Hayfield Reviews 

216
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We are absolutely delighted with our new build home at Hayfield Gardens. From the quality of the build to the attention to detail, we have been very impressed with our new home and the overall e... See more

Rated 5 out of 5 stars

I’m so happy with my new Home, the development is beautiful and I got more than I expected when I moved in. The site manager Mark is very helpful and polite any time I have a question he’s more t... See more

Company replied

Rated 5 out of 5 stars

We can't fault Hayfield and the team at Hayfield Gardens in Toddington. Whilst still one week away from completion we have been kept updated every week since we put down our reservation fee 9 m... See more

Rated 1 out of 5 stars

Hayfield Homes have built a demonstrably ill fitting development in the Lavingtons in Wiltshire. It has been built in a field well known locally for the number of springs in it. The initial build ph... See more

Company details

  1. Home Builder
  2. Housing Development

About Hayfield

Written by the company

We are a multi-award-winning, 5-star housebuilder who craft high specification, EPC A-rated homes in outstanding locations. Visit our website > Our developments > Our Instagram page >

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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4.3

All reviews

(216)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough and attentive aftercare…

We moved into our Hayfield home just over a year ago and the aftercare has been fantastic. Any issues we’ve encountered have been dealt with quickly and efficiently and without question. Luke Taylor-Hodge who manages the aftercare for our site is attentive and approachable and reacts quickly too. Luke had eased any stressful moments throughout the moving in process and has continued to do so ever since too!

April 9, 2024
Unprompted review
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Reply from Hayfield

Hi Mrs Peters, thank you for your kind review. We will be sure to pass this onto Luke! All the best, Francis.

Rated 5 out of 5 stars

Great Developer Pre and Post Sale

Hayfield have been great throughout the process. Laura was amazing in the presale and Luke has been very attentive in dealing with any post completion activities. Would highly recommend.

April 8, 2024
Unprompted review
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Reply from Hayfield

Hi Donna, thank you very much for your kind review! We wish you all the best in your new Hayfield home. Kind regards, Francis.

Rated 5 out of 5 stars

We have looked at over eight new-…

We have looked at over eight new- build developments over the last 2 years. We are relocating to be nearer our grandchildren.
We are renting just a short distance from the Hayfield development in Over. We watched with interest as the site started to take shape.
We could see that this company had geat attention to detail. We met Claire the Sales Development Manager.
She was by far the most knowledgable and helpful sales manager that we had met. Nothing was too much trouble .She gave us quality time and we were encouraged by her sincere enthusiasm for the properties she was showing us around. She was very understanding and professional. We felt she was "on our side" to find the right property within our budget without appearing pushy or just wanting a sale.
I would strongly recommend this developer and their sales team, especially Claire who made our viewings a real positive experience.

March 24, 2024
Unprompted review
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Reply from Hayfield

Hello, thank you very much for your kind review, it's great to read that you enjoyed your visit to Hayfield Lodge. We look forward to seeing you again! Best wishes, Francis.

Rated 4 out of 5 stars

Professionalism.

Professionalism.
Welcoming, and promoting positive differences that gives the additional edge over other companies.

January 19, 2024
Unprompted review
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Reply from Hayfield

Hi Maxine, thank you very much for your kind review. Kind regards, Francis.

Rated 5 out of 5 stars

Louise at Customer Service at Hallow

Louise at Customer Service at Hallow is consistently helpful, friendly and informative. She responds promptly to our queries both before and since our move into our home here. She is easy to approach. Thank you for smoothing out our move here!

April 7, 2024
Unprompted review
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Reply from Hayfield

Hi Judith, thank you for your review, we'll pass your kind words onto Louise. All the best, Francis.

