The Handmade Christmas Company were superb. The items they made for us were lovely but one stocking has the hanging loop on the wrong side. I contacted them and the immediate response was that a repla... See more
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London, United Kingdom
- 020 3743 0795
- help@handmadechristmasco.com
- www.handmadechristmasco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
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Great items
Great items, thank you!
Turnaround of the order could have been a bit speedier tbh but I guess the Christmas rush is already on!
Beautifully made personalised crackers…
Beautifully made personalised crackers and a gorgeous festive candle. Excellent service throughout, thank you for adding such a special touch to Christmas!
Awesome and well-priced crackers
Awesome and well-priced crackers. Very prompt responses to queries too. Our guests raved about these last year, so we bought them again. Super easy to design and the espresso martini was delicious.
Every year without fail I must buy from HMCC…
Every year without fail I must buy from HMCC. The products are always of sound quality.
A recommendation to potential customers, add the Magical Sleigh Bell to your basket. Its a lot bigger than it looks on the site and brilliantly made.
Quick delivery
Quick delivery, great quality and authentic looking ‘nice list’ pin badge
Just recieved my delivery today
Just recieved my delivery today. I cannot wait for my daughter to find these little Santa gems on Christmas Day morning! They are absolutely gorgeous!
Absolutely love my Christmas items and…
Absolutely love my Christmas items and couldn’t be happier. The products, quality, price, and even the packaging are just perfect!
High-quality, beautiful Christmas items
This company sells high-quality, beautiful Christmas bits. I purchase from them every year and the service is always excellent!
I love this company!!
The website is easy to navigate and your products are AWESOME!!! I love everything that I have received and will continue to buy your products in the future.
Have ordered previously and always…
Have ordered previously and always happy with ease of ordering and quality of products!
Personalised Christmas Eve Box
Used the Handmade Christmas Company a few times now , they never disappoint…
Beautifully made, they look so beautiful and so jolly for Christmas Eve.
They had a beautiful fragrance on them too.
Order came so quickly and beautifully packaged….
Thank you so much
Highly recommend!!!
Beautiful Personalised Christmas Sacks…
Beautiful Personalised Christmas Sacks that will be used for many years. Arrived well packaged and on time. Will definitely use this company again.
Excellent product
Excellent product. Have bought these before and still going strong. Great communication and prompt delivery. Highly recommend.
The crackers are well made but....
The crackers are well made and looked great on the table but I felt that they were far too expensive for what you got in them. The sweets ones had two chocolates in them and were £38 for 6 and the tea/coffee ones had a bag and two after dinner mints for £38.
Two orders not received
I placed two separate orders on 3rd December for hamper gifts to two different addresses. One hasn’t been sent with no tracking, I have emailed three times and called repeatedly and no answer to find out why I have paid and it’s not been sent.
Second one was sent much later than requested on the order and when I did get to speak to someone on the phone about this one they promised it would be sent next day for 9am, they didn’t and it is still somewhere with Royal Mail as no one was available to receive on that day after 9am.
Two orders and neither hamper received and no one will answer the phone or respond to my emails
Order never received
Ordered a letter from Santa on 23rd November and nothing received. According to the website tracking it’s been in production since 28/11/24 and nothing since. I emailed and was told all outstanding orders would be dispatched by 19/12/24 at the latest. Still nothing, no updates or further replies to emails. Looks like I’m not alone in my experience with this company… very disappointing.
3 weeks of silence no delivery of items
3 weeks of silence, I called to see where the letter was (since after all it is for before Christmas). I was told the letters will be sent out that week to arrive. They never have. I have since tried to get in touch for a refund as the item has still not arrived and no response or answer.
All good nice presentation in the…
All good nice presentation in the wicker box
DO NOT BUY FROM THIS COMPANY!
Terrible company, took my money and never sent the order and never replied to emails or answered the phone. I will be claiming money back from the bank. Total scam.
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