Package didn’t come on time and when i emailed them they got back to me in a couple of hours and offered to refund my shipping fees and chased I my parcel for me via the courier
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Outstanding company! My 2nd order, and so pleased with everything! Very fast dispatch & delivery. As DPD were unable to do next day delivery in my area, they upgraded my purchase to next day at n... See more
Prompt responses to my questions/emails before placing the order. Cost of the items were well presented and reasonable too comparing to other sites. Packing seems to have done with lot of care... See more
This company doesn't take long to sort any problems you have with a order. Also fast delivery. Staff very pleasant.
Company details
Written by the company
Hair and Beauty Depot has been serving its customers since 2002 with professional hair and beauty products and supplies from the industry most famous brands. We pride ourselves on exceptional customer service and from our experience over the years we also have a great deal of industry knowledge and contacts to ensure our customers get the product they need when they need them.
Contact info
Unit 2, Victoria Road, HA4 0QF, Ruislip, United Kingdom
- 020 3475 8869
- help@hairandbeautydepot.com
- www.hairandbeautydepot.com
4.6
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast reliable service
August 29, 2023
Great variety of beauty products at…
Great variety of beauty products at fair prices and excellent customer service. My order arrived promptly and securely packaged. Thank you.
May 31, 2023
Excellent service
Excellent and quick service from this company. Look forward to using them again.
August 9, 2023
Very professional nice place to treat…
Very professional nice place to treat yourself and recommend it to other people
August 22, 2023
Lots of products at great prices
Lots of products at great prices. Quick delivery. Great service
August 24, 2023
cancelled entire order
August 24, 2023
Easy to shop and items arrived very…
Easy to shop and items arrived very quickly and well packed ****AAA company will definitely shop again
August 23, 2023
Easy to order and easy to understand x
August 29, 2023
All was sent efficiently and in perfect…
All was sent efficiently and in perfect order and packaging
August 21, 2023
Wonderful website
Product was shipped right away and the customer support response time was so fast. Lovely team!
August 20, 2023
Unprompted review
Happy customer
Such good value for money and parcel arrived quickly. Emails received keeping me up to date on order and delivery.
August 15, 2023
Wide stock range, competitive prices, great customer service
Good selection of stock at competitive prices. Great customer service and support. Good offers.
August 9, 2023
Unprompted review
Great service and rapid delivery
Great service and rapid delivery. Thanks very much
August 1, 2023
Unprompted review
Great customer service
Great customer service, quick to respond a handle queries.
August 1, 2023
Unprompted review
Outstanding company
Outstanding company! My 2nd order, and so pleased with everything! Very fast dispatch & delivery. As DPD were unable to do next day delivery in my area, they upgraded my purchase to next day at no extra charge!
I had a lovely email from Sheena in customer services who refunded the difference & advised me my parcel was due for delivery today! 😀
Polite, courteous & honest company!
Service is second to none & so pleased with my purchases.
Very highly recommended to all!
Thank u guys! 10 **********
July 19, 2023
Unprompted review
Had a problem with a wax heater I…
Had a problem with a wax heater I bought last year but once I brought it to their attention they were extremely helpful and refunded me right away!
July 10, 2023
Unprompted review
Babyliss clipper refund…
Had some issues with babyliss clippers which turned out to be faulty. Hair and Beauty Depot responded promptly to all communications and have refunded immediately.
Very good and professional supplier. Would definitely recommend.
June 16, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.