Two trips today with courteous, friendly and helpful drivers. To and from both sides of Chelmsford (Great Baddow/Springfield) in peak periods. Avoided busy routes to reach destinations in go... See more
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Review summary
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Reviews shaping this summary
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
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We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
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Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
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Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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The car was ready for me at the airport…
The car was ready for me at the airport when my plane landed. Very nice driver.
October 9, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Roger, thank you so much for your kind words. We try hard to make all pickups especially airports as easily as possible. I am thrilled we met your expectations and hope we continue to do so in the futute.
Fantastic service
This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.
October 12, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.
I like this company
The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again
October 11, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.
The rate that I gave was purely to the…
The rate that I gave was purely to the driver that drove me today to Broomfield hospital he was such a horrible and rude person.
He even said if I was not happy with the route I could get out from the car imagine the audacity of driver to the passenger for knowing the route to the hospital I could under if he was polite enough to say that route is more quicker instead of saying that my daily job .I understand everyone does have a bad day but you don’t purposely make someone else’s day bad .
Please HAPPICAB AUTHORITIES YOU NEED TO DO BACKGROUND CHECK OF THE DESIGNATE DRIVERS BEFORE YOU ASSIGN THEM TO THE CUSTOMERS.
As some drivers wouldn’t like to take some customers and then show their frustration and verbal aggression mistreat them like I face it today for just saying “You need to take that route” Imagine for the diver saying to the customer , it’s not the customer that the route but it’s the driver if not happy they could leave you in the middle of the road.
Very unhappy with the service and THE DRIVER sorry it felt like a racist attack never had I ever had complaint before, have been using happicab for so many years .
First time I had a driver that was rude to customer
October 11, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Afternoon Nanu, I am so sorry you had an issue with your driver today. I can assure that we take situations like this very seriously. With this in mind I have requested some further information from you. If you could please respond I would be most appreciative. With your information we will be able to locate which driver it was and make sure we improve our service. Without feedback like yours good or bad we cannot improve our services. As soon as I receive your further information I will look into this and act accordingly. Kind Regards.
Reply from Happicabs - Essex Taxi Service
Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.
Poor booking system and customer experience
Booked online the night before, selected to pay online, all went through and received a booking reference. Waited 10 mins for the taxi this morning, then called to see where it was, was told my card was declined last night and the booking didn’t go through…despite it completing online any receiving a booking reference….no mention of a card declinature. You’d think you would get notified if something was wrong or still turn up and be offered to pay in cash or card in the cab. I’ve now missed all my onward travel, really disappointed.
October 6, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning Dan, So sorry to hear you had an issue. I have sent you a request for further information. Please can you reply so I can investigate this in greater detail. Kind Regards.
Great service and drop-off
Great service and drop-off. Online booking system was too difficult to use so I had to phone to book.
October 5, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi James, I am glad you received a great service. I have sent you a request for further information. If you can respond I will send you so information on how to use our online booking system. Kind regards.
Very prompt, great service
Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.
October 4, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.
Reply from Happicabs - Essex Taxi Service
Hi Jayjay, thank you so much for your very kind review. It is much appreciated by our entire team and I sincerely hope we continue to meet your expectations in the future.
Stop saying you’ve sent people a…
Stop saying you’ve sent people a request for further information when you never do. You fail to actually look into complaints and you fail to rectify them. The lies that come from this company is a joke.
September 30, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Excuse me, Georgina, the day you posted your original review I responded to you with a request for information which would have been emailed to you. You have not replied to this. I can not look into your complaint if you do not respond to the request for further information. I will sent you another request and if would reply I will happily into resolving this for you.
Very nice driver very careful driver…
Very nice driver very careful driver and helpful with heavy luggage and golf clubs
October 1, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your kind words. I am glad the driver was helpful. I hope we continue to meet your expectations on your next journey.
Giving my review based on my driver…
Giving my review based on my driver this morning. He was so friendly and honestly made my morning so big thank you to him
October 1, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your kind words. I am thrilled our driver this morning made your journey. I hope this continues for your next journey.
I even donot want to give them one…
I even donot want to give them one star. Totally irresposible, double than the price of uber. Kept me waiting for 30 minutes and in the end i had to book uber.
September 29, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Afternoon Fariha, sorry to hear you have had issues with your bookings with us. I have sent you a request for further information. I would appreciate if you could respond so I can look into this throughly. Kind regards
Glen Driver *****Reasonable but mainly efficientGlen our…
Reasonable but mainly efficientGlen our driver really nice guy,and quick good service.
September 28, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Marvin, Thank you so much for your fantasic review. I will pass this on to Glen who I am sure will be equally as thrilled with your kind words.
Punctuated and Turned up 10 mins early
Punctual and Turned up 10 mins early.
Very polite.
September 27, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
HI Nicola, thank you very much for your very kind words. This is appreciated by our entire team. I hope we continue to meet your expectations in the future.
Stansted / Maldon airport transfer.
The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind the drivers seat.
The return transfer was initially booked for the wrong date - quickly sorted & no extra charge. On the correct day the driver was bang on time in a bigger vehicle & was also super helpful.
It took a lot of emails back & forth to get the prices & book the taxi’s - but email responses were always quick.
September 26, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you for your kind review, I am sorry that you had some issues especially with the outgoing taxi. I have passed this onto the training department to make sure we improve on this in the future. Kind regards
Polite taxi driver
The taxi driver who arrived today 25.9.25 came to the right address and was very polite
Great taxi driver
September 25, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi John, Thank you very much for your very kind review. It is appreciated by our entire team. We all sincerley hope we meet your expectations during your next journey.
Overall great experience
Overall great experience. Did experience a delay, but was contacted and informed and given the option to cancel. The drivers have always been courteous, helpful and knowledgeable. Will definitely keep using this service.
September 24, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Curtis, thank you so much for your kind review it is appreciated by both myself and my entire team. I hope we continue to meet your expectations in the future.
Your services are good
Your services are good, but I requested for a receipt for my company even before going forward to do the payment to book for the taxi, but up till now I have not been able to get my receipt for your services charge of £22.80, on 23/09/2025.
Please send me a receipt.
September 23, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Florance. I have sent you a request for further information so I can find your job and send the receipt to you. Please reply and I will send you an email receipt as soon as I get the required information.
The driver was rude and aggressive
The driver was rude and aggressive
September 23, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Keith, I am sorry you had an issue with one of our drivers. I have sent you a request for further information so I can investigate this fully for you.
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