The help I received made a stressful day better. Cant thank him enough for taking yhe time to reassure me
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Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more
Company replied
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more
Company replied
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more
Company replied
Company details
Contact info
Canal Road, WA14 1TF, Timperley, United Kingdom
- 0161 905 4764
- customerservices@hanoverinsolvency.co.uk
- www.hanoverinsolvency.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service from Hanover
Excellent service from Hanover , they are there every step of the way and have helped me so much. Would definitely recommend if you’re interested in doing an IVA.
October 4, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Really nice and friendly speak with…
Really nice and friendly speak with customer service. They solve my problem very quick.
October 3, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Always helpful and friendly
Always helpful when needed to phone and answer any queries etc.
Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it’s been a god send, plus we’ve learnt how to manage our expenses much more efficiently.
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Excellent grateful …
I was very happy with the help and seaport from Brin he sorted out my little problem and explained everything so i understand he was a star man 😁
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I spoke to Heather today regarding a…
I spoke to Heather today regarding a payment. Answered everything I asked and offered even more. A pleasure to talk to
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I spoke to Micheal today regarding…
I spoke to Micheal today regarding closing my IVA. Micheal was excellent, he was very knowledgeable, articulate and helped me understand how things go forward. More Micheal's please. Superb
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Extremely helpful and quick to resolve…
Extremely helpful and quick to resolve and help me kindly with my issue. Great customer service!
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Emma was super helpful very efficient…
Emma was super helpful very efficient very professional. Could answer all my questions overall one of the best call handlers I’ve had.
October 1, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Just spoke Farhana about a letter…
Just spoke Farhana about a letter received from an old account covered by my IVA . She was super helpful and reassuring.
I can't praise the company and Farhana enough. Thank you so much.
September 30, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Very helpful 👌
Jacqui McKinnon was so helpful made the situation very relaxed and transparent great customer service
September 27, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Jacqui was super helpful and a joy to…
Jacqui was super helpful and a joy to speak to.
September 27, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
This morning conversation with your…
This morning conversation with your colleague was very helpful
September 27, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I spoke with mikeal today and he was…
I spoke with mikeal today and he was really helpful with my update that I needed to provided and assured me everything was okay and also updated my address that wasn't done previously
September 25, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Jacqui McKinnon helped me out…
Jacqui McKinnon helped me out brilliantly
September 25, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Mikeal.D Was very helpful and had all…
Mikeal.D Was very helpful and had all the answers I needed.
Thank you
September 25, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Call for information on my IVA
Call for information on my IVA
I had to call in to request some documents about my IVA. I spoke to Sultanah, who was extremely helpful and quick to resolve my queries. Thanks Sultanah! 10/10.
September 24, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
He helped me on what I wanted and went…
He helped me on what I wanted and went on to ask if I am still ok with what I am paying. Showed concern with others. Thanks very much.
September 24, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Liam M was really helpful and…
Liam M was really helpful and understanding. He was also able to flag something else to me on my account which I was unaware of. I really appreciated his help and service as I was on the brink of a panic attack.
September 24, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Brian handled my call today he was…
Brian handled my call today he was swift clear and direct with dealing with me very clear and got what I needed done very quickly ,, thankyou Brian
September 23, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Great service and very friendly
Great service and very friendly. Answered my questions and raised another query regarding my pension with IP. Thank you Harsha B
September 23, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
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