Harrow Green Reviews 90

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

When I get to Harrow green PO, I feel very welcomed, staff ready to serve you with enthusiasm,in a friendly smiling atmosphere. Always helping one another to get the customer satisfaction to their be... See more

Company replied

Rated 1 out of 5 stars

Rubbish service by this removal team who moved everything back to our house. The 2 clowns who were moving everything kept complaining about how heavy everything is. Dont work for a moving company if y... See more

Company replied

Rated 5 out of 5 stars

This is the third time we have used Harrow Green to help us relocate our office. Excellent service once again, thank you.

Company replied

Rated 5 out of 5 stars

Alex and his team at Harrow Green done a great job with our office move this past weekend. We were uncertain how it would go during these difficult times however the team onsite done a fantastic job m... See more

Company replied

Company details

  1. Moving and Storage Service
  2. Corporate Office

Written by the company

Moving Professionals. Market Leading Commercial Relocation, Specialist moves, recycling and reuse, storage services and residential moving.


Contact info

4.1

Great

TrustScore 4 out of 5

90 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company! More than ten years experience (work for them) saying that. Never respect you zero communication in between management and workers. After more than 10 year working to restore, when I left my notice on the manger desk nobody came to me and says anything. Absolutely nothing!! I didn't expect to come and say that thanks for your service, but to say we understand you're leaving so good bye. But nothing. Rude rude rude. Long story short..... don't work for them only if you want to hurt yourself!
SARAH please do me a favour and don't respond for this feedback!! Your answer so boring "... Sorry to hear about your negative experience bla bla bla. Please email me bla bla bla..." If you really want to help to the people who had bad experience call your boss and tell him, there is something wrong at restore harrow green!

July 31, 2024
Unprompted review
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Reply from Harrow Green

Hi Roland, I won't bore you with a long reply, but wish you well for the future.

Kind regards,
Sarah

Rated 5 out of 5 stars

Top work from Micky and Kane

July 31, 2024
Unprompted review
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Reply from Harrow Green

Thank you for taking the time to leave a 5* review for Micky and Kane, I will make sure they see your review.

Kind regards,
Sarah

Rated 1 out of 5 stars

Do not bother you don't get what you…

Do not bother you don't get what you are paying no one is trained and no one is professional at there job they get 16 to 17 year olds in give them no training and just send them out you not get the right amount of people you are paying for or any vehicle that you have ordered for your move more would be broken then how you last saw it

If you are moving house only half of your thing will survive the other half will be broken and they will not compo you your money back or replace what they have broken

If you are a business look somewhere else you will not get what you are paying for at all go to crown instead

Update.

I have been asked to take down this review as and I quote this is true it could do too much damage to the company's reputation and the answer is no it will stay up as they had someone turn up and a family funeral to ask me this they have no morals

April 1, 2024
Unprompted review
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Reply from Harrow Green

Dear 'Trusted Customer'

Thank you for taking the time to leave us a review. Without knowing your specific circumstances of working at Restore Harrow Green, it is very difficult to reply in full to your post as a lot of the information you have included is unfounded. But I would urge you to email me at sarah.roots@restore-harrowgreen.com if you would like me to look into this further.

Kind regards,
Sarah

Rated 5 out of 5 stars

PUNCTUAL AND HELPFUL

For us it was handled professionally, the guys all worked together and was very polite and helpful, making sure that we were satisfy with what was needed to be done. From the request to the move everything run smoothly, I would highly recommend Restore Harrowgreen for your next move. Just a few names in the initial admin ,Trevor Hart, Shaun Theobald and Natalie Chee, thanks for the peace of mind, the moves team was great, thank you Harrowgreen

May 10, 2024
Unprompted review
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Reply from Harrow Green

Dear Marcia,

Thank you for taking the time to leave the team a 5* review and for your kind words, it's much appreciated. I will ensure Trevor, Shaun and Natalie see your lovely review.

Kind regards,
Sarah

Rated 5 out of 5 stars

Service

Perfect service by perfect professionals. Will 100% use again and recommend.

April 18, 2024
Unprompted review
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Reply from Harrow Green

Dear Kane,

Thank you for taking the time to leave the team a 5* review, we really appreciate it. I'm pleased to hear you would use our services again.

Kind regards,
Sarah

Rated 5 out of 5 stars

Great service as always by the team at…

Great service as always by the team at RHG, nothing ever too much for them.

April 12, 2024
Unprompted review
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Reply from Harrow Green

Dear Sean,

Thank you for leaving the team a 5* review, I'm pleased to hear the team went above and beyond for you and your move.

Kind regards,
Sarah

Rated 5 out of 5 stars

Recently used Harrow Green for a move…

Recently used Harrow Green for a move in the City - professional from start to finish. Went the extra mile and I wouldn’t hesitate using them again. This was our second move with them and service remained excellent.

February 7, 2024
Unprompted review
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Reply from Harrow Green

Dear Louisa,

Thank you for taking the time to leave us a 5* review, we really appreciate the great feedback. I'm pleased to hear you found us professional throughout and we are always here if you need our services in the future.

Kind regards,
Sarah

Rated 5 out of 5 stars

Highly Recommend & Pleased

Very please with the service received from this company! They really took the stress out of the relocation to our new office space. The team were very professional throughout the process, arranging everything from start to finish. Hopefully this is our last move for a while. But I definitely recommend & would use this company in the future!

May 3, 2024
Unprompted review
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Reply from Harrow Green

Dear Kelvin,

Thank you for leaving our team a 5* review. I'm pleased the stress was taken out of your move and we hope you are very happy in your new workspace.

Kind regards,
Sarah

Rated 5 out of 5 stars

Hired Harrow Green removals for our…

Hired Harrow Green removals for our recent house move just wanted to say they were great, super friendly and very professional, highly recommend.

