Gsworkwear Reviews 

130
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the great product quality and note that many orders arrive quickly and in excellent condition. Many buyers truly appreciate the helpful support and prompt communication received from the team when managing their purchases. Some reviewers were not happy with significant delivery delays, stating that shipping routinely took much longer than expected. People also pointed out issues with items arriving damaged, sizing inconsistencies, or encountering unhelpful customer service responses. A few others reported that certain products shown as available on the website were actually out of stock.

What people talk about most

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. While some reviewers... See more

Product

Clients share ambiguous opinions on product variety and sizing. While many reviewers praise the fantastic... See more

Delivery service

Reviewers highlight ambiguous experiences regarding the delivery service. While some customers report very... See more

Quality

Reviewers mention positive feedback about quality, praising the good materials, competitive prices, and... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After an initial hiccup of the item not arriving on said day. I emailed the company and got a reply stating that the item will be delivered next day & apologies for the delay. Item arrived and the i... See more

Rated 4 out of 5 stars

So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small. Returning for exchange has been q... See more

Rated 5 out of 5 stars

I purchased 10 items from GS Workwear which arrived on time, and in excellent condition. However, when I used the Draper watering can the rose lid dripped instead of spraying so I contacted... See more

Rated 5 out of 5 stars

Surprised so many low score reviews I've had nothing but a positive experience with GS over the last couple of years 3 orders for hoodies T shirts and polos All orders arrived quickly in as expec... See more


3.3

Average

TrustScore 3.5 out of 5

130 reviews

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No history of asking for reviews

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3.3

All reviews

(130)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery, quality product. Strongly Recommend

It was the first time i shopped with GSworkwear.
I have put an order on the 21st of December and it arrived before Christmas! As it was a present for my partner he too-was very happy with the gift and with the quality of the product.
I would strongly recommend GSWorkwear.
P.S. I have researched the product before buying and what GSWorkWear had - was the best on the market IMHO

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!!

Order on 8/10, no despatch after 6 days.
Emailed....no response
Emailed again......no response.

Phoned..... Vague response

Terrible customer service

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Ordered a hard hat to work on site with and came within 2 days of ordering like said and exactly what I ordered. Also came with a air freshener for the van! Vary happy with service! Will use again

October 13, 2021
Unprompted review
Rated 2 out of 5 stars

Complete waste of time

went to the GS worker website to buy a draper digging hoe and ended up also buying a draper leaf hake. I did not receive the track number. When the parcel arrived I noticed that only one item was sent to my disappointment the main item was missing. Also I didn't receive an email saying the item was out of stock or about the amount to be refunded. If I had known that the product was out of stock I would not have bought anything. Complete waste of time.

June 4, 2020
Unprompted review
Rated 1 out of 5 stars

Customer service at Gsworkwear

I purchased Dunlop wellington boots from Gsworkwear. After a little over a year of light wear one began to leak due to having split at the seam. I expected longer life from Dunlop boots so asked Gsworkwear for details of guarantee. They gave no response to my request for guarantee details, and made no attempt to consider the matter, simply replying that it was "wear and tear" and that they could not accept a return.

Dissatisfied I contacted Dunlop, who upon receipt of a photograph deemed the split a manufacturing fault. They contacted Gsworkwear to advise of this and of their opinion that my claim should be accepted. Gsworkwear still made no attempt to pursue the matter with me, as a result of which Dunlop themselves sent me a replacement pair. After receiving the new boots I politely contacted Gsworkwear to advise them of the outcome, believing it to be valuable feedback. I received no acknowledgement.

5 stars to Dunlop for excellent customer service.
0 stars to Gsworkwear for contemptible service.

March 5, 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional infants

Supplied damaged merchandise, cancelled order without notification or reason, treats customers with contempt and plenty of spam.

If you take your work seriously, use an commensurate supplier and stay well away from this one.

November 25, 2016
Unprompted review

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