Handmade Hamper Reviews 

598
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

At last the hamper contents you can actually eat instead of giving bits away to the unsuspecting! Family living abroad always get us a hamper, usually from you know who. They have always been awful s... See more

Company replied

Rated 5 out of 5 stars

I’m British living in the U.S. and I was looking for something extra special for my sister’s birthday as she had recently gone through a health scare. The hand made basket was a perfect idea, love... See more

Company replied

Rated 4 out of 5 stars

This was a gift for friends getting married tomorrow. It was delivered on time and friends are delighted. I liked that I could choose which champagne and other elements if the hamper. I had some tr... See more

Company replied

Rated 5 out of 5 stars

Great hamper, ordered in Italy and sent to my son to congratulate him on submitting a major piece of work at Uni in the UK. He was delighted, enjoyed every morsel of the outstanding selection of chee... See more

Company replied

Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier
  3. Gift Shop
  4. Online Food Ordering Service

Written by the company

​Handmade Hamper – Luxury Gift Baskets & Artisan Hampers Delivered UK-Wide ​At Handmade Hamper, we believe every gift should tell a story. As a dedicated family business based in the UK, we specialise in curating luxury hampers that combine elegance with the finest artisan quality. Our extensive range covers every occasion, from Birthday and Anniversary gifts to Corporate Hampers and seasonal Christmas baskets. ​Why Choose Handmade Hamper? ​Artisan Excellence: We partner with small UK suppliers to fill our baskets with award-winning local produce, including gourmet cheeses, chutneys, chocolates, and fine wines. ​Bespoke & Personal: We put you in control. Choose your preferred Champagne, Prosecco, or vintage wine to pair with your favourite treats, ensuring every hamper is tailored to the recipient's taste. ​Beautifully Presented: First impressions count. Each hamper is delicately hand-crafted, ribbon-tied, and packaged with care to ensure a "wow" factor upon arrival. ​Reliable UK Delivery: We offer fully trackable delivery across the UK, making it easy to send a thoughtful gift from anywhere in the world. ​Whether you are looking for a relaxing Pamper Hamper, a sophisticated Cheese & Wine Basket, or a traditional Picnic Hamper, Handmade Hamper delivers quality, care, and delicious taste combinations to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

598 reviews

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1-star

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4.8

All reviews

(598)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Birthday hamper

I ordered cheese , wine and cracker hamper for my son's 20th birthday for a posh night in at his uni.
Great choice , great service and plenty of up date on status.
Delivered perfect. Will use again for sure.
Well done - everything 10 out of 10.

May 26, 2024
Handmade Hamper logo

Reply from Handmade Hamper

Hi Neil

Thank you for the 5 star review. We are so pleased your son enjoyed his birthday gift and the delivery notifications were helpful.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

GIFT. This was a gift delivered in good time.

This was a gift delivered in good time.
Well received and assured it was lovely, and presented to excellent standard.

June 8, 2024
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Reply from Handmade Hamper

Hi

Thank you for the 5 star review. We are so pleased the recipient enjoyed their gift.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

Excellent

Excellent. Extremely accommodating and was helpful in facilitating delivery.

May 10, 2024
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Reply from Handmade Hamper

Hi Danielle

Thank you for the 5 star review. We are so pleased we could be of service to you.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

Great hamper!

Great hamper, ordered in Italy and sent to my son to congratulate him on submitting a major piece of work at Uni in the UK.
He was delighted, enjoyed every morsel of the outstanding selection of cheese, the crisps, the pickles and the pate, and loved the bottle of champagne of course! Packed and presented impeccably, delivered with perfect timing.

April 29, 2024
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Reply from Handmade Hamper

Hi

Thank you for the 5 star review. We are so pleased the recipient enjoyed their gift.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

It was easy to find what we wanted and…

It was easy to find what we wanted and great variety of options to choose from

April 14, 2024
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Reply from Handmade Hamper

Hi Natalya

Thank you for the 5 star review. We are so pleased you could create the prefect gift with us.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

Streamline service

It was convenient and easy to order from Canada to deliver in Scotland. I received email updates about delivery, which was great. Although the first delivery attempt was unsuccessful because the recipient wasn't home, it was delivered the next day! I received a lovely message from the recipient when she received the gift. I decided to use Handmade Hamper after reading the many excellent reviews and I'm happy with my decision!

April 4, 2024
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Reply from Handmade Hamper

Hi Lesley

Thank you for the 5 star review. We are so pleased the recipient enjoyed their gift and you are happy with our service.