April 26, 2024
Unprompted review
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Reply from Harrow Green

Dear Bobby,

Thank you for taking the time to leave our team a 5* review, we really appreciate it. I hope you are very happy in your new home.

Kind regards,
Sarah

Rated 5 out of 5 stars

Not just relocations!

I used Restore Harrow Green to support with managing assets and furniture in our co-working offices. The support from each consultation was really valuable and the subsequent data that we have as a result of Restore managing this service so effectively has been really helpful. Was great to see the environmental impact of some of our furniture being rehomed. Looking forward to a new partnership

March 22, 2024
Unprompted review
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Reply from Harrow Green

Dear Tony,

Thank you for taking the time to leave us a 5* review, we really appreciate it. I'm pleased to hear that our support and consultations have been valuable to you and that our rehoming has supported both yours and our ESG goals.

Kind regards,
Sarah

Rated 5 out of 5 stars

Brilliant customer experience.

May 2, 2024
Unprompted review
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Reply from Harrow Green

Dear Shelley,

Thank you for taking the time to leave our team a 5* review, we really appreciate it. I'm pleased you had a great experience.

Kind regards,
Sarah

Rated 5 out of 5 stars

Harrow Green moved us recently and the…

Harrow Green moved us recently and the service was excellent organised well planned would definitely recommend as a service. 5 stars

April 19, 2024
Unprompted review
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Reply from Harrow Green

Dear Emma,

Thank you for leaving our team a 5* review, we really appreciate it. I'm glad you had a well planned and organised move.

Kind regards,
Sarah

Rated 5 out of 5 stars

Moving Experts.

Highly recommend, professional removal company.
Moving is stressful but Restore Harrow take alot of that away. Had a meeting with Shaun he talked through the whole process supplied boxes, bubble wrap, paper for glasses etc.
On the day the team turned up and made the whole process easy for me.
Can't thank them enough.

April 23, 2024
Unprompted review
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Reply from Harrow Green

Dear Martin,

Thank you for taking the time to leave us such a kind review, we really appreciate it. I'm pleased to hear Shaun and the team made the process easy for you. I will ensure they see your review.

Kind regards,
Sarah

Rated 5 out of 5 stars

Great service

Great service. Go above and beyond to help. Staff are amazing. Great value. Would highly recommend Harrow Green!

April 15, 2024
Unprompted review
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Reply from Harrow Green

Thank you so much for taking the time to leave our team a 5* review, we really appreciate it.

Kind regards,
Sarah

Rated 5 out of 5 stars

I have worked here for work experience…

I have worked here for work experience and I have had a lot of fun, the staff here are really welcoming and friendly and I also had a lot to do. I also enjoy that people are aloud to make jokes and still be serious while working. I also got the opportunity to go to a site visit and see what takes place of removals and as I was watching I saw how carefully they wrapped the items and how safely they done it. No negatives only positives from Harrow Green😁😁

May 3, 2024
Unprompted review
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Reply from Harrow Green

Dear Lilly,

Thank you for taking the time to leave a great review of your work experience at Restore Harrow Green, we really appreciate it. I'm pleased to hear you have had the chance to go on a move and see how it all comes together with our amazing teams. I know the office has enjoyed having you as part of the team.

Take care,
Sarah

Rated 5 out of 5 stars

Fantastic!!!

Restore Harrow Green made the whole moving process so easy and simple for our business. They had thought of everything and the organisation was first class. Any business owners looking for a company to move them should contact Harrow Green. Thanks for everything!

April 29, 2024
Unprompted review
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Reply from Harrow Green

Dear Ashley, thank you for leaving us a 5* review, we really appreciate it. I will show the team your kind words.

Kind regards,
Sarah

Rated 5 out of 5 stars

Really professional company

Really professional company. Moved me and 10 family members over 3000 miles without 1 problem or issue. Toby who organised everything for us was a breath of fresh air to deal with and took care of everything and everyone. Excellent price and service, can’t speak highly enough of Harrow Green.

May 1, 2024
Unprompted review
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Reply from Harrow Green

Dear Nathan,

Thank you for sharing your 5* review about your move, we really appreciate the feedback. I will ensure Toby and the team see your kind words and I hope you and your family are happy in your new home and country.

Kind regards,
Sarah

Rated 5 out of 5 stars

Used these recently to help us move…

Used these recently to help us move offices and couldn’t recommend them more! Very helpful, friendly and efficient, had us in the new workplace in no time at all

April 18, 2024
Unprompted review
Harrow Green logo

Reply from Harrow Green

Dear Adam,

Thank you for leaving the team a 5* review, we really appreciate it. I'm pleased to hear the team were helpful, friendly and efficient. I hope you have settled well in your new workplace.

Kind regards,
Sarah

Rated 5 out of 5 stars

Fantastic Moving services!

Really easy to move all our things. The team were professional, on time and kept us informed of all aspects of the move at regular intervals. We were extremely happy with the full end-to-end service. Highly recommended!

March 26, 2024
Unprompted review
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Reply from Harrow Green

Dear Hossam,

Thank you for your 5* review, we really appreciate it. I'm glad you had a smooth move and I will ensure the team see your kind words.

Kind regards,
Sarah

Rated 5 out of 5 stars

5 stars well deserved

The team were professional from start to finish and we couldn't recommend them more. We are looking at using them again for our next projects

April 23, 2024
Unprompted review
Harrow Green logo

Reply from Harrow Green

Dear P Bradley,

Thank you for taking the time to leave a review of your move, we really appreciate the 5 stars. Please do contact our team for any future moves you have, we are always happy to support.

Kind regards,
Sarah

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