Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the seeds, noting excellent germination rates and good growth. Many people also highlight the efficient and prompt delivery service, often receiving their orders quickly and on time. Reviewers frequently commend the easy online ordering process and the overall excellent customer service provided. However, some customers also noted issues with their orders, including missing items or receiving incorrect seeds, and experienced slow delivery times. A few other people mentioned poor communication and a lack of response when problems occurred, leading to dissatisfaction with the service.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the great quality and value of the seeds,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as excellent, speedy, and first-class,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the very good quality seeds, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Groseed offers a fantastic selection of seeds, and my order arrived right on time. Although there were a couple of missing seed packs, the team quickly resolved the issue—they apologized sincerel... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,074)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As requested my full order was sent…

As requested my full order was sent together, the time I waited for the elephant garlic was so worth it. Can't wait to get planting next Spring. Everything was well protected and easily trackable, I'll be back for more seeds at some point.

October 30, 2024
Rated 5 out of 5 stars

Superb customer service

I ordered some seeds which didn't arrive. I called Growseed and a replacement was dispatched immediately. Fast, friendly service. A pleasure to do business with.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

good price, quantity and, Service

Seeds wer ordered and received when stated, They were well packed, The quantity of seeds supplied were sufficent for the average gardener so that there was no wasted seeds unlike some of the major seed suppliers. Due to the time of year I cannot judge the germination rate.

September 18, 2024
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! I ordered some buckets from Growseed but the buckets never came, so I contacted customer service. John was very helpful and dispatched a new set of buckets, which are delivered to my doors a week after my initial contact to customer service. A bit of an unfortunate situation, but, just like gardening, sometimes unexpected things come along and I am just glad that customer service is helpful in my situation.

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

Fast Delivery

Order recieved quickly.
Tomatoe truss clips not quite the same as shown on the web site,but hopefully OK.
As for the seeds,as they only arrived today, its a bit early to tell.

July 2, 2024
Rated 4 out of 5 stars

Delivery a bit slow…but not Growseed’s fault.

I ordered on a Friday and paid extra for Royal Mail 24 delivery. The item was only despatched on Tuesday and not delivered until the following Friday.
However, the item (watering can spray bar) works well.

Addendum: Am advised delay was due to Royal Mail’s misleading service name. Royal Mail 24 does not guarantee delivery within 24 hours. So, not Growseed’s fault.

July 1, 2024
Growseed logo

Reply from Growseed

Hi David

Thanks for the review and feedback. Sadly we have no control over the postal system, Royal Mail 24 is just the service name they provide and there is no guarantee that the item will arrive within the next day window. We do ask customers to allow 10 working days on all orders to arrive regardless of the service selected.

A member of our team will be in touch to advise on this further and to see if we can assist further.

Thanks again for the feedback

Growseed

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