking - I can only think she was referring to the single pin on the end of the long cable that PLUGS INTO the 3 pin plug that is provided as part of the product (as can be seen here: - see /earth-connection-plug-uk page on the site. If the 3 pin plug itself was missing then it was, I'm sure, a simple packing error!

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful initially responding quickly to a query I had about product. Took me awhile to research but on ordering the product arrived very quickly and well packaged

July 24, 2018
Unprompted review
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