haart - Estate Agents Torbay Reviews 

59
TrustScore 3 out of 5

3.2

130 Union Street, TQ2 5QB Torbay, GB


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Rated 5 out of 5 stars

Both Kateryna and Maya have been brilliant in supporting me through a sale that fell through and a new sale. Thank you to Kateryna for keeping my buyer interested and assured throughout this long proc... See more

Rated 1 out of 5 stars

As a buyer, they could not have made it any more difficult to view, discuss and purchase the property and made it extremely painful causing us to nearly lose the purchase multiple times. We decide... See more

Rated 5 out of 5 stars

From my first contact with Heart Estate Agents I have found the team to be helpful and professional. Kateryna Chornenka has guided me throughout the process from the initial first viewing to the pur... See more

Company replied

Rated 1 out of 5 stars

Unable to contact lettings team for almost a month as nobody works there! Have tried to rent my property referred to in earlier complaint in Victoria Parade for last 2 months but Haart can't updat... See more

Company replied


Company details

  1. Real Estate Agency

About haart - Estate Agents Torbay

Information provided by various external sources

Please select the branch you have been in contact with from our locations so they can see your reviews!

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell smart: Think haart.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Contact info

3.2

Average

TrustScore 3 out of 5

59 reviews

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3.2

All reviews

(59)

385 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend Haart lettings 100…

I would recommend Haart lettings 100 times over!! I was lucky enough to have help from Sarah at Devon Property Management, who went above and beyond to solve my query quickly. Communication was great and she even checked back in to make sure everything was still fine. I couldn’t recommend Haart enough, thank you so much for your hard work!

September 9, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Exceptional Service

Emma the Lettings manager has been exceptional during our experience with Haart. She has been attentive from the word go, always ensuring any questions we have are answered punctually and has never left us waiting when we have contacted her for whatever reason. She listened carefully from the off and has been mindful of our circumstances and specifications as landlords.

September 7, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Landlord - Breakwater Hill

Great service in difficult circumstances.

August 24, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Sarah Parsley

Sarah Parsley has been really professional throughout our tenancy with Haart. She went above and beyond to help us during our tenancy and with our tenancy exit.

She is an asset to Haart and I hope they appreciate the positive impact she has on their team.

August 22, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Emma scott.

Emma scott.

She was/is very helpful with any concerns or questions about moving and was always just a phone call away or email away. Thank you so much for helping us find this place. We are very grateful :)

July 13, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Amazing lady

Thank you Sarah Parsley of Devon property management, the most conscientious, resourceful, diligent professional we have encountered within the Spicer Haart organization.

July 10, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you so much for your review, we always appreciate receiving great feedback! Have a great day. haart Lettings

Rated 5 out of 5 stars

Helpful

Although I had issues speaking to my local branch. Sarah was very quick to put my mind at ease and was very professional and dedicated to resolving my query.

June 18, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Benjamin R,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

haart Torquay (Lettings)

Rated 5 out of 5 stars

10/10

I had emma Scott. She was brilliant gave me the best smooth service my first time renting so I thought would extremely stressful. Went out of her way and beyond to make me happy
So great greatful and will definitely be using again

June 16, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Angel Sydney,
Thank you for leaving such great and detailed feedback about your experience with haart Torquay (Lettings). Thank you again for 5 your star rating!

Regards

haart Torquay (Lettings)

Rated 5 out of 5 stars

Sarah Parsley - Haart

Sarah Parsley has been excellent since taking the reigns as Haart’s property maintenance manager. My company, Wright Electrical Solutions, handles the electrical contracting and maintenance in Devon and Sarahs communication with myself, landlords and tenants has allowed for quick and efficient handling of all issues raised.

May 29, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Tom Wright,
Thank you for leaving such great and detailed feedback about your experience with haart Torquay (Lettings) and in particular our Property Management Manager, Sarah. Thanks again and have a fantastic day!

Rated 5 out of 5 stars

Excellent service

Cannot thank Sarah Parsley enough for all her help and advice through my maintenance issues she was quick and efficient in helping us I rang her and within a few hours she organised contractors to resolve the problems. She is an absolute credit to the team at haart, very professional and cannot thank her enough.

May 28, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Ricky,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback.

haart Torquay (Lettings)

Rated 5 out of 5 stars

Excellent service

When I first contacted Haart estate agents in Torquay with regards to a property I was interested in renting I still lived in Kent so I had to deal with everything on a long distance.
The lady that was helping me from start to finish and made everything so easy was Emma Scott.

And I have to say What a fantastic agent she is. Unfortunately I had to move out of the property eventually due to some issues the property had but Emma has helped me from start to finish.
She has always been available and always tried to help me to resolve things as quickly as possible.
She goes above and beyond to help her clients and truly cares and that meant a lot to someone like me that has never had to rent a property before. I really appreciate everything she has done for me.

Martina K.

May 18, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Martina K.,
Thank you for leaving such great and detailed feedback about your experience with haart Torquay (Lettings) estate agents. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Very happy with haart and Devon Property Management

Very happy with haart and Devon Property Management. As a Landlord and having had a difficult tenancy come to an end I was very impressed with the services of DPM especially Sarah Parsley who went to great lengths to resolve some of the issues surrounding the tenancy closure. She especially went out of her way and showed a great determination to find a solution for all parties. A great asset to DPM.

May 15, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Terence Forman,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. If you ever need anything else from us, please feel free to give us a call or stop by.

Rated 5 out of 5 stars

Sarah Parsely has been really helpful

Sarah Parsely has been extremely helpful. She has been in contact with us three times in the last week or so, which must be hard during these difficult times. (We have a tenant who moved in in December and hasn't paid any rent since his initial payment). We have had quite a few problems getting hold of anybody at Haarts despite constant calls and emails and to hear from Sarah was a great relief. She contacts us when she says she will and has given us her direct line. I feel, at long last, that we are making progress - thank you so much Sarah.

May 13, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Anne Bent,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

haart Torquay (Lettings)

Rated 5 out of 5 stars

Brilliant help from Sara Parsley in the Devon team

Sarah Parsley from Devon was very helpful and prompt when I needed some urgent information on my letting agreement. It was great especially when I was expecting to have problems contacting someone during these difficult days.

May 12, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Hi Philip Osler, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call.

Rated 5 out of 5 stars

Thank you to Sarah Parsley at Devon…

Thank you to Sarah Parsley at Devon Property Management for quickly responding to my questions, effectively communicating with my tenant and efficiently resolving my issues. It's a weight off my mind.

May 4, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Melitta,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Great experience dealing with Emma and…

Great experience dealing with Emma and the Team at Haart Torquay from start to finish. Very organised and helpful.

February 28, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Dear Dave B,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home.

haart Torquay (Lettings) estate agents

Rated 5 out of 5 stars

Excellent service from Emma Burrows in…

Excellent service from Emma Burrows in branch she was able to help me efficiently and was very professional when registering my details

February 21, 2020
Unprompted review
haart - Estate Agents Torbay logo

Reply from haart - Estate Agents Torbay

Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the search for a suitable property.
Best wishes,
haart Torquay (Lettings)

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