Hair Products Online Reviews 

226
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Scammers - elderly parents purchase clippers in December 2023 and they stopped charging not long after. The purchase was through Amazon but they are just sending them to these guys who are not respond... See more

Rated 1 out of 5 stars

Awful customer service. Bought clippers and after a month of use, I sent them back as they wouldn’t hold charge. Obviously a mechanical error/fault. They claimed they were fine but dirty, and sent the... See more

Rated 1 out of 5 stars

CON ARTISTS!!!! Bought an item from them. they sent a smaller item. Only when returning it did they turn around and force a refund after me telling them explicitly I wanted an exchange. Now myste... See more

Company replied

Rated 1 out of 5 stars

Bought a pulpriot toner..never used before..i emailed and fb chat to ask what developer i should buy. Email reply was i dont need developer So i used it..nothing happened Then recived a email sayi... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Shop Top Brands for Men and Wome including best selling brand like Wahl, Wella, L'Oréal, Cuccio, Orly, Salon System and much more | Free standard UK delivery, order before 3pm for next day delivery.


Contact info

1.1

Bad

TrustScore 1 out of 5

226 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(226)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t buy from this website.

I had bought a lash tinting kit by strictly professional from this site, the price on the website had said £26.49, it had come with a tag on it half ripped off saying £1... so they’re robbing people blind. I’m assuming the actual price of this item was between £10-19. What a joke.

January 24, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Hi Emma,

We paid £19 for the item and with your discount code you only paid £21.19. Meaning we only made a £1.19 profit, not included expense of packaging, labour and postage, this would make profit even less .

Hope this clears things up.

Rated 5 out of 5 stars

Hairpins

The product came quickly, was neatly packaged and is exactly what I expected

January 21, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Excellent customer service

I can highly recommend Hair Products Online. I had a slight problem with a purchase and the response from Customer Service was very quick and was sorted out immediately. I would definitely use this company again, especially as prices are much lower than on other websites.

January 18, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

Good company

Really good my order arrived on time , the only little moan was the packaging I didn’t think was strong enough the reason being it had a tear and one packet of hair rollers was open but everything was intact

January 18, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 5 out of 5 stars

5* service

Express checkout without having to register
FREE 2-day delivery
Item as described.
Couldn't have asked for more. Excellent service.

January 18, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 3 out of 5 stars

Product not available so no show

Product not available so no show

I ordered a product which never arrived. When I chased it up after a week I was told they had 'attempted to pick it six times' but that it appeared to be out of stock and they hadn't been able to source it elsewhere. So why didn't they let me know?

January 18, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback. Hope to see you shopping again soon.

Rated 1 out of 5 stars

CON ARTISTS!!!!

CON ARTISTS!!!!
Bought an item from them. they sent a smaller item. Only when returning it did they turn around and force a refund after me telling them explicitly I wanted an exchange. Now mysteriously the price has gone up by 50% and they say I need to buy it at the higher price. Trading standards are now involved and they are being investigated

Update: order number is 203-1862243-3057120 as per your request

Update 2: Even after i sent these guys the order number they never looked it up or even confirmed the issue. Stay away guys

January 16, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Hi, can i please have an order number so i can investigate this.

Rated 5 out of 5 stars

Fabulous

Very fast delivery and great communication.

January 4, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thanks for taking the time to leave us a review.

Barry

Rated 5 out of 5 stars

Great product

Great product
Great service
Quick delivery
5*

December 27, 2018
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thanks for taking the time to leave us a review.

Barry

Rated 5 out of 5 stars

Bought for Christmas present

Bought for Christmas present, was
Really quick delivery will use again.

December 23, 2018
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thanks for taking the time to leave us a review.

Barry

Rated 5 out of 5 stars

Great service

Very easy to use, and extremely fast standard delivery....

December 22, 2018
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thanks for taking the time to leave us a review.

Barry

Rated 5 out of 5 stars

Very happy

Very happy with the products, fast delivery. Excellent service

November 26, 2018
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thanks for taking the time to leave us a review.

Barry

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