Rated 5 out of 5 stars

Hayfield Happiness at Hallow

From the start, meeting the lovely Louise at Hayfield Grove through to dealing with the progression team and then Hannah, Nick and Steve post exchange, has been amazing and a significant difference to the experiences that we have had before when purchasing other new build properties with different, mainstream developers. Hayfield homes are certainly of a higher quality, and come with a wow factor both internally and externally. We’ve always loved the idea of being in a home that makes best use of green energy, we’ve had solar panels before, but now we have solar and an ASHP. It will likely take some time to get used to not having gas and we would advise that the “standard” ASHP set up might not always be the right set up for all home owners, as it really depends on your situation and usage, so Hayfield may want to work with buyers and DAIKIN to ensure the right set up, but once complete you will still have plentiful hot water and a cozy house. Hayfield have worked with us and our professional snagger to work through the list of snags and we are pleased to see that they have taken on almost all of them (we’ve agreed to accept some issues) and started work on them very promptly. As an EPC A rated home there is certainly plenty of insulation, the bathrooms are lovely and the kitchen is stunning. Some feedback from us would be that for that little bit extra Hayfield could ensure that all kitchen appliances are also A rated (dishwasher wasn’t, but not a major issue - just something we will look to change in the future), CAT6 network connections should be run to all TV locations as well as Sky/aerial connections (most people stream their TV over the internet these days, we do!), and the EV charger should also be network connected given that it has the ability to be connected via a wire, rather than WiFi (the homes are so well insulated, a WiFi signal may not get through the external walls as we found!)… but these are minor things and things that we would hope Hayfield can easily take on board to continuously improve their lovely homes at future developments. We’ve been here for just over two months, we’ve made amazing friends with the other residents and love the little area and community around us. Hayfield really pick some great locations. Their staff are very professional, friendly and knowledgeable. Hannah is exceptionally great… they just need more Hannah’s! Hayfield really do get the concept of turning houses into homes and we love the home we have. Highly recommended over many of the other developers out there. They might be small, but they’re perfectly formed.

March 24, 2024
Unprompted review
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Reply from Hayfield

Hi Dom, thank you so much for sharing this review and your feedback. We wish you all the very best in your new home. Best wishes, Francis.

Rated 5 out of 5 stars

Joe was brilliant

Joe was brilliant! Really took his time to go through different properties with us and explain the differences. The properties we viewed were beautiful and well designed.

March 3, 2024
Unprompted review
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Reply from Hayfield

Hi J95, thank you for visiting Hayfield Rise! We're so pleased to hear you had an enjoyable experience. We look forward to seeing you again. Kind regards, Francis.

Rated 5 out of 5 stars

Arrived at Hayfield Rise today and…

Arrived at Hayfield Rise today and received a warm welcome from Joe Baross. My wife and I are taking the first steps towards downsizing from our current four bed and found this development to be of real interest.
Having viewed the show home we were impressed with finish of the property both inside and out. Joe presented us with all the information we needed and found his knowledge of the property and the local area to be first class. Good clear and concise information, Joe was extremely professional from start to finish. Our experience today has enhanced our confidence to seriously consider a purchase of a Hayfield property.

March 11, 2024
Unprompted review
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Reply from Hayfield

Hi Nigel, it's great to hear you enjoyed your visit to Hayfield Rise and thank you for your kind words about Joe. We look forward to welcoming you again soon. Kind regards, Francis.

Rated 5 out of 5 stars

Just wanted to say how fantastic Hazel…

Just wanted to say how fantastic Hazel and Katy are at the Bromham development.
They were helpful, knowledgeable and nothing was too much trouble.
They are a credit to Hayfield Homes.

March 9, 2024
Unprompted review
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Reply from Hayfield

Hi Lisa, we're so pleased you enjoyed your visit to Hayfield Park. We'll pass your kind words to Hazel and Katy. Kind regards, Francis.

Rated 5 out of 5 stars

Hayfield Park - unplanned visit

We visited Hayfield Park on our family's search for a new home and were planning on a walk around the site to get a feel for the area as the visit was unscheduled. We were invited into the sales lounge by Katy and Hazel and offered to explore the show home on site at our own pace. Katy then took the time to show us around the show home room by room explaining what's included as standard fit (which is almost everything!) and answering any additional questions we had. We didn't feel rushed and the quality of knowledge of the homes available was amazing - Katy knew everything about anything and believe me we asked a lot of questions! Katy has also provided information as and when requested after our visit and we are now seriously considering a purchase! We were extremely impressed with the quality of the build and fit of the Hayfield homes and the service provided.

February 25, 2024
Unprompted review
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Reply from Hayfield

Hi Fiona, we're so pleased to hear you had a great visit to Hayfield Park with Katy and Hazel, and it's wonderful that you're considering a Hayfield home. We look forward to seeing you again! Best wishes, Francis.