Hope to see you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 1 out of 5 stars

Your delivery agent did not deliver to Tythe Barn, Addington, Buckingham MK18 2JR. They never attempted and mislead your company and myself. We have security camera evidence to prove imcompetence.

Your delivery agent did not deliver to the recipient as was requested and paid. Your delivery agent sent an updated electronic message saying the recipient wasn't home and that they would have to deliver on Tuesday. The recipient was at home and checked their security camera and your delivery agent was 100% lying!! They never attempted to deliver on the day which is disgusting. They should pay for my hamper as my friend birthday gift was deliberately not delivered!!

March 28, 2024
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Reply from Handmade Hamper

Hi

I am sorry you have felt the need to leave us a poor review on behalf of the delivery company before this could be rectified for the recipient. As detailed on our website the delivery date is only a preferred option and whilst ourselves and the delivery company work very hard to ensure gifts are delivered on the date requested sometimes we do encounter problems. The courier will keep you updated of this via email/text notifications.

We were in email contact with the recipient on Thursday when he advised us the delivery had not been made. Our tracking information did show the driver in the address area at 12.14 so we can only assume from this the delivery was missed. We passed on contact information for the courier so they had a telephone number. Live chat and watsapp information as they stated the contact they had as not working.

Unfortunately due to the Easter Bank Holiday this weekend the parcel had been rescheduled to be delivered on the Tuesday after Easter Monday. We did offer to arrange for the parcel to be dropped off at a local collection point so the recipient could collect over the weekend but he preferred to wait for a re-delivery attempt on the following Tuesday.

If you wish to contact the courier to dispute the driver's delivery attempt on Thursday please contact them with your information at ww.dpd.co.uk/content/how-can-we-help/contact.jsp This address offers App Chat. Live chat and Watsapp information or via 0121 275 0500.

Regards

Handmade Hampers Team

Rated 5 out of 5 stars

Delivery managed on time

Delivery managed on time. Recipient was thrilled with order.

March 24, 2024
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Reply from Handmade Hamper

Hi Clare

Thank you so much for your fantastic review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Another excellent delivery from…

Another excellent delivery from Handmade Hampers that made it so easy to send a wonderful and well priced gift to a dear friend who was delighted with it.

March 22, 2024
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Reply from Handmade Hamper

Hi

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future. We are so pleased your friend enjoyed the gift.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Welcome to your new home hamper!

I live in the states and ordered a hamper for my son who just bought a home in Edinburgh with his family. It arrived timely and they thoroughly enjoyed it. My grandson, age three, has developed a taste for gourmet cheese.

March 1, 2024
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Reply from Handmade Hamper

Hi Maureen

Thank you for the lovely review. We are exceptionally please we have a new cheese convert! Look out for our new flavours. We have an exciting Lemon Cheesecake flavour cheese arriving with us very soon.

Hope to see you again soon for your gifting requirements

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Great service ... EXACTLY what you order!

Shopped, ordered, delivered! Great service. No mucking around!
Thank you!

March 10, 2024
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Reply from Handmade Hamper

Hi Elizabeth

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 1 out of 5 stars

What a Rip Off!

I didnt like
The price
The size of the 'nibbles'
The delivery charge price

I did like
The packaging

The images, and that's what I look at were not clear to size of products. The words describe the image, but when it starts giving weights, I don't have a clue. So a picture of what looked like a large bag of popcorn, large bag of crisps, and a 'bar' of chocolate .... I went for the 'hamper'
Perfect for my mum for mother's day. Delivered to her door. What came were samples of popcorn, crisps and a freddo sized bar of fancy overpriced chocolate!! I should have gone to ocado! At Ocado the bottle of brandy would have cost £33, a large crisps, large popcorn, and large chocolate would have cost me in total about £42, and because I have paid in advance for deliveries to my home anyway, this additional delivery would have cost nothing!!! Instead I paid out more than £75, and only now that I have seen the items at my mums am I thinking iv been ripped off. If the 'nibbles' had been 'proper sized' I would not been writing this

March 7, 2024
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Reply from Handmade Hamper

Hi Annette

I am sorry you felt the need to leave us a poor review instead of contacting us directly when you felt the Brandy and Nibbles Gift Box was not upto your expectations.

We definitely did not deceive you in any way or send out sample size products within the gift. The gift you selected is a smaller version of our Brandy Gift Hamper which in this hamper it does include full sized products, ie crisps at 150g - large family pack, compared to the Brandy Gift Box (your selection) which can include products like crisps at 40g - Individual sized pack.

