I ordered the knitted flat shoes but they were too small. I would advise ordering a size bigger than usual. The shoes are lovely and I look forward to wearing them when my replacement arrives. Custo... See more
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Company details
Written by the company
Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.
Contact info
United States
- customer@hatmeo.com
- www.hatmeo.com
Hasn’t replied to negative reviews
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This bra was a scam
This bra was a scam. Poor quality and over priced. The company refused to provide a return address and kept bullying me to keep the rubbish and offered a tiny refund. Avoid this company like the plague!
Bad product Hatmeo ultrasonic brush…
This ultrasonic brush has very soft vinyl bristles that don’t clean anything. I put a stain on my teeth to see where it would remove plaque or food particles and it didn’t do anything. I would not recommend this product is not worth the money and if you want to return it, you have to return it back to China and pay for that yourself DON’T BUY THIS PRODUCT. in my opinion, it is totally worthless and waste of your money.
Too difficult to return goods
Because of the UK reference on the website, I thought this was a UK company, but discovered too late that it's Hatmeo from China. When I tried to return the 2 pairs of shoes costing nearly £60 I had ordered in my correct size but which were about 2 sizes too big, they said the cost of shipping to return them was so expensive (because they insist on using expensive tracking postage) I should keep the shoes and accept a £3 refund. I have since had a lot of communication with them, but have not been able to make any headway. If I wrote a good review they would give me a £20 voucher but I can't do that because I do not think they are a good company and I will certainly never buy anything from them again.
The delivery was on time
The delivery was on time. Correspondence was good. I have since contacted the supplier as unfortunately one of the masks was damaged in transit. They were very helpful and have arranged a replacement with no fuss.
I was disappointed when my bras were…
I was disappointed when my bras were too small BUT delighted when Yooje said they would send a replacement 🤓 I eagerly await their arrival
M Kitchen
Expression of my gratitude
I would like to express my great gratitude to your company for the speed with which you delivered the ordered goods to me. However, due to my fault, I did not take it by mistake, for which I apologize once again.
I would like to thank you all the more for the kind approach of your customer service, when you reacted as you did and offered to send me a new shipment, which, of course, I accept with pleasure and once again highly appreciate your flexibility.
With warm regards, Miroslav Lysina, Chlum u Třeboně 243, 378 04 Czech Republic.
All very well
Customer service was incredibly helpful…
Customer service was incredibly helpful and was true to their logo unswerving help to rectify issue.
Perfect service
Perfect service,
Servizio ottimo e veloce
we have received it very quicly, product perfect and hight quality.
Consegna velocissima, prodotto ottimo e servizio assistenza eccellente
Materiál perfekt
Materiál perfekt, servis as well, produkt exclusiv, I have strongly recomend!
Anna
Lovely Shoes!
Great product, very happy with the shoes, very good quality 👌
Customer service is excellent too.
Would thoroughly recommend. 😊
Brilliant comfortable shoes in lovel…
Brilliant comfortable shoes in lovely colours. I ordered a size too small and they were swiftly exchanged with no hassle. First class service, thanks!
Dont buy ...very dodgy ...will not refund like website states they will
Zero stars....bra isn't great for ppl that need support and now they wont refund a unused bra sent back jn the time frame..offering $6 back should be refunding $44
Good service but shoes very undersized
Service from long distance supplier was excellent - 5 stars. Shoes received were good quality but drop a star for being very undersized. Replacement dealt with efficiently and cost effectively but unfortunately still too small. Note the recommendation to order larger size.
I had a problem with the delivery but…
I had a problem with the delivery but they were very quick to resolve the issue.
Thanks for the promptness!!
Delighted with my shoes
Delighted with my shoes. Wanted a flat pair of shoes for summer wear at work. They are ideal, comfortable, attractive and lightweight. I would go up a size if you have slightly wider feet or your feet tend to swell in the hot weather. Excellent customer service. Highly recommend.
Sorted the problem
Sorted the problem with the bra's...which I am thankful for..and the bra is great and very comfortable...all in all very good
I BOUGHT a pair of shoes which were too…
I BOUGHT a pair of shoes which were too small the company said not to worry they would send a bigger size free of charge just pay the postage the experience with them was great
This is a super bra
This is a super bra, very comfortable and durable. Nicely stitched and top quality material. Worth every bit of the money spent.
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