Hays Travel - Abbi Lewis Reviews 

193
TrustScore 5 out of 5

4.9

Personal Travel Consultant Abbi Lewis, BD6 Bradford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent travel advice,all travel consultants are very knowledgeable and if yhe one you are dealing with doesnt know the answer, their colleague will. Always greeted with a genuine smile,nothing a... See more

Rated 5 out of 5 stars

Abbi made booking a last min holiday a breeze . Gave her a list of requirements and next thing I knew we had a holiday. She’s happy to answer any of my 500 questions . Would highly recommend

Rated 5 out of 5 stars

wow just an amazing experience. I seen abbi's bio online saying she was a single mum and loved what she had written. So I sent her a message re a holiday to Disneyland Paris for me and my daughter. Sh... See more

Rated 5 out of 5 stars

Abbi from Hayes is now our go to independent travel consultant. She always listens to our requirements and comes up with great options and readjusts to our budget. Our one stop shop for all our travel... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Abbi Lewis, BD6, Bradford, United Kingdom

  • 01274925488

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(193)

117,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Abbi was brilliant. Really quick to reply to messages and informative as she was completing the booking. Would 100% recommend to anyone - she made everything really easy & simple

January 6, 2025
Rated 5 out of 5 stars

Flight

Loved The attention I got from the lovely Lucy !!! But know she doesn't spell her name like that! So kind, and helped sort me our with a flight to Australia.

October 19, 2024
Rated 5 out of 5 stars

All the staff are very helpful

All the staff are very helpful. I always try and see Sue. She has sorted many holidays for me. Way back when she was at East Street too. Alway use Hays Travel. And will continue to do so in future.

September 27, 2024
Rated 5 out of 5 stars

Lyndsey at Middleton …

The lady that served us ( Lyndsey I think her name was) was very professional and patience with us when we were chopping and changing our mind on what we actually required. She had a great deal of knowledge and helped us work out which was best for us. I would highly recommend

August 31, 2024
Rated 5 out of 5 stars

Holiday

Joanne was a brilliant help from doxford park shop she is a credit to the company.
Fantastic customer service.

August 31, 2024
Rated 5 out of 5 stars

Gemma was extremely helpful

Gemma was extremely helpful, nothing was a bother for her. She was efficient, friendly and cheerful at all times despite us changing things several times, very accommodating.

July 28, 2024
Rated 5 out of 5 stars

I think the lady was called Leanne

I think the lady was called Leanne. Very helpful and informative. Matched an online price we had found. Gave us confidence I'm booking since we haven't been abroad since covid.
Offered ongoing services. Would definitely book again with her.

July 5, 2024
Rated 5 out of 5 stars

Abbie was very helpful

Abbie was very helpful. Got us a better price than going direct with jet 2 and was negotiable.

June 22, 2024
Hays Travel - Abbi Lewis logo

Reply from Hays Travel - Abbi Lewis

Thanks Claire .. so glad you enjoyed .. can’t wait to get you booked on your next one x

Rated 5 out of 5 stars

Abbi has been a great help

Abbi has been a fantastic help!

Helped find the perfect holiday and helped us with the pricing. Took all the stress away!

Thanks Abbie!

May 24, 2024
Hays Travel - Abbi Lewis logo

Reply from Hays Travel - Abbi Lewis

Thanks Lianne .. hope you have the best time x

Rated 5 out of 5 stars

summer holidays

The rep who sourced the holiday was brilliant as all the staff who have assisted in picking most of our holidays
Many thanks
June, arthur

April 30, 2024
Rated 5 out of 5 stars

Excellant service

Excellent service,nikki came in on her day off to ensure off to ensure she got the pre registered bookings were done,she went out of her way to do this

April 25, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look