Hays Travel - Airdrie Reviews 

598
TrustScore 5 out of 5

5.0

18 Bank Street, ML6 6AF Airdrie, GB


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Rated 5 out of 5 stars

Friendly asked what we looking for a got us the best deal within our budget i would highly recommend hays travel airdrie all the staff make you feel welcome. U wouldn’t book through any other company... See more

Company replied

Rated 5 out of 5 stars

Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more

Company replied

Rated 5 out of 5 stars

Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more

Company replied

Rated 5 out of 5 stars

Claire from your Airdrie Branch was amazing from start to finish when we booked our short break for the formular 1 at Silverstone next year.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18 Bank Street, ML6 6AF, Airdrie, United Kingdom

  • 01236884388

5.0

Excellent

TrustScore 5 out of 5

598 reviews

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5.0

All reviews

(598)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

AliGreat helpful serviceson at Hays store in Airdrie tryed…

Alison at Hays store in Airdrie tryed her best to Amend a booking for us un fortunately we were too late but she was first class and we decided to take the loss and rebook excellent sdrvice

February 20, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Linda Collins,

We appreciate you taking the time to share your experience. We're glad to hear that you received excellent support, even though the booking couldn't be amended. Thanks for rebooking with us!

airdrie, Hays Travel

Rated 5 out of 5 stars

airdrie hays

Alan in airdrie has been very helpful for us he done his very best got us a good deal

February 19, 2026
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Reply from Hays Travel - Airdrie

Hi Marvyn ,

We appreciate your kind words! We are so happy to hear that Alan was helpful and got you a good deal.

Hays Travel

Rated 5 out of 5 stars

Family Holiday

The staff are fantastic very helpfull they take their time with you no rushing they make sure you have everything you want from your holiday
They do everything for you and make it so easy...the holiday you want everything from flights baggage transfers hotel or resort i really can't fault hays we always use this travel agent they are so good at what they do ...no stress on our part it's great to just let someone who knows what they are doing do it all for you
Thank you Hats Travel *****
Mrs Mcculloch..Airdrie
Very satisfied customer 👌

February 4, 2026
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Reply from Hays Travel - Airdrie

Hi Mrs McCulloch,

We really appreciate your kind words, it really means a lot to us! Thank you for taking the time to write this kinds review.

Hays Travel

Rated 5 out of 5 stars

Very helpful and gave us great advice

Very helpful and gave us great advice

January 25, 2026
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Reply from Hays Travel - Airdrie

We appreciate your kind words regarding the first-class service that our staff provided; it means a lot to us.

Hays Travel

Rated 5 out of 5 stars

Very helpful and very nice

Very helpful and very nice, met and exceeded our needs.
We called in to the Airdrie Branch on 31st January.

February 1, 2026
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Reply from Hays Travel - Airdrie

Margret,

We're happy to hear that our Airdrie branch visit on January 31st was helpful and exceeded your expectations. Thank you for sharing your positive experience!

Hays Travel

Rated 5 out of 5 stars

When I initially called to find out…

When I initially called to find out information of the tour Claire called company and came back with the answers. She have me time to think about booking and called me back a few days later as a follow up. That's when I booked trip.

January 25, 2026
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Reply from Hays Travel - Airdrie

Helen,

We're happy to hear that the information and follow-up you received were helpful. Thank you for booking with us, and we appreciate you sharing your positive experience!

Hays Travel

Rated 5 out of 5 stars

The service from the staff was first…

The service from the staff was first class

February 1, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Jacqueline,

We appreciate your kind words regarding the first-class service that our staff provided; it means a lot to us.

Hays Travel

Rated 5 out of 5 stars

Once again Hays travel in Airdrie

Once again Hays travel in Airdrie, were top class came out booked up and very happy
Thanks Carol

January 31, 2026
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Reply from Hays Travel - Airdrie

We're happy to hear that you were very satisfied with the excellent service you received from our Airdrie team. Thank you for your review.

Hays Travel

Rated 5 out of 5 stars

Friendly service

Friendly, helpful service and no fuss booking

January 27, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Jean,

We appreciate you taking the time to leave us such a wonderful review. We are so glad that you found our service helpful and friendly!

Hays Travel

Rated 5 out of 5 stars

Great service

Great service from Alan and the team. Good deals and everything is explained about your booking. Will give Hays our business again if the price is right!

January 23, 2026
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Reply from Hays Travel - Airdrie

Carolynne,

We appreciate you sharing your experience. We're happy to hear you received great service and that everything was clearly explained. We look forward to helping you again!

Hays Travel

Rated 5 out of 5 stars

Caroline and all the staff at Hayes…

Caroline and all the staff at Hayes Travel Airdrie take the time and effort to find the ideal holiday. Friendly and helpfull,I would recommend.

January 21, 2026
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Reply from Hays Travel - Airdrie

Michelle,

We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that you found our team friendly and helpful.

Hays Travel

Rated 5 out of 5 stars

It was done very easily everything was…

It was done very easily everything was in place

January 23, 2026
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Reply from Hays Travel - Airdrie

Stephen,

We are so pleased to hear that everything was straightforward and easy for you. Thank you for your fantastic feedback!

Hays Travel

Rated 5 out of 5 stars

An all-round great experience

I priced a holiday online but wanted the security of booking through a travel agent, Hay’s Travel not only matched the online price, they got it cheaper and did all the work for me. They kept me updated on progress, booked us in for our flights online and printed everything out for us, all done with a smile.

October 25, 2025
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Alastair Lee,

We're happy to hear that we could provide you with a more affordable option than you found online and that you feel secure booking with us. We appreciate your feedback and are glad you enjoyed your experience.

Hays Travel

Rated 5 out of 5 stars

We go to Hays travel in Airdrie all the…

We go to Hays travel in Airdrie all the time to book a holiday . The staff are friendly and can’t do enough to help you find your holiday and making all arrangements

January 18, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Mary,

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that our team is friendly and helpful in planning your holidays.

Hays Travel

Rated 5 out of 5 stars

Stress free booking

Have booked holidays with Hays for last few years. Staff are very helpful and knowledgeable giving us peace of mind knowing they will keep us informed of everything we need to know prior to departure

January 18, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Irene,

We appreciate your continued bookings with us. It's great to know our helpful and knowledgeable staff give you peace of mind before your holidays. Thanks for your review.

Hays Travel

Rated 5 out of 5 stars

Brilliant

They couldn’t be more helpful and understanding,Managed to get what we were looking for delighted with the price so all booked delighted.

January 13, 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Hi Anne,

Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it

Kind Regards,

Claire and the team at Hays Travel Airdrie

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