I’m not happy with your system that suggests tyre dimensions for a particular vehicle. I have ordered the wrong ones and even if it was less than 24 hours, I couldn’t cancel the order. I had to wait f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was great and delivery is fast...only, it will be nice if we have name and adress for delivery and for the invoice, when they are different at same guestion form...
Tyres arrived very fast even despite the bad snowy weather in the continental Europe or Croatia wherever it was coming from. We are still waiting on our appointment to put them on so can't comment on... See more
Everything was exactly as agreed. The tires were as described, including the production date 2026, and they arrived within the promised delivery time. Everything went smoothly and I am satisfied wit... See more
Company details
About Gumelider.com.hr
Written by the company
Od našeg osnivanja 2016. godine postali smo vodeći igrač na europskom tržištu online prodaje guma. Naš uspjeh temelji se na povjerenju mnogih profesionalaca i preferencijama stotina tisuća potrošača. Naša reputacija zasniva se na tri temelja: strogoća, izvrsnost i konkurentne cijene.
Naši stručni timovi posvećeni su pružanju iznimnog korisničkog iskustva, podržanog učinkovitom logistikom i optimiziranim procesima, osiguravajući maksimalno zadovoljstvo pri svakoj kupnji.
Naša obveza? Nuditi vam najbolje cijene na tržištu stalno. Za vaše potrebe u gumama, odaberite izvrsnost i pouzdanost birajući našu tvrtku.
Naši stručni timovi posvećeni su pružanju iznimnog korisničkog iskustva, podržanog učinkovitom logistikom i optimiziranim procesima, osiguravajući maksimalno zadovoljstvo pri svakoj kupnji.
Naša obveza? Nuditi vam najbolje cijene na tržištu stalno. Za vaše potrebe u gumama, odaberite izvrsnost i pouzdanost birajući našu tvrtku.
Contact info
France
- www.gumelider.com.hr
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gumelider.com.hr
We’re sorry for this issue. In some cases, an order can be split into several parcels due to transport constraints, which may explain why only one item arrived first.
If you have not already done so, please open a ticket with our service after-sales team via your customer account so they can check the delivery status and assist you quickly. If you already have a ticket number, we will make sure your claim is prioritized internally.
The tyres are perfect for the price
The tyres are perfect for the price, also the timing is greate!!!
June 29, 2026
Postovani
Postovani
Odlicni ste samo i nikad ne posaljete r1 racun a naglasim vam svaki put
Lp
June 27, 2026
fast, accurate, high quality
June 26, 2026
Ordered 4 Continental PC 7 275/45 r20…
Ordered 4 Continental PC 7 275/45 r20 tires for Volvo xc90 2018 t5, received 3 tires as ordered and 2 Bridgestone Turanza 6. Total madness. I have to return the 2 wrongly delivered, order the fourth again and pay for delivery. And there is still no refund for the fourth one that is missing from the first order. I thought this can't happen to me.
01.06. ordered, delivered (wrong).
08.06. filed a complaint.
10.06. ordered the 4th one that is missing.
15.06. GLS picks up the 2 wrongly delivered tires.
16.06. arrived the 4th one that was specially ordered
( paid delivery).
19.06. they report that they received two wrongly delivered ones (warehouse is processing the data).
26.06. there are no refunds yet.
So much stress! No human customer service
(just some AI chatbot).
I don't recommend it.
June 25, 2026
Reply from Gumelider.com.hr
We are sorry for the repeated delivery errors and the long delay you describe. Receiving the wrong tires, having to place an additional order, and still waiting for the review of your return is understandably very frustrating.
As you already opened a complaint on 08.06, we will ask our after-sales service to prioritize your case internally so the return received on 19.06 and the pending refund review can be handled as quickly as possible.
We also regret the lack of direct support you experienced. Complex cases are handled by human agents, and your feedback will be used to improve this point.
Excellent service and tyres with top…
Excellent service and tyres with top quality arrived within 5 days from order
June 25, 2026
Top sve super
June 24, 2026
I bought tires in june 2026 DOT 0325
June 24, 2026
U par klikova do željenih guma
U par klikova do željenih guma, sve objašnjeno, bez dilema, sve preporuke!
June 20, 2026
EXCELLENT
EXCELLENT, very easy to make order and to pay, fast delivery, and great support
June 23, 2026
The level of professionalism
The level of professionalism, the great price, and the feeling that he was doing the best job he could. The gentleman went above and beyond!
June 11, 2026
Fast delivery,good tyres,keep on
June 15, 2026
Delivery service is great and tyres…
Delivery service is great and tyres come in a few work days. Price is very good and DOT is new (this year).
Tnx
June 14, 2026
I didnt get tires???
June 13, 2026
Reply from Gumelider.com.hr
We are sorry to hear that you have probably not received your tires.
As you have already opened a ticket with our service after-sales team, we will prioritize your request internally so the delivery status can be checked as quickly as possible and an appropriate solution can be provided.
Thank you for your patience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.