We decided to replace our old boiler due to persistent issues plaguing us for over a year. The chap from Groves recommended a simple solution - replacing the TMS valve - to see if it would resolve the... See more
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See what reviewers are saying
Incredible company: nothing is too big or small for these guys. The engineers that come out are professional and friendly. The office staff are second to none. The best Gas/ Plumbing company I’ve e... See more
Our boiler broke down last week during a very cold period leaving us with no heating or hot water. Groves gas arrived the next day, even ringing us before hand to let us know time of arrival. The eng... See more
Staying as a guest at my Mother in Law's, late on Friday night, I noticed water marks on the ceiling downstairs. Quick check upstairs showed a dripping pipe below the combi boiler. Called Gr... See more
Company details
- Boiler and Heating Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
- Wood Stove Shop
Written by the company
Groves Gas is a family centered business founded in 2006 by technical gas engineer Shaun Groves. The company provides a professional gas service through a friendly family run business that always puts the customer first by delivering outstanding customer service. Groves Gas has established itself as one of the leading independent gas, plumbing and heating specialists in South East Wales. All our work is guaranteed and conforms to the latest standards and regulations. Groves Gas Boiler Servicing, Maintenance, Installations as well as our Service Cover Plans are available in all of South East Wales. • Gas Safe & HETAS Registered & Approved • Accredited Worcester Installers • Advanced Vaillant Installers • H003/004/H006 approved • Combined 55 years experience • Servicing, repairs and installation of all gas appliances • Servicing, repairs and installation of solid fuel domestic heating appliances • Servicing, repairs and installation of Warm Air Central Heating systems. • Fully insured
Contact info
Unit 25 Court Road Industrial Estate, NP44 3AS, Cwmbran, United Kingdom
- 01633 875541
- hello@grovesgas.co.uk
- www.grovesgas.co.uk
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Excellent first experience
I've just used Groves Gas, on a friend's recommendation, to carry out a repair and safety check on my central heating system. They did an excellent job and all is now working as it should. There were multiple faults: engineer Gareth took care to explain to me exactly what work was needed and why. Parts were sourced and the job completed within a couple of days. Top marks to engineers Gareth and Michael: thoroughly courteous, first-rate workmanship, and completely straightforward.
I will have no hesitation in using Groves Gas for any future work, and in recommending them to friends.

Reply from Groves Gas
Perfect!!
Recently had Groves Gas in to fit our kitchen tiles, outdoor tap and light fittings - perfect work by all and nothing was too much trouble!
My partner and I could not be happier with the result and will always return as a result of the friendly, professional and efficient service provided!
Big thank you to all at Groves Gas :D xx

Reply from Groves Gas
Fabulous service all round
Fabulous service all round. Friendly, efficient and knowledgeable team. Nothing is too much trouble for any of the staff and I would recommend them to anyone!

Reply from Groves Gas
Excellent service always!!
Excellent service always!!
Nothing is never to much trouble. Everybody is really friendly and work to such a high standard, from a yearly boiler service to a boiler installation Groves Gas are definitely the ones to contact. Highly recommended.

Reply from Groves Gas
We always use Groves Gas
We always use Groves Gas. From start to finish they are helpful, friendly, honest and reliable. I would highly recommend this family run business. Top team and top service!
Catherine Bonera

Reply from Groves Gas
Excellent service
We are really pleased with our new boiler installation. The engineers worked really hard and explained everything. They left the house clean and tidy. Also excellent customer service from the office.

