HANOVER INSOLVENCY LIMITED Reviews 

1,492
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more

Company replied

Rated 5 out of 5 stars

I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more

Company replied

Rated 5 out of 5 stars

From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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(1,492)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks being with us 👍🏽👍🏽

August 15, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Brian was great today as my payment was…

Brian was great today as my payment was declined due to me having a new debit card , all sorted now thanks so much

August 15, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Great customer service

I used hanover insolvency with my Iva. They did a great job and a huge weight was lifted off my shoulders. I recently rang them because I had finished my IVA and an old creditor started trying to get debt collectors to get the money back. I spoke to Tanu Araka who was super helpful and friendly and after forwarding the debt collectors details sorted everything out on my behalf.

August 14, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I was 2p short so didn’t get paid but…

I was 2p short so didn’t get paid but the nice lady was fine with it and didn’t make a fuss all sorted out now thank you

August 14, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

This is a great way to pay off all your debts

This is a great way to pay off all your debts in 1 go. Haven't got a bad word to say about Hanover, they have helped me out so much.

August 13, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Had a phone call from Nicolas she was…

Had a phone call from Nicolas she was very helpfull and was able to assist with everything

August 13, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Almost at the end!

I am coming to the end of my IVA and had a change of circumstances which needed a review of my finances and updates.

Whilst I can honestly say, every person over the years have been so helpful and understanding, this time, I was lucky enough to speak with Bhovashish, who was great. Bhovashish guided me through what needed to be done, got everything up to date and helped me with a couple of extra questions I have.

Having to go through the process of an IVA is upsetting and stressful at the start because you feel like a bit of a failure, but honestly, I can’t fault Hanover. They’ve been great over the past 5 years.

August 2, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Questions.

Farhana was very polite and helpful,and answered my questions,felt reassured.

August 12, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

very easy happy customer the service…

very easy happy customer the service and customer service recieved as allways outstanding

August 12, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Perfect from Creditfix. Brilliant from Emma …

Emma was extremely helpful and supportive during my call and dealt with my enquiry perfectly. Emma was also chatty and very cheerful. Thank you Emma. Creditfix have a real asset with you in their company.
Again many thanks
Keith.

August 10, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

They allways went out there way to sort…

They allways went out there way to sort any iusses with letters for debt companys demanding money. And other questions i had dealt with asap and informed of outcome. Can't thank them anough for sorting my debts and getting back on track debt free. Thankyou hanover for everthink.

August 9, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I had a Review conversation with Bhovashish

I had a Review Conversation with Bhovasihi this afternoon 08/08/2024 , we discussed all things relevant to my Contributions.
Things were explained very well and questions answered satisfactory , I was treated with respect and courtesy all through the call . I have been with Hanover for 5 years so far , they have always been Brilliant with help and advice .
Thank you 🙂

August 8, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Dooshan was really helpful with my…

Dooshan was really helpful with my questions and I got all the peace of mind I needed to be assured that everything was in hand.

August 8, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very helpful

I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds robotic. He has emotion and can tell he goes above and beyond to get answers and doesn't just fob you off to another customer services representative. Thank you so much Mikael D

August 7, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Harsha B from Hanover Insolvency was…

Harsha B from Hanover Insolvency was exceptional and prompt in providing the information I needed. Thank you very much Harsha.

August 7, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Hanover insolvency Ltd have shown…

Hanover insolvency Ltd have shown exceptional service throughout my 5 year IVA, from day one, they showed compassion and effective guidance throughout my time with them. Their assistance and professionalism and care given was shown consistently. Whenever I needed information advice and guidance they were always there. It’s a scary thing having to get an IVA but I can honestly say I was made to feel at ease with a none judgmental attitude. I would 100% recommend Hanover for your debt issues. I want to say a massive thank you to all.

August 7, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Fantastic call super helpful and calm…

Fantastic call super helpful and calm and explained everything and put my mind at rest!! Felt very relieved by the end of the call thank you so much. I spoke to Paul who I can’t praise enough x

August 6, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very helpful and caring

Very helpful and caring
No pressure to get blood out of a stone!
Very happy to work with them

August 5, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

IVA complete

It's taken 6 years but my iva is finally over. Hanover have been brilliant. Considerate and helpful, no judgment and made everything easy. Ryan dealt with my last call like a gentleman. Don't be ashamed of debt, it happens, I'm just glad there are companies like Hanover to help fill in the hole I dug.

August 5, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Customer service

The experience was very good they were able to assist me with my payments for my IVA. They gave me 2 affordable monthly payments to get back on track

August 2, 2024
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

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