Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more
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See what reviewers are saying
Great service helped with finding a good holiday very friendly & knowledgeable have used for many years & will continue
Company replied
Claire from your Airdrie Branch was amazing from start to finish when we booked our short break for the formular 1 at Silverstone next year.
Company replied
Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 Bank Street, ML6 6AF, Airdrie, United Kingdom
- 01236884388
5.0
Excellent
595 reviews
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Alan was very helpful and spent a long…
Alan was very helpful and spent a long time on organising my booking
June 17, 2026
Reply from Hays Travel - Airdrie
Joy,
We are so pleased to hear about your positive booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel Airdrie
Another wee holiday booked in our…
Another wee holiday booked in our Airdrie branch. Fantastic help from Claire last week and booked by Allison this week. As always thanks ladies for making it so easy 😊
June 14, 2026
Reply from Hays Travel - Airdrie
Julie,
We are so pleased to hear we made booking your holiday easy. Thank you for your continued loyalty.
Kind Regards
Hays Travel Airdrie
Reply from Hays Travel - Airdrie
Hi Tracey,
Thanks for the kind review, we really appreciate it :)
Hays Travel Airdrie
The staff cant do enough to get you…
The staff cant do enough to get you what you want
They are friendly and make you welcome
They go above and beyond to help with everything q
May 30, 2026
Reply from Hays Travel - Airdrie
Peter,
Thank you for your wonderful feedback! We are so pleased to hear our team made you feel welcome and went above and beyond.
Kind Regards
Hays Travel Airdrie
Walked in to the shop summer was at her…
Walked in to the shop summer was at her desk think new to the shop good to see yous bringing in young staff knew where I was booking a wee thing with the ages for the kids Alan helped summer with that and you get to know how to sort something out with experience I always like using the shop I don’t like booking things on the internet and you get a wee chat with staff
May 28, 2026
Reply from Hays Travel - Airdrie
William,
We're so pleased to hear you had a positive experience with our team! We appreciate your kind words about our staff and their helpfulness. We look forward to assisting you again.
Kind Regards
Hays Travel
Was put at ease immediately and…
Was put at ease immediately and preferences were listened to by Claire who dealt with us to provide the best holiday suitable for our needs
May 22, 2026
Reply from Hays Travel - Airdrie
Kathleen Geddes,
Thank you for your kind words! We are so happy we could help you find the perfect holiday that suits your needs.
Kind Regards
Hays Travel
Reply from Hays Travel - Airdrie
Robert Ferguson,
We're glad we could assist you efficiently with your booking.
Kind Regards
Hays Travel
Ease bargain for money
May 9, 2026
Reply from Hays Travel - Airdrie
JOHN BROWN,
We're glad you found great value. We appreciate your positive feedback.
Kind Regards
Hays Travel
I was able to complete my purchase…
I was able to complete my purchase quickly without any issues. Staff were friendly and helpful.
May 22, 2026
Reply from Hays Travel - Airdrie
David,
We are so glad you had a quick and easy purchase experience with our friendly team!
Kind Regards
Hays Travel
Excellent Experience.
My sisters and I booked a city break to Krakow with Hays travel yesterday. The agent who arranged our city break was very knowledgeable and a great help in us choosing our destination. I can't thank the agent enough for her help and wouldn't hesitate in booking with Hays travel again.
May 16, 2026
Reply from Hays Travel - Airdrie
Mrs, MCANANEY,
We're so pleased to hear you had such a positive experience booking your city break with us! We appreciate your kind words about our knowledgeable team member and look forward to assisting you again.
Kind Regards
Hays Travel
Reply from Hays Travel - Airdrie
Linda Welsh,
We're so glad you had a pleasant experience with our sales person. Thank you for sharing!
Kind Regards
Hays Travel
Great experience in Airdrie branch with…
Great experience in Airdrie branch with Claire. Will definitely use in future- friendly, efficient and knowledgeable. Took all the stress away and made booking simple and straightforward. Highly recommend.
May 8, 2026
Reply from Hays Travel - Airdrie
Pauline Mcadam,
We appreciate your kind words regarding your experience in Airdrie! We're happy that we could make your booking simple and straightforward. We look forward to assisting you in the future.
Kind Regards
Hays Travel Airdrie
Reply from Hays Travel - Airdrie
Hi there,
We're happy to hear that you found what you were looking for and that our service met your expectations. Thank you!
Kind Regards
Hays Travel
Reply from Hays Travel - Airdrie
Shirley Mclean,
We're happy to hear that you found what you were looking for and that our service met your expectations. Thank you!
Kind Regards
Hays Travel
Great service at Hays Travel Airdrie
Another holiday booked with help and advice from Caroline who always goes above and beyond with every aspect of the booking process.
Thank you for help.
Carol
May 1, 2026
Reply from Hays Travel - Airdrie
Carol,
We appreciate you taking the time to leave us a review. We are so happy to hear that the booking process was smooth and that the advice was helpful.
Kind Regards
Hays Travel Airdrie
Well AV said before this is my 3rd time…
Well AV said before this is my 3rd time booking.the service is 10/10 brilliant aye have whent in said what aye was looking for price how many days going for the staff did there very best helped with my holiday.in the shop no more than than30/40mins paper work done. 🤝👍Thank yous
April 24, 2026
Reply from Hays Travel - Airdrie
Thomas Feeley,
We're happy to hear that our team has consistently provided brilliant service! It's great to know we've helped you find the perfect holiday so efficiently. Thank you for your continued trust and positive feedback.
Kind Regards
Hays Travel
Extremely efficient,helpful and cheery.
April 29, 2026
Reply from Hays Travel - Airdrie
MRS LINDA HAZLIE,
We appreciate you taking the time to leave us such a wonderful review. We are so glad that you found our team to be efficient and helpful.
Kind Regards
Hays Travel Airdrie
Reply from Hays Travel - Airdrie
Gary Fraser,
We appreciate you sharing your positive experience with our service; we are so happy we could be helpful to you.
Kind Regards
Alison
Hays Travel
Airdrie
Claire was very helpful finding the…
Claire was very helpful finding the right holiday for us
April 14, 2026
Reply from Hays Travel - Airdrie
Rosemary Grant,
We appreciate your kind words! We are so glad that we could help you discover the perfect holiday for your needs and preferences.
Regards
Hays Travel
Reply from Hays Travel - Airdrie
James,
We appreciate you sharing your experience with us! We are so glad you found our staff friendly and knowledgeable, and that you found it easy to chat.
Kind regards
Hays Travel
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