Superb, swift service and, given we went for a high quality vehicle, very good value for money. Pick up and drop off were very simple, no pressure to take on unnecessary insurances. The car itself was... See more
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Mais do que uma rent-a-car somos um companheiro de viagem, uma forma sustentável de conhecer novos lugares e uma escolha sólida na hora de alugar um carro.
Contact info
Avenida Severiano Falcão 3, 2685-379, Prior Velho, Portugal
- +351 210 100 210
- customerrelations@guerin.com.pt
- www.guerin.pt
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Extremely impressed
I booked through “Sunny Cars”- I’ve not used them before and honestly was not familiar with them. Over the years I’ve lost count of the number of firms I’ve tried. Too often the experience has been mixed at best.
I have to say Sunny Cars (Guerin) was the best and most complete experience I’ve had to date- a great booking platform, crystal clear terms and conditions, fair policies and very impressive and efficient service. Faultless and for me, this is how all hire car firms should all work!
A warm and friendly welcome
A warm and friendly welcome - fast collection and drop off process - beautiful vehicle that exceeded our needs - best car hire experience I’ve had.
Good Car Hire with Geurin
It was my first time using Guerin, quite impressed with the service, friendly staff and vehicle condition, self checking in for vehicle collection, which I liked, uploading additional photos of vehicle damage via email contract wasn’t working, hence returning to the airport and could be done on return, so wasn’t to worried as photos taken had the time and location on. On return, this was smooth and refundable deposit was back on my credit card the next day. Will definitely use Geurin again and highly recommend if you want to hire a vehicle while on holiday in Portugal.
Good and cheap Service
We had booked a car rental with this company for our summer holiday in Portugal. Signing the contract and collecting the car went very smoothly and quickly at Porto Airport. The car we collected was in very good condition and gave us no trouble whatsoever throughout the rental period. Returning the car was just as quick and hassle-free as collecting it. The staff are very helpful and polite.
4 * because you provide a very good…
4 * because you provide a very good service. But not excellent. The 5th * will be given when you bring back more people instead of machines.
Guerin insurance doubled the cost of car rental
Booked a car through rentalcars.com for Faro pickup with Alamo which turns out to be a part of the Guerin group. Alamo purports to be in the terminal but this was not the case (when we arrived all offices at the terminal were shut). At Guerin office I had no option but to pick insurance which effectively more than doubled the cost of the car hire.
Have tried several times to get in touch with Guerin but no response forthcoming.
Avoid this company at all costs.
Great service from start to finish
Great service from start to finish! Uncomplicated system, no
queuing, friendly helpful staff, great location, great car, easy drop off. Five star car rental service!
Easy and smooth process from booking…
Easy and smooth process from booking right through to dropping the car off.
The staff were friendly, the car was clean, and I had no issues throughout. I arranged my insurance through a third party, and at no point did they try to upsell me or pressure me into buying additional cover.
Both collection and drop-off were quick and hassle-free. Highly recommended.
Great experience overall
Easy car pick up
Easy car pick up. Car was clean - easy to get in and out of Faro. Staff at airport were quick to help us get on our way.
Superb
Superb, swift service and, given we went for a high quality vehicle, very good value for money. Pick up and drop off were very simple, no pressure to take on unnecessary insurances. The car itself was immaculate and a pleasure to drive
Good cars, excellent services
Good cars, Often received an upgrade. Fast services at car delivery and return on the airport. Clear with respect to price and insurrancys. We prefer Guerin already for years.
Best place in all of Portugal to rent a…
Best place in all of Portugal to rent a car. Everyone is helpful, the cars are clean, and they will make sure you are comfortable with the rental before you leave. I have rented from this location several times.
Best rent a car experience I had so far
The people working at Guerin are very polite and do a great job at making the client feel safe and comfortable in their new cars. The rent a car and the vehicle were clean and presentable
De employee s were correct and helpful
De employee s were correct and helpful, every went smoot. We got a better car dan we orderd.
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