Hays Travel - Airdrie Reviews 

598
TrustScore 5 out of 5

5.0

18 Bank Street, ML6 6AF Airdrie, GB


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Rated 5 out of 5 stars

Friendly asked what we looking for a got us the best deal within our budget i would highly recommend hays travel airdrie all the staff make you feel welcome. U wouldn’t book through any other company... See more

Company replied

Rated 5 out of 5 stars

Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more

Company replied

Rated 5 out of 5 stars

Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more

Company replied

Rated 5 out of 5 stars

Claire from your Airdrie Branch was amazing from start to finish when we booked our short break for the formular 1 at Silverstone next year.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18 Bank Street, ML6 6AF, Airdrie, United Kingdom

  • 01236884388

5.0

Excellent

TrustScore 5 out of 5

598 reviews

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5.0

All reviews

(598)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Helpful, happy with service

April 19, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Gary Fraser,

We appreciate you sharing your positive experience with our service; we are so happy we could be helpful to you.

Kind Regards
Alison
Hays Travel
Airdrie

Rated 5 out of 5 stars

Claire was very helpful finding the…

Claire was very helpful finding the right holiday for us

April 14, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Rosemary Grant,

We appreciate your kind words! We are so glad that we could help you discover the perfect holiday for your needs and preferences.

Regards

Hays Travel

Rated 5 out of 5 stars

Easy to chat friendly staff good…

Easy to chat friendly staff good knowledge

April 9, 2026
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Reply from Hays Travel - Airdrie

James,

We appreciate you sharing your experience with us! We are so glad you found our staff friendly and knowledgeable, and that you found it easy to chat.

Kind regards
Hays Travel

Rated 5 out of 5 stars

The agent went out of her way to find a…

The agent went out of her way to find a hotel with separate restaurant(s) rather than just buffet restaurant

April 5, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Mr Heaney,

We're happy to hear that the agent provided excellent service by finding a hotel with separate restaurants to meet your preferences. Thank you!

Kind regards
Hays Travel Hastings

Rated 5 out of 5 stars

Alan made our experience of booking our…

Alan made our experience of booking our special holiday a great experience. I had been in touch with him regarding dates and prices I'd seen online and he went over and above to match the prices. When I had to alter the dates he did the same without any hassle. He's an absolute asset to your company. I can't thank him enough for all the hard work he put in to ensure we could book the holiday of a lifetime Thank you again Alan

April 5, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi there,

We appreciate you taking the time to share your booking experience. We are so glad to hear that the hard work put in to match the prices and accommodate the date changes ensured you could book your special holiday.

Kind regards
Hays Travel

Rated 5 out of 5 stars

The Lady who dealt with with us was…

The Lady who dealt with with us was very helpful, and kept us right at our booking.
I'm now looking forward to the break in December.

March 24, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

David Stocks,

We appreciate you sharing your experience! We're so happy to hear that our team member was helpful during your booking, and we hope you enjoy your December break!

Kind regards
Hays Travelg

Rated 5 out of 5 stars

great travel shop

always enjoy going into hays travel to book holidays because the staff are always welcoming and ready to help

March 29, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Mr Cornes,

We appreciate your kind review and are so glad to hear that you enjoy booking holidays with us because of our welcoming and helpful team.

Kind regards
Hays Travel Airdrie

Rated 5 out of 5 stars

Booking with Claire is always a smooth

Booking with Claire is always a smooth, easy process. The whole holiday is sorted including seats on the plane and private transport to hotel. Quick and efficient.

March 25, 2026
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Reply from Hays Travel - Airdrie

Aileen,

We appreciate you sharing your kind words! We're so happy to hear that your booking experiences are always smooth and easy, with everything sorted quickly and efficiently.

Kind regards
Hays Travel
Airdrie

Rated 5 out of 5 stars

City break .

