I was advised when I asked whether I could return sone goods what the charge would be. I was verbally told 10%, lo and behold when the refund is processed that they got it wrong it should be 25% beca... See more
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Great products but new website proving troublesome. Credit cards not always get approval, had success on 4th attempt, after speaking to their Customer Service who said they could take the order over t... See more
Company replied
We have an old solid front door and this door knocker will not only look right but will compliment it, especially when I get round to fitting it. We are impressed by the quality of the work. We live i... See more
Exciting to find a good quality lever handle match,to our outside door. The Fortessa door lever handle is ergonomically designed for comfortable holding when opening the door. Beautiful to look at in... See more
Company details
Written by the company
Handles4Doors is a family run company offering best value doors, door handles, knobs, cupboard handles & knobs, locks and general ironmongery. Lots of next day delivery products, free delivery over £75. We have telephone support and our showroom is open from Monday to Friday
Contact info
Sayrosa House, Anstey Mill Lane, GU34 2QQ, Alton, United Kingdom
- 01252 227248
- customerservices@handles4doors.co.uk
- www.handles4doors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Superb service
Easy website, great product
Easy website, ordered and delivered within three days. Excellent service and good product
good value and service
Great Service
The latch I bought arrived on time. The service was very efficient. Thank you
Still haven't received item I bought
Still haven't received item I bought.
Initial delivery due date was 24th April. Now 1st May.
Cannot find anything on website to check up on order.
Sent email but not had a reply as yet.

Reply from Handles4doors
Very attentive staff answering my query…
Very attentive staff answering my query very quickly. It was a small order but that didn’t matter to them, treated just the same. Order delivered timeously and perfect. Highly recommended.
Handled it well
I was glad to find the handles we needed at a very good price, prompt delivery and good all round service.
Good range of items, quick delivery
Good range of items. Quick delivery. Swift and satisfactory dealing with issue.
Not as advertised
I would give zero stars as the product I ordered was unavailable and a substitute was sent without asking or telling me, it was the wrong size too and too small for the cupboards, my kitchen fitter was here to do the job and has had to use infills which doesn't look as nice as I had hoped. Before ordering anything check they are going to send the size as advertised online
I'd try elsewhere first
I "successfully" ordered an item, with "fixings supplied" and in a particular finish. There was nothing to suggest that my chosen item might not be in stock and delivery was shown as "2-3 days". About a week later, someone from the company called me, advising that the item in my chosen finish was no longer available and offered some alternatives. I accepted an alternative and again waited, confident that they were now dealing with my order. However, my confidence was misplaced. About a week after that, another person from the company called me, oblivious to the previous call and again advised me that my originally chosen item was no longer available. I expressed my displeasure at the lack of communication and undue delay. I was assured that my alternative item would be despatched forthwith. It finally arrived about four days later but without the necessary fixing. Though I might have complained to the company, it was a comparatively small item and I just couldn't be bothered to waste any more of my time or effort on them. Even if I were to complain, they clearly do not talk to each other. I went and purchased my item, with fixings elsewhere. As I write this review, I note that my "no longer available" item is still being advertised on their web site.
Great after sales
Ordered handles, slight problem when received. Quickly sorted. Thank you.
Payment taken for out of stock items
Ordered and paid for 23 handles then received a call a few days later to say they were not in stock, they had no idea when they would be available and would contact me when they were. I asked for a refund but was told that a link to a good alternative product would be emailed. The "alternative" product was more than 3 times the price of those I had ordered so I requested a refund and bought elsewhere. Most online sellers update their website to make it clear if an item is not in stock. Handles4Doors apparently do not do this and take your payment regardless of whether the item is available. You then have to chase to get your own money back.

Reply from Handles4doors
Excellent customer care service
Excellent customer care service
Prompt delivery
Exact description
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