Reply from Groves Gas
Fixed not dumped !
Our boiler (a Vaillant) was installed around 10 years ago and has been generally good. In the last few months developed some problems (while still able to function).
We called in our usual engineers who said that really it needed to be scrapped and to put it right was more than it was worth. What appalled us was the apparent acceptance of such a short life-span and we had a crash course in learning about this....in the process of which we got to understand that this was a common state of affairs. No doubt the boilers are very good and work very hard but we had never considered this, and just assumed, like a car, that one might have 20 years of life, including repairs from time to time.
So at first we were taken aback. Then we started to try and find a way of not simply accepting this.
After a lot of looking and deliberating, in discussion with Groves, we decided on repair.
This was done, in a logical steps, at a very reasonable price. Clean precise work.
Thanks to Shuan for discussing, and Michael and Gareth for carrying out the work.
22.10.2021.
Still going great, so we more than made our money back spent fixing the boiler.
fitted an outside tap
fitted an outside tap for us few years ago and really happy with the work done. no mess. would recommend them to anyone.
Excellent all round
I've had a contract with Groves Gas for a few years and have always found them exemplary. Servicing is performed promptly with no mess or fuss and the engibeers are always friendly and professional.
I had a problem with my heating system depressurising. SSE were unable to fix the problem despite changing several parts (unnecessarily ad it turned out) but Groves Gas got it right (broken expansion vessel) and it's been fine ever since.
Would definitely recommend. They are not under rediculous time pressure to rush jobs as quickly as possible, unlike some of the national companies.
Excellent service for shower replacement
Fantastic customer service from quote to fitting. We have used Groves Gas on a number of occasions and have no problem in recommending their services. Chris and Joel were punctual, courteous, professional and approachable throughout the week. Work carried out with the minimum of disruption, leaving house clean and tidy every day. Shower and radiators look amazing - Thank you.
Unreliable
Came to look at potential installation. No further response. Chased office who said they would get back to us. NOTHING. Very unreliable.

Reply from Groves Gas
Excellent and personable service - committted family business.
The service we have received has been second to none. We just wish we had called Groves Gas first after some poor experiences with other local services. Kirsty did as she promised and always called us back and provided regular updates. The quote arrived quickly after a full and thorough survey from Mike. He was so personable and approachable and explained everything to me throughout. He is a fabulous engineer. Jake and Ben were also hard grafters. The job was done to an exceptional standard with a highly competitive price. We will use Groves Gas again for servicing and other property renovation work. Thank you so much. Anna Gravelle

Reply from Groves Gas
Professional Service, Always
At Little Chums Nursery (New Inn, Pontypool), we use Groves Gas for all our boiler/heating servicing and repairs, as well as for all our little plumbing repairs.
All the engineers/plumbers that attend are always friendly, courteous and polite and carry out effective work that is complete to a high standard the first time. The same can be said about the office staff who always do their best to ensure someone visits the same day we call.
Little Chums Nursery has no hesitation in recommending Groves Gas. We trust them completely; we even have a maintenance agreement with them!

Reply from Groves Gas
Used them many times over the years…
Used them many times over the years excellent service friendly professional staff and reasonable rates highly recommend

Reply from Groves Gas
Groves Gas have done two jobs for us…
Groves Gas have done two jobs for us this year, a new boiler installation and fitting sliding shower doors.
The work on both projects was carried out really well with the minimum disruption and at a very fair price.
This is a great family run business and
I would have no hesitation in recommending this company or having further work carried out by them.

Reply from Groves Gas
New boilers installed
Had a new boiler fitted recently and was provided with excellent service throughout the installation would definitely recommend them to anyone that asked me about company s manley

Reply from Groves Gas
I had an excellent service from Groves…
I had an excellent service from Groves Gas from start to finish. I am extremely pleased with my boiler installation. The work was completed with minimum disruption and each day was given a detailed update of the schedule and where we were with it. Each day the area of work was put back into the same condition it was found and the engineers were extremely tidy. I would definitely recommend this company to anyone.

Reply from Groves Gas
A great local company that we've used…
A great local company that we've used for not only boiler servicing but kitchen and bathroom fitting. Always a pleasure to deal with and will continue to use for any further work.

Reply from Groves Gas
Nothing is too much trouble
Groves gas have done work for a number of my friends and family. They provide an excellent service and nothing is too much trouble. I would highly recommend using them.

Reply from Groves Gas
Groves Gas
I've just had full gas central heating installed in a house which has never had gas before. 5 stars aren't enough to do justice to Groves Gas. The work, which was more than complicated, was completed to a standard above and beyond excellent. The unexpected bonus was the people. The engineers were a joy and delight to have around and the admin staff gave friendly and timely communication. They transformed what could have been a nightmare into a positively enjoyable experience.

Reply from Groves Gas
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