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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional user experience, highlighting its ease of use and intuitive interface. Many people find the product to be highly accurate and efficient, saving them significant time in their work. The quality of the transcriptions and translations is frequently commended, with consumers appreciating the precision and reliability of the output. However, some customers also noted occasional issues with the translation quality, mentioning instances where translations were not accurate or had problems with capitalization. A few other people also felt that the uploading process could be slow, and some experienced difficulties with downloading files after conversion.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the tool for... See more

Service

People report positive experiences with the service. Customers praise the high quality of transcriptions and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high accuracy of... See more

Product

Consumers find the product to be positive, often exceeding expectations. Many reviewers praise its accuracy... See more

Website

Reviewers highlight positive aspects of the website. Customers praise its ease of navigation, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use HappyScribe extensively for our editorial work. In 2025 alone, I’ve already used almost 400 hours to produce transcripts for journalists and the newsroom, as well as SRT subtitles. I highly reco... See more

Company replied

Rated 5 out of 5 stars

I've been using HappyScribe for almost a year now and have had a really good experience with it. For me, it's been more user-friendly and accurate than other transcription tools I've tried. I mai... See more

Company replied

Rated 5 out of 5 stars

Great tool for subtitling and translating. Easy to use, correct and adjustable in an intuitive way. Worth it! Happy to work with this tool, good output, makes my work effortless so I can spend tim... See more

Company replied

Rated 5 out of 5 stars

I had to get a conversation translated in a flash and happy scribe did it with amazing speed and accuracy. I’m already back!! I’ll always use this service in my work and personal life because we live... See more

Company replied


Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. Software Vendor
  4. Translator

Written by the company

Happy Scribe is one of the best AI notetaker and transcription platform for global teams and creators. We help people turn conversations, meetings, and audio into accurate transcripts, smart meeting notes, and professional subtitles in more than 100 languages. Our AI meeting notetaker captures every detail automatically, making collaboration and follow-up effortless. With fast transcription and multilingual subtitling, Happy Scribe empowers businesses, content creators, and organizations to work across borders. Trusted by thousands of users in Europe, North America, Latin America, and Asia, Happy Scribe helps break language barriers, boost productivity, and scale communication worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

One that is REALLY free

One that is REALLY free, good and reliable!

October 15, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

Great tool for translating subtitles

I really like using Happy Scribe for my subtitles. We need to translate a lot of our spanish videos with english subtitles. Its so easy to use, and ediingt the subtitles is super easy. Great tool.

October 13, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks for sharing this! We’re glad Happy Scribe makes it easy to translate your Spanish videos and edit English subtitles.

It’s great to hear it’s helping with your workflow, thanks for using Happy Scribe! 😊

Rated 5 out of 5 stars

nice

very good experience

October 21, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

amazing

Yep very good

October 21, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

It is easy to use

It is easy to use and it helps me create meaningful choreographies.

October 13, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

That’s wonderful to hear! 💙

We’re so happy Happy Scribe helps you bring your choreographies to life.

Rated 4 out of 5 stars

quality of happy scribe is awesome!!

quality of happy scribe is awesome!!
I want to priase this app to everyone who needs to improve your language skill.
Thank you Happy scribe.

October 10, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you so much! 💙

We’re thrilled you love the quality and that Happy Scribe helps with your language skills. That means a lot to us!

Rated 5 out of 5 stars

lawyer

Good good.
Very good

October 16, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thank you for your feedback, we appreciate it!

Rated 5 out of 5 stars

Easy to use!!

Easy to use!!

October 17, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks so much! 💙
Glad you’re finding it easy!

Rated 5 out of 5 stars

Very fast and accurate tool

Very fast and accurate tool! Always working, fast, many customisation possibilities. Web app is also convenient and easy to use.

October 17, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Thanks so much for your kind words! 😊

We’re really happy to hear you’re enjoying the speed, accuracy, and flexibility of Happy Scribe. Your support means a lot to us! 💙

Rated 1 out of 5 stars

stupid website didnt convert my file…

stupid website didnt convert my file after waiting for hours, there was no option to download the file and it left me waiting for ages.

August 31, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Quinn,

We’re really sorry to hear about the trouble you experienced converting your file and for the delay, that’s definitely not the experience we want anyone to have. I’ve checked our system and couldn’t find any record of you reaching out to our support team, so we’d love the chance to make this right.

Could you please send us a private message with the email address linked to your Happy Scribe account? This will help us locate your file and investigate what went wrong so we can find a solution for you as quickly as possible.

Thanks for giving us the opportunity to look into this, we genuinely want to help.

— The Happy Scribe Team

Rated 1 out of 5 stars

Since the price change: Completely overpriced

Warning: Suddenly 5 times more expensive...
I used Happyscribe for about 3 years. The translations were never really good. After they changed their AI model, some of the translations were so bad that I complained loudly. Some of the translations were completely made up and didn't make any sense. There were also massive problems with capitalization at the beginning of sentences, which remain unresolved to this day. After reverting to the old AI model, it was at least acceptable, although you always had to manually rework at least 30 minutes of a 12-minute video. I would have continued using Happyscribe if the following hadn't happened:

Happyscribe increased its price overnight – in my case, fivefold. I always had the Basic Plan for €120 per year. With this plan, I could upload a video and the included minutes were deducted. I then offered 5 different languages as subtitles on my platform. Overnight, Happy Scribe stopped offering this rate and introduced a system where each translated language is deducted as included minutes. In my case, this means:

10 paid minutes before
50 paid minutes now

Considering that the translation is far from good, this is an absolute no-go. Sorry, but that's no way to treat customers. Should I now charge my customers five times as much for my service? No, thank you. My inquiries to customer support were not even answered. I can no longer recommend Happy Scribe to anyone; it is completely overpriced for what you get now.

August 10, 2025
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi there,

We’re really sorry for the delay in replying and to hear about your experience, I completely understand how frustrating this must have felt.

At the time you wrote your review, you were on our Starter plan, which is a pay-as-you-go model where each translation uses its own set of credits. I mentioned that if you prefer not to be charged per translation, you can switch to one of our subscription plans, which work like your previous setup where translations aren’t billed separately.

I’ve double-checked our records and saw that our team replied to your messages and even arranged calls to explore solutions. I’m sorry if this still didn’t meet your expectations; we truly aim to support our users as best we can.

Thank you for continuing with one of our subscription plans. We really appreciate your trust and hope to make your next experience a much better one.

— The Happy Scribe Team

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