The information and help we received from Claire (Carlisle) was very thorough and knowledgeable. She explored several alternatives and researched the location of the hotel, even the food options for... See more
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Recently booked a multi stop trip to Thailand with Kevin at Hays travel in Oldbury could not have been nicer if he had tried. We came with an itinerary of ideas which Kevin Arnold took and put a supe... See more
Nieve the young lady who helps us chose our holiday is most helpful ,friendly ,polite and professional...we know we can trust her and she has helped us whilst on holiday sort out a problem to a satisf... See more
Excellent service as always used westhoughton branch many times, nothing is ever too much trouble, very helpful staff.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Aaron Petty, SR5, Sunderland, United Kingdom
- 0191 4326941
4.9
Excellent
362 reviews
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The total respect and consideration…
The total respect and consideration when booking a holiday,I only went in to ask the time,joking aside, the whole team were extremely welcoming and professional.
January 4, 2025
Customer service from Aaron was…
Customer service from Aaron was brilliant, very quickly found the holiday we wanted.
December 31, 2024
Absolutely amazing
Absolutely amazing! Arron Petty went above and beyond as always he's an asset to the company and wouldn't trust anyone else to book our holidays! Thanks so much Arron will be in contact to arrnge next years holiday soon ❤️ xx
December 30, 2024
Great service once again
December 16, 2024
the staff at Hays Sittingbourne where…
the staff at Hays Sittingbourne where as brilliant as normal, helpful ,happy to look up all the informant that
you are going to need and if it was somewhere that any
of staff had been, ready to pass on the best places to go. We have nothing but praise for Chris and all his staff over all years that we have been using Hays Sittingbourne many thanks Kath & Bob Parry
December 11, 2024
This will be our 4th holiday booked…
This will be our 4th holiday booked specifically with Aaron petty at hays and have found every booking is personalised and comes with excellent customer service. Aaron really is great!
December 2, 2024
Emma was very helpful and patience with…
Emma was very helpful and patience with me and my friends as always
November 26, 2024
Recommended
Booked my travel through a family friend in the north of England and paid for it in the Torquay branch.
Absolutely no hassle
November 8, 2024
Titchfield hays travriver ael excellent…
Titchfield hays travel excellent service and knowledge.
November 5, 2024
Can’t thank Aaron enough
Can’t thank Aaron enough , he was so helpful. He tried his very best to get me a good deal and succeeded . I’d definelty book through him again :)
November 3, 2024
Excellent
Aaron was very very helpful and friendly. Nothing was too much trouble and answered all my questions. Definitely use him again.
November 5, 2024
Aaron is a great bloke and tries his…
Aaron is a great bloke and tries his best to get you great deals
October 23, 2024
Spoke to Aaron about a couple of places…
Spoke to Aaron about a couple of places I wanted to visit on holiday and within a day he had put together a great package that covered all of my wishes. I asked for a couple of slight tweaks to be made and they were done without any issue. Great service as always and can't wait to go.
October 29, 2024
Fabulous customer service
Aaron, is more than helpful, very friendly and knows his stuff. This is my second booking with him and I will continue to go to him first for any other future holidays 😊
October 24, 2024
Aaron was very friendly professional…
Aaron was very friendly professional and made booking our cruise so easy he explained everything we needed to do when and how. We will definitely be calling him again for our future holidays
October 24, 2024
Sorted on phone had no issues very…
Sorted on phone had no issues very friendly staff
October 13, 2024
Great service
Aron found me the perfect holiday meeting all my requirements. Highly recommend 👌
September 29, 2024
So easy to book
So easy to book, Aaron is brilliant, you find your holiday you want give him your info and it's sorted, it's that simple ! So easy 😀 he keeps you up to date , gives you deals and nothing is too much trouble at all. Fantastic and a great asset to hays!
September 29, 2024
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