The help I received made a stressful day better. Cant thank him enough for taking yhe time to reassure me
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Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more
Company replied
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more
Company replied
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more
Company replied
Company details
Contact info
Canal Road, WA14 1TF, Timperley, United Kingdom
- 0161 905 4764
- customerservices@hanoverinsolvency.co.uk
- www.hanoverinsolvency.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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fantastic service from brian today no…
fantastic service from brian today no hesitation to help me with a problem i was having resolved the issue within minute thankyou.
August 30, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Very helpful easy to talk to helped…
Very helpful easy to talk to helped with everything I needed
August 30, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
It was quick and straight to the point
It was quick and straight to the point. Thank you.
August 30, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Hanover have been brilliant with me and…especially Brian who I spoke with today 10 out of 10
Hanover have been brilliant with me and I cannot fail any of the people I have spoken with especially today I had Brian sorting my stuff out he was a proper gentleman and as I’m hard of hearing he sorted everything for me made it so easy to speak with
August 29, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Hanover helped us
Hanover helped us and made out debts manageable.
While it did take a long time. I am now debt free.
Liam (the guy on the phone) was very helpful
August 29, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Was very respectful and helpful and…
Was very respectful and helpful and every thing went fine on the call
August 29, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Awful
Awful. Do not use these cowboys, they have no idea what they are doing.
I started my IVA in 2019, I then moved address, and they failed to update my records despite me notifying them THREE times. They are STILL sending letters to my old address. They extended my IVA without telling me and sent the notification to an incorrect address. My IVA should've ended in July and I am now pursuing them via court procedures.
Don't cause yourself more hassle. Choose a better company, one that knows how to deal with your confidential data properly. God knows who has been receivingmy letters and reading them.
July 1, 2024
Unprompted review
Highly recommended
Cannot recommend Hannover enough! They saved me from spiralling debt and a huge black cloud over my head! Thank you so much 😊
August 27, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Brian Devine was really good and…
Brian Devine was really good and quickly sorted any problems I had with great and clear communication!
Thank you!
August 26, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I talked to an advisor called Joe he…
I talked to an advisor called Joe he did everything he said he would and more very happy thanks
August 21, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Thank you .
Ty ..: didn’t realize that things had changed and I hadn’t made payments that were expected .. that said also solved and no issues. .. communication by text may be a key issue going forward. As I myself do not troll mine .: grant.
Tiegan. I as polite patient and awknoledged. My issue and solved in mi utes ..
ty
Grant
August 21, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I spoke to Joe Kane today who was…Kind and Caring, great sense of humour!
I spoke to Joe Kane today who was helped me with my query in a very kind caring manor and solved the issue for me. . He asked whether I could afford the payments and if I was happy regarding how the company were looking after me. He was very chatty and funny, in fact, he cheered my day up! Well done Joe keep up the good work.
August 21, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Wen I fone the company ther always…
Wen I fone the company ther always polite and professional on taking payments I'm so glad I got these to take over my debts for me or I wud ov fell behind I wudnt know wat to do without these
August 21, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Hanover have been truly wonderful from…
Hanover have been truly wonderful from start to finish with my IVA. I am now clear, having paid every month for 5 years! Liam had the pleasure of taking that final payment and moving my account to closures. He was so friendly, warm and congratulatory, while still giving me all the information I needed. Thank you Liam, and thank you Hanover for removing the stress from my shoulders!
August 20, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
I spoke to Liam Miller today who dealt…
I spoke to Liam Miller today who dealt with my query very efficiently. He also helped by answering a question for me in a polite helpful and professional manner at all times.
August 19, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
There is never a problem when you want…
There is never a problem when you want to speak to someone. And today Nicola was no different, deal with my query in a timely manager and even answered some of my other queries
August 19, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Ryan Murphy,
Ryan Murphy,
Called today with a personal matter, Ryan was professional empathetic and understanding. Explained everything clearly and was very helpful
August 16, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Joe…
Joe was really lovely to talk to I couldn't do my normal procedure of paying my Iva so rung up explain and Joe was quick to answer all my questions. Thank you
August 15, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Friendly helpful staff
Joe was very helpful and very polite and friendly
August 15, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
Rang up to ask for a headed letter for…
Rang up to ask for a headed letter for a creditor, sorted whilst on the phone with fast and sufficient service, no messing, job done,
Mikeal.D thanks very much 5 out of 5 for effort, service and efficiency
August 15, 2024
Unprompted review
Reply from HANOVER INSOLVENCY LIMITED
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk
All the best,
Sean – Manager
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