We went to book a city break to Copenhagen on a whim. The girl was so helpful in picking a hotel and arranging good flight times. Went back today with our passports and she printed our boarding passes which is a great help. Told us about our travel money and how to order it. Super 👌

March 21, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Elizabeth Easton,

We appreciate you taking the time to leave us such a lovely review. We're so glad we could assist you with your city break and that our help was beneficial to your trip!

Kind regards

Rated 4 out of 5 stars

it is the personal touch I get from…

it is the personal touch I get from claire at the Airdrie office she really helps and gets just what I want in a booking

March 19, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Alan Vassie,

We appreciate you taking the time to share your experience! We're so happy to hear that our agent is helpful and gets you exactly what you want in a booking.

Kind regards

Rated 5 out of 5 stars

Overall a fantastic service

Overall a fantastic service. Holiday was tailored to my needs and all booked very quickly!

March 12, 2026
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Reply from Hays Travel - Airdrie

Alison,

We're happy to hear that our service met your needs and that your holiday was booked quickly! Thank you for your positive feedback.

Hays Travel Airdrie

Rated 5 out of 5 stars

Claire the agent was very knowledgeable…

Claire the agent was very knowledgeable and got me everything I wanted. She was also extremely pleasant and kind.

March 14, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Ray Mackle,

We appreciate you sharing your experience! We're so happy to hear that our agent was knowledgeable, pleasant, and kind, and got you everything you wanted.

airdrie, Hays Travel

Rated 5 out of 5 stars

Alan was very helpful.Explained where…

Alan was very helpful.Explained where hoyels were and how far from beach n centre of resorts.Went looking for suitable accomadation n flight

March 3, 2026
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Reply from Hays Travel - Airdrie

Mary,

We're happy to hear that our team member was very helpful in explaining the accommodations and distances. We appreciate you acknowledging their efforts in finding suitable options for you.

airdrie, Hays Travel

Rated 5 out of 5 stars

Summer the young lady who assisted us…

Summer the young lady who assisted us was very helpful and got the us the holiday we wanted at the best price. Very happy with the service we got thanks 😊

February 27, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Terence,

We're happy to hear that you received excellent assistance and secured your desired holiday at a great price. Thank you for sharing your positive experience with us!

Hays Travel Airdrie

Rated 5 out of 5 stars

I found the whole experience great and…

I found the whole experience great and simple, very pleased with girl who made me feel welcome and found me my perfect holiday thank you

March 3, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Sharon,

We're delighted that your experience was great and simple. It's wonderful to know that our team made you feel welcome and found your perfect holiday.

Hays travel

Rated 5 out of 5 stars

Amazing staff

Staff are amazing very helpful and very informative,destination I booked staff member had been ,so could tell me all about it .Recommended places to visit and see .

February 26, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Rose Ann Campbell,

We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that our team was helpful and informative during your booking experience.

airdrie, Hays Travel

Rated 5 out of 5 stars

Happy.hays.

Hays.travel.airdrie.the.staff.where.great.they.couldnt.be.more.helpfull.and.friendly.when.i.booked.my.holiday.

February 27, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Mr Devlin,

We're happy to hear that our team was so helpful and friendly when you booked your holiday. Thank you for sharing your positive experience with us!

Hays Travel Airdrie

Rated 5 out of 5 stars

Friendly staff very helpful looking for…

Friendly staff very helpful looking for best deal available for myself and family

February 26, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Angus,

We appreciate you sharing your experience. We're so happy we could help you find the best deal for your family's needs.

airdrie, Hays Travel

Rated 5 out of 5 stars

I can book online but prefer face to…

I can book online but prefer face to face bookings. Staff matched the online price. Staff are very good in the Airdrie branch of hays travel as ive booked with them my last 4 holidays. They are very knowledgeable about hotels and resorts. Keep up the good work👏👏

February 18, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Mr John,

We appreciate you choosing to book with us again. We're happy to hear that our staff's knowledge and service met your expectations and matched online prices. Thank you for your continued support!

Airdrie, Hays Travel

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

February 25, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Yvette,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

The team at Hays Travel Airdrie

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