My experience with GRS was excellent in every way from dealing with Jamie from the start and ironing out the creases with Megan to the end, a company who understands a rare thing thank you again.
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Never dealt with such an incompetent company. Having worked the motor trade for 7 years - I have never heard/worked with a company so unprofessional. The company lied about the delivery fee just as... See more
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My Vehicle broke down and was contemplating on how I could get a lease car. I came across this company information and I decided to complete their online form. Few minutes later I got a response from... See more
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I’ve used GRS for nearly 4 years now as when I originally started using them I had bad credit. Over the years they have been nothing short of excellent the service they provide is exceptional. Espec... See more
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Company details
Written by the company
Long term rental of Vans, no credit checks, New and Used cars and vans available from stock. three easy steps: 1. Pick the vehicle you want from our current stock. 2 Provide the info we need, including copy of your driving licence or passport, copy of bank statement (to set your Direct Debit), Copy of a utility bill or official letter. 3. Complete paperwork and collect or have your vehicle delivered.
Contact info
Units 12, 13 & 15 Priory Park, Thornton, SA73 2DA , Milford Haven, United Kingdom
- 01646603872
- steve@grsmotorgroup.co.uk
- www.grsmotorgroup.co.uk
4.2
Great
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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5/5 stars ⭐️⭐️⭐️⭐️⭐️
Jamie & Hannah done everything they could to get me in my vehicle asap. friendly, helpful and easy going. Will defiantly recommend to all my friends and family!
Thank you again GRS
April 4, 2022
Unprompted review
Reply from Grs Motor Group Ltd
Daniel, thank you for your kind words.
Brilliant customer service
We have dealt with Jamie on 2 occasions now and both times the service has been fantastic! Really speedy delivery and vehicles have been presented really well. Highly recommend and will carry on using them in the future.
October 27, 2021
Unprompted review
Reply from Grs Motor Group Ltd
Hi Leanne, thank you for your review, always good to exceed customers expectations.
Recently got my van
Recently got my van from GRS, had a mixup in communication in getting the van but was sorted out by Jamie immediately, very happy with the van and definitely would recommend to anyone getting a van
October 10, 2021
Unprompted review
Reply from Grs Motor Group Ltd
Hi Sean, thanks for the feedback, will ensure Jamie gets to see your review.
Joan
Been a customer for over a year received vehicle on time I’ve had no issues, customer service great the team are very helpful and during these times very understanding if your looking to rent or buy a vehicle I would recommend
December 21, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Joan, thanks for the kind words.
Currently have a van on lease and cant…
Currently have a van on lease and cant fault the service and experience that i have so far and will be looking to get a second vehicle in the near future.
December 18, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Mr Shehan, thanks for your review, look forward to sorting the 2nd vehicle out soon.
Brilliant service from day of order to…
Brilliant service from day of order to day of delivery, van arrived on time & immaculate. Decided that Iv been hiring from hire companies for too long and went for GRS, best decision Iv made and Iv been working as a courier for over 15 years. Would recommend to anyone who is looking for a quality van and a decent fair price.
December 18, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Iain, thanks for the kind words, hopefully we can keep you for a customer for 15yrs.
Excellent all round.
I have had a van for just over a year now. Van has been excellent and the customer service is exceptional. Highly recommend to anyone.
December 18, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Gavin, thanks for your review, heres to the next van
A very professional company
A very professional company. Very responsive to customer enquiries be it by phone or email. Highly recommended for all things van.
December 18, 2020
Unprompted review
Reply from Grs Motor Group Ltd
HI David, thanks for the review, can you help me understand what we can/could have done better to increase our star rating?
great service;not problem at all;highly…
great service;not problem at all;highly recommended
December 17, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Wojciech thank you for your kind words.
Happy customer here! :)
Very happy customer! No issues here, no fuss, everything went smooth and when I needed a vehicle urgently Jamie and Hannah were very helpful and sorted me out very quick.
Can’t fault them or the vehicle so I would definitely recommend them! :)
December 17, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Eugen, thank you for the review, always nice to hear from Happy Customers.
Rob from Cheshire
I started leasing a van in the summer, the process was simple and the staff were really down to earth and helpful. They recommended an associate insurance company who were very competitive. When all the details were sorted (which was pretty quick) I travelled down to South Wales on the train and was picked up at the station and taken to the office. I would definitely recommend GRS Motorgroup.
December 17, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Rob, thank you so much for your review, good to hear we helped with the insurance also.
Great company great staff very fast and…
Great company great staff very fast and reliable people would highly recommend best company I have done business with regarding Vehicles
December 17, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Kevin, thanks for your review, means a lot.
I'm glad I found GRS
My first time getting a lease van and couldn't believe it can be so easy. GRS make it all happen with no hassle, with their friendly advisor and helpful staff. GRS is very flexible in every situation, they are there to help specially in times of needs.Im glad I found GRS.
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Rhea, thanks for the review, we are glad you found us also.
Credit due
Throughout using these guys, grs moto group have been there understanding any difficult situations I was in when first setting up my business. Nearly 3 years on and I like to think we have a good relationship and spot on communication any issues these grs moto group have solutions. Cheers
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Craig, thanks for the review, 3 yrs soon passed, hopefulyy many more. Thanks for the business.
Excellent service and great people to…
Excellent service and great people to work with
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Kevin, thanks for the comment.
When requiring a vehicle urgently after…
When requiring a vehicle urgently after my previous vehicle was stolen everything was sorted within days and all has run smoothly since entering the agreement between both parties very efficient service and friendly attitude highly recommended
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Stephen, thanks for the feedback, so happy we could help you when needed.
Grs are nothing but exceptional with…
Grs are nothing but exceptional with there care and service are there to help with anything and so glad to have found them to rent a van from
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
James, thank you for your review, we are happy you found us.
10 out of 10
I am a new customer to GRS starting this year. my experience with the team and management has been excellent. The staff go over and beyond to for fill my orders. i would highly recommend GRS to anyone as i know they would be satisfied with the service as i am.
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Carla, thanks for the comments and for being a valued customer.
GRS Motor Group Should be 6 Stars.
I have been with this company for a year now and the experience and help they offered me with obtaining a vehicle for my company have been excellent. Also the after sales with any advice or help with any issues I have had, have been dealt with the same day. I have used many lease and hire companies and GRS as stood out from all of them. It's been a pleasure.
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Wow Tony, thank you for such nice comments, will pass them onto all the team members.
I currently have a van from these guys…
I currently have a van from these guys and I cannot recommend them enough. They are flexible and very helpful. Very happy with them.
December 16, 2020
Unprompted review
Reply from Grs Motor Group Ltd
Hi Paul, thanks for the review.
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