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Happicabs - Essex Taxi Service - Braintree Reviews 93

TrustScore 4 out of 5

4.2

Farthing Close 29, CM7 9DN Braintree, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more

Company replied

Rated 1 out of 5 stars

As always, the taxi turned up on time and was clean and tidy. However, I was shocked by the topic of conversation initiated by the driver, which I felt bordered on racism. The conversation was... See more

Company replied

Rated 5 out of 5 stars

We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more

Company replied

Rated 5 out of 5 stars

Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my hu... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service
  3. Taxi Stand
  4. Transportation Service

Written by the company

Happicabs is your trusted taxi service in Braintree, Chelmsford, Maldon, South Woodham Ferrers, Witham, and surrounding areas. With over 50 years of experience in local transportation, we offer safe, reliable, and efficient taxi services to meet all your travel needs. Our team of professional, DBS-checked drivers ensures you enjoy a comfortable journey and arrive on time. We accept both cash and electronic payments, including Apple Pay and Google Pay. For hassle-free booking and real-time tracking, download the free Happicabs app for iOS and Android. Simply search for "Happicabs" in your app store today!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Contact info

  • Farthing Close 29, CM7 9DN, Braintree, England, United Kingdom

  • 01376321321

4.2

Great

TrustScore 4 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good experience

Driver was in time very polite and friendly .

December 6, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Good evening Barbara, thank you so much for your very kind review. I sincerely hope that we meet your expectations during your next journey with us.

Rated 5 out of 5 stars

Excellent service when I needed it

Excellent service when I needed it. I was stranded at a station that doesn't have cab offices near by. Uber wasn't available. The last bus had already gone, even though google had said it would come. It was late at night. Their prices were the better than other companies.

I was able to pay on the link they sent via card. I was told the cab would come in 30 mins because of the location I was and the time of night. I asked if it was possible to get it sooner, as It was late and cold. The dispatcher explained why it would take long. someone had to come from the town I was going to, so it made sense.

To my great surprise they came even earlier. The kind driver had said he warmed up the car for me as he knew it would be cold. He had also said he came as quick as he would because he saw that he was picking a female that late at night. It just made my day to see the consideration.

I had been so upset with my journey, i hadn't planned to chat with the driver. His friendliness, courtesy and kind consideration meant I cooled down and we had a nice chat as he drove me home. And as a female, I felt safe the whole time. Even in his stories, I could tell he is a genuinely kind, helpful and selfless person.

I am so grateful for this kind of service because after the journey I had, I needed it. Thank you so much. I will definitely be using happicabs when i need to use a cab and I highly recommend them. Thank you once again

December 3, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Good Morning Tracy, Thank you so much for your very kind words. All of my team take passenger safety as our top priority and we do, do our best to make sure we always give the best and safest service possible. I am thrilled we met your expectations and I sincerely hope we do so if you ever require our services again.

Rated 5 out of 5 stars

Our driver from Braintree train station…

Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my husband left his hat in the taxi and the driver went out of his way to come back today and reunite it with him. We cannot recommend it higher. Thank you

November 27, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Hi Isabel, Thank you so much for your kind words. I am delighted that our driver met your expectations. I sincerely hope we continue to meet your expectations in the future

Rated 5 out of 5 stars

Very recommended

Prompt answer to initial call. Advised when taxi is on its way and arrival. Very pleasant, helpful driver.

November 22, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Good evening Linda, thank you ever so much for your kind words. I hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

Great friendly driver highly reccommend

Great friendly driver highly reccommend

November 17, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Emzie, Thank you so much for your kind review. It is really appreciated by our entire team. I hope we continue to meet our expectations in the future.

Rated 5 out of 5 stars

Perfect

Arrived on time, car was clean and accessible

November 11, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

HI RIchard, thank you so much for your very kind review. It is much appreciated by our entire team.

Rated 5 out of 5 stars

Good time keepers

Good time keepers, I've no worries with happicabs.

November 8, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

HI Patrick, Thank you so much for your kind review, I sincerely hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

A reliable and prompt service

A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (not like some other taxi drivers were you get hit by the smell of stale cigarette smoke as soon as open the door!) The driver was polite & kept me updated of his arrival via mobile/tracking. This was my first time using Happycabs & it won't be the last.

November 7, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Hi Connie, thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

The company is really reliable and give…

The company is really reliable and give a time to be picked up by and track the driver

November 2, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Hi Jackie, thank you so much for your very kind review. I am thrilled we meet your expectations and hope we continue to do so in the future.

Rated 1 out of 5 stars

A Ride With Missing Details

Booked through the app, which apparently believes in mystery over clarity — no mention of how many passengers the vehicle can take. We were five; the taxi was four; the maths did not add up. The driver’s attitude didn’t help either. A little transparency (and politeness) would go a long way.

November 1, 2025
Unprompted review
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Reply from Happicabs - Essex Taxi Service - Braintree

Thank you for sharing your feedback. We’re sorry to hear about your recent experience. For clarity, each vehicle listed in our app includes passenger and luggage icons showing the number of people and bags it can accommodate — we encourage checking these details before confirming a booking to ensure the vehicle meets your needs.

We’d like to look into this further and help resolve the issue. Could you please email us at management@happicabs.com
with your booking details so we can assist you directly?

Rated 5 out of 5 stars

Jack was a great driver

Jack was a great driver, very professional

October 31, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Thank you for your kind feedback! We’re delighted to hear that Jack provided a professional and positive service. We’ll be sure to pass your comments on to him — we know he’ll appreciate it.

Rated 5 out of 5 stars

Jack was very police and was fast to…

Jack was very police and was fast to show up 10/10 would 100% recomend

October 29, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Josh, thank you so much for you incredibly kind words. I will pass this on to Jack who will be equally as thrilled.

Rated 5 out of 5 stars

High service

The taxi driver went out of her way to assist me with enormous medical problems. I have ended up in Hospital.

October 23, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Susan, thank you so much for your very kind words. I am so glad the driver managed to assist you in your time in need. I sincerely wish you a speedy recovery.

Rated 5 out of 5 stars

Our driver was very professional and…

Our driver was very professional and drove super safe.very impressed
Thank you

October 26, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Good morning Mrs Alston, thank you so much for your kind words. I am thrilled we met your expectations on this occasion and sincerely hope we continue to do so in the future.

Rated 5 out of 5 stars

Jack is an amazing driver

Jack is an amazing driver. Thanks for the lovely ride. Cheers!

October 19, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Good evening Ravi, thank you so much for your kind words, I will pass your words on to Jack who I am sure will be as equally as thrilled. I hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

Always a lovely experience

Always a lovely experience, Jack was great

October 19, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Alice, thank you so much for your kind words. I will pass this on to Jack who I am sure will be equally as thrilled with your kind words. I hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

Lovely friendly driver

Lovely friendly driver. I was on crutches and he was so patient and helpful as I struggled to get in and out of the car.

October 14, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Angela, Thank you so much for your kind review. I am glad our driver met your expectations and sincerely hope we continue to do so.

Rated 5 out of 5 stars

I like this company

The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again

October 11, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.

Rated 5 out of 5 stars

Fast and speedy

Fast and speedy

October 9, 2025
Unprompted review
Happicabs - Essex Taxi Service - Braintree logo

Reply from Happicabs - Essex Taxi Service - Braintree

Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.

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