Rated 5 out of 5 stars

A visit to Hatfield Rise

We visited Hatfield Rise at West Lavington and met Joe who immediately made us feel most welcomed. Joe was very professional and through friendly questioning quickly establish what we were looking for providing key information on the two types of property on site which best suited our criteria. Very impressed with the whole site and the eco credentials offered, a tour of the show house highlighted the quality finish. Many thanks Joe for your kind attention and follow up information. Phil and Sarah

February 26, 2024
Unprompted review
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Reply from Hayfield

Hi Philip, thank you for your kind review. We're glad you enjoyed your visit to Hayfield Rise and we'll pass your kind words to Joe. Kind regards, Francis.

Rated 5 out of 5 stars

Louise was very helpful and would have…

Louise was very helpful and would have loved me to buy a property-unfortunately Hayfield would not accept my offer after dropping the price of my house to enable me to buy a Hayfield home-very short sighted with the poor property market at present!!

February 19, 2024
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Reply from Hayfield

Hi Beverley, thank you very much for your kind review.

Rated 1 out of 5 stars

Moved into a 4 year old Hayfield Home…

Moved into a 4 year old Hayfield Home in December 2023. Since then I have experienced severe vibrations whilst sitting on the settee, laying in bed, sitting on dining chair and walking across the kitchen floor. Everything in the kitchen cupboards vibrate. It’s awful. Keeping me awake at night. Hayfield Homes didn’t want to know and I’ve contacted NhBC.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Hazel and Katy helped us sort out our…

Hazel and Katy helped us sort out our viewing of the properties. They were helpful, professional, pleasant and informative.

February 17, 2024
Unprompted review
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Reply from Hayfield

Hi Lorna, we're pleased to hear about your experience with Hazel and Katy. We hope to see you again soon. Kind regards, Francis.

Rated 5 out of 5 stars

We visited Hayfield Bromham a number of…

We visited Hayfield Bromham a number of times dealing directly with Katy.

During our first visit, Katy sat with us to find out exactly what we were looking for in our best home, and how Hayfield could help.

Katy then took us round the site and plot we were looking at, and was happy to answer any question no matter how small.

Katy kept us updated throughout, via email and phone and we would recommend her to anyone looking to visit/purchase on the Hayfield Bromham site.

January 14, 2024
Unprompted review
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Reply from Hayfield

Hi Alex and Sennen, thank you for your kind review. We're pleased to hear that you enjoyed your visit to Hayfield Park and we'll surely pass this review onto Katy. Best wishes, Francis.

Rated 5 out of 5 stars

We had the pleasure of visiting…

We had the pleasure of visiting Hayfield homes at Bromham a few days ago. We were welcomed by Katy, who could not have been more helpful. The quality of the show home was exquisite. We certainly hope that in the future we may own a Hayfield home of our own!

February 13, 2024
Unprompted review
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Reply from Hayfield

Hi there, we're so pleased to hear that you enjoyed your visit to Hayfield Park! We'll pass your kind words onto Katy. Best wishes, Francis.

Rated 5 out of 5 stars

Always good to see a professional at work..

We went to view a potential purchase at West Lavington site and we were shown around by Joe, he was very knowledgeable on the site and the different styles of houses we could afford answering all our questions with ease.
If we buy or not it’s worth Hayfield knowing they have an excellent ambassador for the company.

February 18, 2024
Unprompted review
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Reply from Hayfield

Hi Stephen, thank you for your kind words. We have passed this review onto Joe. Best wishes, Francis.

Rated 5 out of 5 stars

Great site

We met Joe Baross initially on enquiring about the new homes in West lavington. He has been informative throughout the whole process, from viewing the property to putting in an offer . He has given his time and knowledge without us being rushed, and has kept intouch throughout. We found him very well presented, and the office always immaculate . Joe appears very happy in his role. Looks like a very well run site.

January 28, 2024
Unprompted review
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Reply from Hayfield

Hi Gillian, thank you very much for taking the time to write this review. We wish you all the best in your new Hayfield home! Kind regards, Francis.

Rated 5 out of 5 stars

Very helpful and offered a further…

Very helpful and offered a further visit plus opportunity to ask further questions

February 4, 2024
Unprompted review
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Reply from Hayfield

Hi James, thank you for your kind review, we're delighted that you enjoyed your visit. Kind regards, Francis.

Rated 5 out of 5 stars

Smart and modern luxury show home viewing

Great tour of the show home and lots of answers to many questions. Took trouble to explain and point things out, good knowledge of the home and the plans.
Quick to respond on email.

January 27, 2024
Unprompted review
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Reply from Hayfield

Hi Mrs Peters, thank you for sharing your experience with us. We're pleased that you enjoyed visiting us. Kind regards, Francis.

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