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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional user experience, highlighting its ease of use and intuitive interface. Many people find the product to be highly accurate and efficient, saving them significant time in their work. The quality of the transcriptions and translations is frequently commended, with consumers appreciating the precision and reliability of the output. However, some customers also noted occasional issues with the translation quality, mentioning instances where translations were not accurate or had problems with capitalization. A few other people also felt that the uploading process could be slow, and some experienced difficulties with downloading files after conversion.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the tool for... See more

Service

People report positive experiences with the service. Customers praise the high quality of transcriptions and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high accuracy of... See more

Product

Consumers find the product to be positive, often exceeding expectations. Many reviewers praise its accuracy... See more

Website

Reviewers highlight positive aspects of the website. Customers praise its ease of navigation, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use HappyScribe extensively for our editorial work. In 2025 alone, I’ve already used almost 400 hours to produce transcripts for journalists and the newsroom, as well as SRT subtitles. I highly reco... See more

Company replied

Rated 5 out of 5 stars

I've been using HappyScribe for almost a year now and have had a really good experience with it. For me, it's been more user-friendly and accurate than other transcription tools I've tried. I mai... See more

Company replied

Rated 5 out of 5 stars

Great tool for subtitling and translating. Easy to use, correct and adjustable in an intuitive way. Worth it! Happy to work with this tool, good output, makes my work effortless so I can spend tim... See more

Company replied

Rated 5 out of 5 stars

I had to get a conversation translated in a flash and happy scribe did it with amazing speed and accuracy. I’m already back!! I’ll always use this service in my work and personal life because we live... See more

Company replied


Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. Software Vendor
  4. Translator

Written by the company

Happy Scribe is one of the best AI notetaker and transcription platform for global teams and creators. We help people turn conversations, meetings, and audio into accurate transcripts, smart meeting notes, and professional subtitles in more than 100 languages. Our AI meeting notetaker captures every detail automatically, making collaboration and follow-up effortless. With fast transcription and multilingual subtitling, Happy Scribe empowers businesses, content creators, and organizations to work across borders. Trusted by thousands of users in Europe, North America, Latin America, and Asia, Happy Scribe helps break language barriers, boost productivity, and scale communication worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Very disappointing!

wanted to try this out, thinking it would give me a total transcript to evaluate (free version). After signing up and what that entails, it only transcribes the first 10 minutes then you have to pay. (the transcription was good). when I tried to delete the account - it was impossible. Contact was not possible. Customer service/guidance = zero. Felt like I was being scammed. Even with what I saw as good quality, and maybe if there had been a total transcript and everything felt more transparent, I would have opted in for the paid version. From my experience, I will never use this platform or recommend it. I rarely write reviews, but this really irked me.

November 8, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Kate,

We’re really sorry to hear about your experience, and we appreciate you taking the time to share your feedback.

Our free plan is designed to let new users explore most of our features and check the transcription quality before deciding if it fits their needs. As the name suggests, it’s free but limited in transcription time. After that, users can choose to subscribe or use our Pay As You Go option for one-off projects.

We’re sorry you felt it was a scam, we take this very seriously, as we truly aim to be as transparent as possible about our plans and features.

Regarding your account, it can be deleted directly from your dashboard, or if you prefer, our team can handle it for you. Just get in touch and we’ll take care of it.

We hope you’ll consider giving Happy Scribe another try in the future.

All the best

Rated 5 out of 5 stars

I've been using it for a few days and…

I've been using it for a few days and I'm quite impressed about the accuracy and summary of each transcripton.

November 5, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for sharing your experience! We’re glad you’re impressed with the transcription accuracy and the summaries.

Thanks for using Happy Scribe!

Rated 5 out of 5 stars

Perfect

Perfect, practical and fast

November 4, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

Great product

Really like the website and your services.

October 30, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 4 out of 5 stars

accurate

Happy Scribe is delivering a mostly accurate transcription and has a great navigation for the transcribed material.

October 21, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the feedback! We’re glad you’re happy with the transcription accuracy and the way the content is organized.

Thanks for using HappyScribe 💙

Rated 5 out of 5 stars

Verbatim

Fantastic, has made my life so much easier. Highly recommended.

October 22, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

So far everything is super easy to use…

So far everything is super easy to use and reasonably priced; I really wanted to be able to offer captions for an online course in multiple languages and this makes it so easy.

October 27, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for the great feedback! We’re happy to hear Happy Scribe makes it easy to add multilingual captions to your course, while staying easy to use and fairly priced.

We’re glad it’s helping, thanks for choosing Happy Scribe! 😊

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