Was so easy booking with Hays and very quick turnaround for documents etc… Abi knows her stuff and you just tell her where you want to go and she hits the jackpot with your trips everytime… :)
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See what reviewers are saying
We can only thank Chase at Aberdeen Hays Travel for all of the help and assistance they gave in helping ourselves find what we hope will be the perfect two week escape. Highly recommend Hays for your... See more
Company replied
Having been to two other travel agents in Aberdeen, we were delighted to have someone finally listen to our needs when we were looking for a package deal. The agent was very helpful, found a holiday w... See more
Company replied
The fact we were seen quickly and all info given was due to good knowledge of the area we booked our holiday and was pleased with everything also the service
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom
- 01224042711
4.9
Excellent
1K reviews
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Reply from Hays Travel - Aberdeen
Hi Linda, thank you for your kind review - Kris :)
Everything was smooth and easy kim was…
Everything was smooth and easy kim was friendly professional and very knowledgeable great experience booking our malaga trip
May 31, 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review Douglas. Kim :)
Reply from Hays Travel - Aberdeen
Thank you for your review. It is appreciated. Chase
We were treated well by a very…
We were treated well by a very knowledgeable and patient representative.
He talked us through some holiday options before we selected a lovely break to Corfu
May 26, 2026
Reply from Hays Travel - Aberdeen
Hi Marjorie, thank you for your kind feedback - it was my pleasure. Kris :)
The staff are always very helpful and…
The staff are always very helpful and we appreciate the assistance with technology.
May 26, 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your review and for booking with us again. Kim
AMAZING EXPERIENCE
Claire is absolutely amazing at her job she takes time to explain everything and gives very good advice she offers to get our seats and boarding passes all ready for us which is a huge help for us as not very good with technology this is our 3rd holiday that we have gone to her to organise for us, nothing is too much of a problem for her and the last holiday we had booked with her we had to cancel due to my husbands health, she helped us with everything writing letters for us she really goes above and beyond and we are so grateful.
May 21, 2026
Reply from Hays Travel - Aberdeen
Thank you so much, such kind words. Claire
Very knowledgeable member of staff.
May 14, 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Abi :)
Reply from Hays Travel - Aberdeen
Hi Mr Brew, thank you for your kind feedback, I appreciate you taking the time to complete this. Thanks again Claire :)
First Cruise
Very helpful and cheerful travel advisor who explained everything fully to us and had our first cruise booked in no time!
May 17, 2026
Reply from Hays Travel - Aberdeen
Hi Susan,
Thank you for your kind feedback, it was a pleasure helping you with your cruise.
Kind Regards
Kris
Reply from Hays Travel - Aberdeen
Hi John,
Thank you for your kind review, thank you for choosing to book with us again. - Abi :)
brilliant communication and help from…
brilliant communication and help from Abi? in aberdeen city centre, listened to what i wanted and helped book everything.
May 7, 2026
Reply from Hays Travel - Aberdeen
Hi Tracy :) Thank you so much for your review it was a pleasure I hope you have a fab trip ! - Abi :)
Delighted with holiday booked and terrific service.
We are left feeling that your staff in the Bon Accord Centre, Aberdeen, really care about getting us the holiday we want, at the most competitive price possible. Abi and Claire both worked hard to do this and were friendly and efficient as always.
May 13, 2026
Reply from Hays Travel - Aberdeen
Hi Lydia :) Thank you so much for your continued support and Loyalty. Always a pleasure helping get your holidays booked - Abi :)
Great effort by staff to find us an affordable holiday
Abi (Aberdeen branch) has been very helpful in finding us a holiday destination within our budget
May 13, 2026
Reply from Hays Travel - Aberdeen
Hi Rumana,
Thank you for your kind feedback, it was a pleasure helping you with your holiday. I know you will have a great time.
Thanks Abi
Abi at hays travel in aberdeen is the…
Abi at hays travel in aberdeen is the best person we have dealt with she is fantastic
May 11, 2026
Reply from Hays Travel - Aberdeen
Hi Rosemary, it is always my pleasure - thank you so much for the lovely comments. Abi :)
Good service.~
Good service.~
Consultant ~Louise was competent and efficient. Organised my holiday in quick time.
Customer interactive skills were excellent
May 8, 2026
Reply from Hays Travel - Aberdeen
Hi Ron :) Thank you for the great review we hope you have a great time when it comes - Louise :)
Another great service again by Hays…
Another great service again by Hays travel, wonderful staff, friendly & helpful.
May 9, 2026
Reply from Hays Travel - Aberdeen
Hi John :) Thank you for your kind review we really appreciate it - Claire :)
Chase was extremely helpful and made…
Chase was extremely helpful and made several suggestions that met my criteria. He also went on to other sites to check I had the best deal.
Quick and easy to book the holiday.
Follow up call also received from him to check I had all the information.
May 10, 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Chase
The staff couldn't be more helpful
The staff couldn't be more helpful. Have booked here many time before and have always had great customer service. The booking process was fast and efficient.
May 5, 2026
Reply from Hays Travel - Aberdeen
Hi Claire :) Thank you for your continued support, we really appreciate it. We hope you have a fab time away ! - Abi :)
Chase was very helpful and extremely…
Chase was very helpful and extremely knowledgeable about all cruise options.
May 9, 2026
Reply from Hays Travel - Aberdeen
Thank you Ann! It was a pleasure to get you booked. Chase :)
Kim was very helpful and found us…
Kim was very helpful and found us exactly what we wanted at an excellent price. She then contacted us with the details.
May 8, 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review! Kim :)
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