Harlow Bros Reviews 

Well wrapped plywood sheets delivered today. I’m impressed with the delivery and ease of ordering. Unfortunately they didn’t load my box of screws so I still need to go out to buy some and I also need to contact them as they have not credited me for the missing screws. Shame about that because I got charged £65.99 for delivery.

Quality of the feather edge boards was not good. Ordered over a hundred and the top one was literally curved like a banana! The staff seemed shocked that I might not want curved boards. The rails were of poor quality too as had to ask for 3 of the 4 to be swapped for straighter pieces... then once came to use these found some nails wouldn't go in as they were so knotty. One almost split as the knot went right through the grain of wood...poor experience

Does what it says on the tin- product met specificatio and received on time

Very helpful and friendly service, good value too.

They realised I had ordered the wrong item . They rang me to check and issued me the correct ones. Very pleased with the company and staff. Delivery driver was very helpful and polite!

From ordering to collection the service was outstanding. However, on arriving home, with the product, I saw that the cutting, on the Melamine Board was unacceptable. The edges are ripped to pieces, and do not look pleasing at all.

Brilliant service. Delivery chap friendly and helpful always a pleasure to deal with Harlows

not quick delivery at all,ordered on the 23rd june delivered on the 4th july.
product is good and well packaged

Quick and easy order,notification on dispatch for delivery date with delivery on time

Had amazing service today from the two 'Andys' at Harlow Timber in Kidderminster! How refreshing to find a Team who are so willing to go the extra mile for their Customers! Highly Recommend - 10/10

Delivery arrived in good condition, on time and the courier was very helpful. I’m very happy 😃

Friendly delivery.
Quick unloading.

Found what I wanted - but lack of communication.
No confirmation of order until delivery.
Good quality product finally

Ordered online for collection at store. What a useless service, should have just turned up at store. Was told only AFTER completing purchase that I’d have to wait 5 working hours to collect. Never got any text or email to confirm order was ready in that time. But did get an email about a week AFTER collecting purchase that my order was ready. Go to Screwfix to see how click and collect works or don’t bother at all.

Good value timber although click and collect was more like click and wait around a bit cos it wasn't ready for collection and the person that knew about it wasn't immediately available. Would still use them again tho but with slightly lower expectations.