Both Kateryna and Maya have been brilliant in supporting me through a sale that fell through and a new sale. Thank you to Kateryna for keeping my buyer interested and assured throughout this long proc... See more
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As a buyer, they could not have made it any more difficult to view, discuss and purchase the property and made it extremely painful causing us to nearly lose the purchase multiple times. We decide... See more
From my first contact with Heart Estate Agents I have found the team to be helpful and professional. Kateryna Chornenka has guided me throughout the process from the initial first viewing to the pur... See more
Company replied
Unable to contact lettings team for almost a month as nobody works there! Have tried to rent my property referred to in earlier complaint in Victoria Parade for last 2 months but Haart can't updat... See more
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Company details
About haart - Estate Agents Torbay
Information provided by various external sources
Please select the branch you have been in contact with from our locations so they can see your reviews!
We’re on a mission to get you moved.
We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.
Sell smart: Think haart.
Get viewings, not just views
Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.
It’s not just local, it’s personal
Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.
Big Benefits
Our size and reach means we can get you moved, smarter.
No sale, no fee
We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.
Contact info
130 Union Street, TQ2 5QB, Torbay, United Kingdom
- +44 01803 714516
Asks customers to review
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Problems solved
I recently had problems with a broken shower at my property. My letting agent Sarah Parsely dealt with it all efficiently, keeping me informed at all times. She has also dealt with several smaller issues for me over the past 12 months.

Reply from haart - Estate Agents Torbay
Best letting agents around
Our experience with Emma Scott was the best I’d ever encountered. After a really bad experience with another company, I was unsure on how my next move would be. Emma explained things thoroughly, kept us updated along the way, made time for extra viewings so we could measure up, and kept in contact after the move. Highly recommended service. Thankyou.

Reply from haart - Estate Agents Torbay
Sarah Parsley is efficient
Sarah Parsley is efficient, helpful, knowledgeable and works relentlessly for both the tenant and landlord.
Since she came to Haart the service has improved immensely and I would highly recommend the company.

Reply from haart - Estate Agents Torbay
Friendly yet professional!
I got in touch with Emma Burrows about a property as me and my partner were looking for our first family home, she put our application forward and kept us updated throughout the whole thing! Such a friendly service but professional. When we found out we got the property, she shared the excitement with us and it was just amazing. I wouldn't want to go with another agency.

Reply from haart - Estate Agents Torbay
Much Improved
A much improved service since Sarah Parsley and Lauren Grewal have been our main contacts with Haart, always answer any queries promptly and everything is running smoothly with the tenancy.

Reply from haart - Estate Agents Torbay
A godsend
Sarah has been a Godsend!!
She and Emma have taken on my rental property and I can’t believe the service and professionalism! Sarah is a delight to deal with - nothing is too much trouble and she - well, “she does what it says on the tin”. So delighted to be working with Sarah and Emma after the nightmare of an absolute rubbish Lettings agency.

Reply from haart - Estate Agents Torbay
Thank you Sarah
Dealt with Sarah Parsley at Haart today - sorted my problem really quickly and was very pleasant to deal with. Thank you!
Above & beyond
Sarah at Haart Torquay has been exceptionally helpful at providing support and management for my rental property. She has dealt with out of office hours / emergency requests quickly and calmly, giving reassurance to both myself and the tenant. She took control of communications with the relevant contractors to resolve various issues even when it was not necessarily her responsibility - above & beyond service.
Service
Service
Lauren Grewal gave me excellent service, very responsive and dealt with quickly and efficiently.
I can't fault Sarah Parsley..Any…
I can't fault Sarah Parsley..Any problem I had she always answered them if she could and kept me up to date with information..Most importantly she always returned my call if I left a message..she gave excellent service, was very professional and I would highly recommend her if you are using Haarts..
After having been recommended by a…
After having been recommended by a friend to use Haart I was not disappointed, from the outset Emma Scott has been fantastic. The service I have received has been second to none and I have been put into the best hands. She has always kept me updated, responded to all my questions in a quick and
courteous manner and as a first time landlord I have been very thankful for it.

Reply from haart - Estate Agents Torbay
Efficient service
I recently dealt with Lauren at Haart who answered all of the questions I had about the property I am currently living in. She was efficient in resolving any queries I had.
Excellent, speedy responses
Really good experience with Haart so far. I have been dealing with Lauren for a few maintenance issues in the flat and she's been really fast with getting a contractor organised for the repairs.
Brilliant service
I’d certainly recommend Haart. I dealt with Lauren who was brilliant - very efficient, professional and an absolute pleasure to deal with. Thanks so much for your help!
After viewing a property to rent
After viewing a property to rent, Emma Burrows’s was very polite, efficient and very customer focused, understanding all our concerns and questions, and advising, and answering them with a personal but always professional manner, whilst practicing social distancing, and wearing a mask at all times. A smooth , professional operation! Thanks Emma !

Reply from haart - Estate Agents Torbay
Lauren has been very efficient in…
Lauren has been very efficient in sorting out any queries with our tenancy arrangements
Just want to say how professional Emma…
Just want to say how professional Emma Burrows has been I contacted her about properties in the Exeter area although she did not having that suited me for a family home but she took a considerable amount of time collating details from me to hopefully find our dream home which will hopefully be with haarts. Thankyou once again.

Reply from haart - Estate Agents Torbay
Just want to say how happy I am with…
Just want to say how happy I am with the service I have received from Emma Burrows. I am an investor looking at purchasing houses to let in and Torbay area, Emma always gives me advice on the area and pricing for me, once I have completed on my properties I will 100% use haart lettings to manage my properties.
Thank you for Everything you do it for…
Thank you for Everything you do it for me and My family , Emma Burrows! You are very helpful and you do a great job whith our house for rent and for our needs and you are The Best !!
Thank you very much Emma Burrows!!🥰❤️
Emma Burrows, what a star you are! First time dealing with Haart and I…
First time dealing with Haart and I have to say it’s just like dealing with a family member(a nice one). Emma burrows has been fantastic, helping me find the right accommodation for my needs and going beyond what was necessary to make things as easy as possible. I can’t thank Emma enough

Reply from haart - Estate Agents Torbay
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