The listing on our website gives a full description of the gift content including a photo and product weight and sizes so no confusion can be made as to the bottle size or nibbles that are dispatched. This gift also allows you to choose your own nibble selection so weights do vary as to your product choice. I feel it is very unfair to rate us a one star due to you not understanding the weights within the gift when you selected this yourself. Any misunderstanding prior to purchasing could have been easily resolved with us via a quick email.

You state that you could have purchased our gift products at your local supermarket for a smaller fee however, we try to use products that are taste award winners, gourmet or luxury so avoid the likes of Walkers crisps, Cadbury chocolate and KP nuts etc within our nibbles choice. We like our customers to feel they are receiving something luxuriously different and not standard products that can be obtained in the weekly shop. For example, the Love Cocoa chocolate you selected is a luxury chocolate range that is stocked in the likes of Selfridges and John Lewis.

The image on our website is clear and shows a full sized 70cl bottle of brandy and a sample of three nibbles you could have selected from our range.

When discussing the amount you could have paid in Ocado, you have also not taken into account the cost of the packaging, presentation box and what it costs us to make the gift for you. Our delivery fee is a standard fee we get charged from our courier for a next day service. We are unable to subsidise this fee any more than we currently do.

May I suggest for future gifts you have your shopping delivered by your free Ocado delivery and make the gift yourself to be hand delivered to the recipient. This way you can be assured you are fully aware what is included and also of the size of the products you have selected yourself.

Regards

Handmade Hampers Team

Rated 4 out of 5 stars

Easy ordering and great fast delivery.

Easy ordering and great fast delivery.
Lovely birthday treat for my son.

March 5, 2024
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Reply from Handmade Hamper

Hi Jacquie

Thank you so much for your fabulous review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

It was on time and easy to order online

It was on time easy to order online

February 29, 2024
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Reply from Handmade Hamper

Hi Adele

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Handmade Hampers

Handmade Hampers, with Sanctuary Spa products, were exceptional. Each product offered a touch of luxury and quality, making them a perfect gift choice. Highly recommended for their unique and thoughtful composition.

February 12, 2024
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Reply from Handmade Hamper

Hi Richard

Thank you so much for your superb review. We do try our best to include fabulous products to spoil our recipients.

Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

a Birthday Hamper!

Everything from the packaging to the content to even the cute little card attached, this hamper really added just a special touch to my birthday experience. My family got it for from across the world, but I definitely felt loved as if they were with me :)

February 8, 2024
Handmade Hamper logo

Reply from Handmade Hamper

Hi Mai

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Local company excellent content.

Chose Handmade Hamper as they were local to our delivery address. It arrived on time and they were delighted with the presentation and the contents. A lovely 80th birthday surprise thank you!

February 7, 2024
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Reply from Handmade Hamper

Hi

We are so pleased we could assist with the 80th gift you required.

Hope to assist you again for any future gifting requirements.

Kind regards

Handmade Hampers Team

Rated 5 out of 5 stars

Everything was absolutely perfect

Everything was absolutely perfect. Excellent communication with Kelly, delivery right on time, and a wonderful gift. Receiver was more than happy. Thanks!

January 11, 2024
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Reply from Handmade Hamper

Hi llze

Thank you so much for your lovely review. Kelly was very happy to assist you with your gift requirements and we look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Would recommend in a heartbeat

We used Handmade Hampers to order Christmas gifts for our VIP clients ad not only were the products and hampers fantastic (great mix and quality of products) but the service was outstanding too - the team couldn't have been more helpful in terms of walking us through the best products to choose to make up bespoke hampers, and just lifted everything off us once the selections has been made including shipping and tracking.

I was so pleased with Handmade Hampers that I then ordered one as a Christmas gift for my parents. I wouldn't hesitate to recommend- thank you!

December 6, 2023
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Reply from Handmade Hamper

Hi Clare

Thank you so much for your fabulous review.

We were very happy to help you with your gift requirements this Christmas and it was a pleasure to speak yourself and your colleagues to arrange it all.

We look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

This was a surprise Christmas present…

This was a surprise Christmas present to my wife, I am 79 Sheila is 73 and we have been married 49 years. I am not to good a getting presents right but this time I was spot on.
THANK YOU FOR PUTTING THE TOP HAT ON THIS CHRISTMAS DAY'

December 5, 2023
Handmade Hamper logo

Reply from Handmade Hamper

Hi

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

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