Handmade Hamper Reviews 

598
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

At last the hamper contents you can actually eat instead of giving bits away to the unsuspecting! Family living abroad always get us a hamper, usually from you know who. They have always been awful s... See more

Company replied

Rated 5 out of 5 stars

I’m British living in the U.S. and I was looking for something extra special for my sister’s birthday as she had recently gone through a health scare. The hand made basket was a perfect idea, love... See more

Company replied

Rated 4 out of 5 stars

This was a gift for friends getting married tomorrow. It was delivered on time and friends are delighted. I liked that I could choose which champagne and other elements if the hamper. I had some tr... See more

Company replied

Rated 5 out of 5 stars

Great hamper, ordered in Italy and sent to my son to congratulate him on submitting a major piece of work at Uni in the UK. He was delighted, enjoyed every morsel of the outstanding selection of chee... See more

Company replied

Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier
  3. Gift Shop
  4. Online Food Ordering Service

Written by the company

​Handmade Hamper – Luxury Gift Baskets & Artisan Hampers Delivered UK-Wide ​At Handmade Hamper, we believe every gift should tell a story. As a dedicated family business based in the UK, we specialise in curating luxury hampers that combine elegance with the finest artisan quality. Our extensive range covers every occasion, from Birthday and Anniversary gifts to Corporate Hampers and seasonal Christmas baskets. ​Why Choose Handmade Hamper? ​Artisan Excellence: We partner with small UK suppliers to fill our baskets with award-winning local produce, including gourmet cheeses, chutneys, chocolates, and fine wines. ​Bespoke & Personal: We put you in control. Choose your preferred Champagne, Prosecco, or vintage wine to pair with your favourite treats, ensuring every hamper is tailored to the recipient's taste. ​Beautifully Presented: First impressions count. Each hamper is delicately hand-crafted, ribbon-tied, and packaged with care to ensure a "wow" factor upon arrival. ​Reliable UK Delivery: We offer fully trackable delivery across the UK, making it easy to send a thoughtful gift from anywhere in the world. ​Whether you are looking for a relaxing Pamper Hamper, a sophisticated Cheese & Wine Basket, or a traditional Picnic Hamper, Handmade Hamper delivers quality, care, and delicious taste combinations to your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

598 reviews

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4.8

All reviews

(598)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Hamper as per the description.
Delivered on the day requested.
Left at the neighbours as was mentioned in your advice as our friends were out.
Successfully received.
A great way to gift from a distance.

December 2, 2023
Handmade Hamper logo

Reply from Handmade Hamper

Hi John

Thank you so much for your superb review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Good service

On time; your automated delivery notification system was very good; and our friends loved what they got. One suggestion - a note on the outside of the box to indicate if there are items that need refrigeration (our friends weren't going to open this till Xmas day, but because they weren't sure what was in it, they had to open it as soon as they got it). Thanks

December 15, 2023
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Reply from Handmade Hamper

Hi Scott

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to assisting you again in the future.

I have forwarded your recommendation regarding the refrigeration label too so many thanks for the feedback!

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Superb box and content but what really…

Superb box and content but what really surprised me pleasantly was the care the team provided, even going as far as personally contacting me and informing me of the package’s delivery status as I was not home to collect it when if was initially delivered. Really impressed and happy to have trusted this company. I reccomend them!

December 6, 2023
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Reply from Handmade Hamper

Hi Giovanka

Thank you so much for your lovely review. Our team were very happy to help you with your gift requirements and look forward to seeing you again. Have a lovely Christmas.

Kind regards

Handmade Hamper Team

Rated 1 out of 5 stars

Delivered to the wrong address intended…

Delivered to the wrong address intended recipient did not receive parcel, contact name and number was included in delivery instructions.

November 27, 2023
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Reply from Handmade Hamper

Hi

I am sorry you have felt the need to leave us a poor review rather than contacting us directly with your delivery issue.

I have checked the tracking for your gift and can see a delivery time email and text notification were sent to the details held within the order on 02/12/23 at 08.16.

The drivers map is showing him in the correct location for the property and the tracking was updated at 09.15 on 02/12/23 showing the parcel being delivered and Ken took receipt of the parcel. I have reviewed the delivery photo and can see the parcel was delivered into a open doorway from an internal hallway, which resembles a flat.

It is possible a neighbour took safe receipt of the parcel for the recipient if the driver was unable to reach them when he called, and hopefully by now the parcel will have been forwarded onto them.

I have however, raised an investigation into the delivery with our courier DPD. I have provided gift information and they are going to interview the driver in regards to who and where they left the parcel. As soon as I receive a response from them I will email you directly with the outcome.

If you could also ask the recipient to check with their neighbours, it would be appreciated.

Regards

Handmade Hamper Team

UPDATE - 14/12/23

Hi

We have now conducted the investigation into your 'missing parcel' and can confirm the gift was delivered to the correct address as per your order. Unfortunately, you had entered the wrong property number within the flats when placing the order. After confirming with the recipient and the neighbour it has been established the neighbour did accept the parcel from the courier and the recipient collected it directly from them when notified. Just to confirm the recipient does have the gift.

Have a lovely Christmas
Regards

Handmade-Hamper Team

Rated 5 out of 5 stars

Ordering process was easy and a great…

Ordering process was easy and a great selection. The hamper was filled with excellent quality products and presented beautifully.
It was a graduation present for my daughter and she loved it.
I’ve ordered from Australia twice now and highly recommend this company

November 22, 2023
Handmade Hamper logo

Reply from Handmade Hamper

Hi Lori

Lovely to hear from you again.

Thank you so much for your fantastic review. We are so pleased you were happy with our service. Hope to see you again soon for your gifting requirements

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

The prompt response to my enquiry when…

The prompt response to my enquiry when my package did not get delivered according schedule

November 3, 2023
Handmade Hamper logo

Reply from Handmade Hamper

Hi Adeola

Thank you so much for your 5 Star review. We are so pleased you were happy with our service. Hope to see you again soon for your gifting requirements

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

First time I have used this Company

First time I have used this Company and I couldn't fault it. I have photos of the gift received and it exceeded my expectations.

They kept me informed from the bringing I ordered until it was delivered.

Would recommend and use then again.

November 2, 2023
Handmade Hamper logo

Reply from Handmade Hamper

Hi Lorene

Thank you so much for your fantastic review. We are so pleased you were happy with our service. Hope to see you again soon for your gifting requirements

Kind regards

Handmade Hamper Team

Rated 5 out of 5 stars

Top Class Customer Service

This company is great. I was ordering the hamper from Canada for my friend in Edinburgh. Kelly went above and beyond to ensure the package was delivered safely after I had omitted some information for the address. She sent me regular updates as to the situation. The hamper was delivered promptly and the packaging was lovely.

October 19, 2023
Rated 5 out of 5 stars

Great company to use.

I live overseas and wanted to send my niece a housewarming gift. Going online and reading the reviews of other people who had great experiences with your company prompted me to order. It was packaged beautifully, delivered when promised and my expectations were met. Thank you very much.

October 2, 2023
Rated 5 out of 5 stars

Very nice hamper :)

My Mum was over the moon with the hamper for her 75th birthday. I live in New Zealand so have to but stuff by internet for delivery to Wales. Great products inside and the hamper itself was good quality and that makes a huge difference to presentation :)

August 27, 2023
Rated 5 out of 5 stars

The recipients of this gift loved it

The recipients of this gift loved it, stating well curated foods and a lovely reusable hamper. There was a mild snafu with the delivery due to a confusing address but overall, I would order from handmade hampers again. They had a good selection and processed the order quickly.

August 26, 2023

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